SHRM-CP: Interpersonal Exam Actual
Questions and Answers 2026
HR Stakeholders -
correct answer ✅External customers include those receiving or
purchasing the organization's products or services and those who
seek a return on their investment in the organization.
Internal customers include a number of roles in the organization
including Senior management, Boards of directors, Functional
leaders and Employees
Suppliers, Communities, political groups, religious institutions, and
governments focus on shared interests
Paths to Effective Work Relationships -
correct answer ✅Strive for diversity in the range of your
relationships—diversity in age, gender, background, ethnicity, and
expertise. This provides an opportunity to expand your
understanding of the rest of the world.
Invest time and energy in developing and sustaining relationships.
This means attending to others even when you have no specific
needs to fulfill. You are building a resource you may need to turn to
later.
, SHRM-CP: Interpersonal Exam Actual
Questions and Answers 2026
Develop an ease with "small talk" about non-work matters. Look for
openings for conversation, such as photos or references to leisure
activities.
Talk about yourself without dominating the conversation.
Learn to ask about others without prying into personal matters.
Be considerate of other people's time and obligations. Wait for
more opportune times for discussions.
Types of conflict -
correct answer ✅Task conflict- Conflict can derive from
disagreements over how to do a particular task, or it can relate to
personal differences, such as culture, cognitive and communication
styles, or a need for control or dominance. Resolving task conflict
may be time-consuming, because it often requires negotiation or
consensus building to establish the best path forward. Task conflict,
however, can sometimes lead to discovering better ways to do
things—more efficient approaches that save time and resources or
more innovative approaches that produce better results.
Questions and Answers 2026
HR Stakeholders -
correct answer ✅External customers include those receiving or
purchasing the organization's products or services and those who
seek a return on their investment in the organization.
Internal customers include a number of roles in the organization
including Senior management, Boards of directors, Functional
leaders and Employees
Suppliers, Communities, political groups, religious institutions, and
governments focus on shared interests
Paths to Effective Work Relationships -
correct answer ✅Strive for diversity in the range of your
relationships—diversity in age, gender, background, ethnicity, and
expertise. This provides an opportunity to expand your
understanding of the rest of the world.
Invest time and energy in developing and sustaining relationships.
This means attending to others even when you have no specific
needs to fulfill. You are building a resource you may need to turn to
later.
, SHRM-CP: Interpersonal Exam Actual
Questions and Answers 2026
Develop an ease with "small talk" about non-work matters. Look for
openings for conversation, such as photos or references to leisure
activities.
Talk about yourself without dominating the conversation.
Learn to ask about others without prying into personal matters.
Be considerate of other people's time and obligations. Wait for
more opportune times for discussions.
Types of conflict -
correct answer ✅Task conflict- Conflict can derive from
disagreements over how to do a particular task, or it can relate to
personal differences, such as culture, cognitive and communication
styles, or a need for control or dominance. Resolving task conflict
may be time-consuming, because it often requires negotiation or
consensus building to establish the best path forward. Task conflict,
however, can sometimes lead to discovering better ways to do
things—more efficient approaches that save time and resources or
more innovative approaches that produce better results.
