Copyright c Cengage c Learning. c Powered c by Page c 1
c Cognero.
,Copyright c Cengage c Learning. c Powered c by Page c 2
c Cognero.
, TESTBANK FOR c N
MGMT 12th Edition by Chuck Williams
c c c c c
Chapter 01_Management
c
1. is defined as getting work done through others.
c c c c c c c
a. Orientation
b. Marketing
c. Management
d. Accounting
ANSWER: n
c
2. When Ruth was hired by Graham Services Inc. to head its customer service operations, she
c c c c c c c c c c c c c c
c was told that her role involved supervising the work of her employees and ensuring that they did
c c c c c c c c c c c c c c c c
c their jobs well. Ruth's job is related to:
c c c c c c c
a. marketing.
b. recruitment.
c. management.
d. finance.
ANSWER: c c
Copyright c Cengage c Learning. c Powered c by Page c 3
c Cognero.
, 3. At Troysten Inc., a construction company, Edwin's job responsibilities include monitoring the
c c c c c c c c c c c
c work carried out by the company's site engineers. He is also responsible for ensuring that all the
c c c c c c c c c c c c c c c c
c engineers are provided with ample guidance and supervision so that they can perform all the
c c c c c c c c c c c c c c
c assigned tasks to the best of their ability. In the given scenario, Edwin's job is related to
c c c c c c c c c c c c c c c c c .
a. accounting
b. sales
c. management
d. production
ANSWER: c c
4. Relish Inc. is a fruit juice manufacturing company. The company ensures that raw materials
c c c c c c c c c c c c c
c are fully utilized. It also makes sure that minimal waste is produced. The juice extracting and
c c c c c c c c c c c c c c c
c packaging units of the company are designed in such way that the quality of its products is
c c c c c c c c c c c c c c c c
c maintained with minimal costs. Relish is involved in achieving
c c c c c c c c c .
a. effectiveness
b. efficiency
c. autonomy
d. power
ANSWER: b c
5. Trent Automobiles Inc. was expecting a large shipment of scrap metal a week earlier. As the
c c c c c c c c c c c c c c c
c shipment did not arrive on time, the supply manager at Trent Automobiles was forced to place
c c c c c c c c c c c c c c c
c another order for the same quantity of scrap metal from a local manufacturer. As a result, its car
c c c c c c c c c c c c c c c c c
Copyright c Cengage c Learning. c Powered c by Page c 4
c Cognero.
c Cognero.
,Copyright c Cengage c Learning. c Powered c by Page c 2
c Cognero.
, TESTBANK FOR c N
MGMT 12th Edition by Chuck Williams
c c c c c
Chapter 01_Management
c
1. is defined as getting work done through others.
c c c c c c c
a. Orientation
b. Marketing
c. Management
d. Accounting
ANSWER: n
c
2. When Ruth was hired by Graham Services Inc. to head its customer service operations, she
c c c c c c c c c c c c c c
c was told that her role involved supervising the work of her employees and ensuring that they did
c c c c c c c c c c c c c c c c
c their jobs well. Ruth's job is related to:
c c c c c c c
a. marketing.
b. recruitment.
c. management.
d. finance.
ANSWER: c c
Copyright c Cengage c Learning. c Powered c by Page c 3
c Cognero.
, 3. At Troysten Inc., a construction company, Edwin's job responsibilities include monitoring the
c c c c c c c c c c c
c work carried out by the company's site engineers. He is also responsible for ensuring that all the
c c c c c c c c c c c c c c c c
c engineers are provided with ample guidance and supervision so that they can perform all the
c c c c c c c c c c c c c c
c assigned tasks to the best of their ability. In the given scenario, Edwin's job is related to
c c c c c c c c c c c c c c c c c .
a. accounting
b. sales
c. management
d. production
ANSWER: c c
4. Relish Inc. is a fruit juice manufacturing company. The company ensures that raw materials
c c c c c c c c c c c c c
c are fully utilized. It also makes sure that minimal waste is produced. The juice extracting and
c c c c c c c c c c c c c c c
c packaging units of the company are designed in such way that the quality of its products is
c c c c c c c c c c c c c c c c
c maintained with minimal costs. Relish is involved in achieving
c c c c c c c c c .
a. effectiveness
b. efficiency
c. autonomy
d. power
ANSWER: b c
5. Trent Automobiles Inc. was expecting a large shipment of scrap metal a week earlier. As the
c c c c c c c c c c c c c c c
c shipment did not arrive on time, the supply manager at Trent Automobiles was forced to place
c c c c c c c c c c c c c c c
c another order for the same quantity of scrap metal from a local manufacturer. As a result, its car
c c c c c c c c c c c c c c c c c
Copyright c Cengage c Learning. c Powered c by Page c 4
c Cognero.
