100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached 4.2 TrustPilot
logo-home
Exam (elaborations)

Texas Roadhouse Server Test 2025 | 100+ Verified Questions & Answers | Guest Service, Alcohol Policy, Menu Knowledge | FOH Staff Certification

Rating
-
Sold
-
Pages
10
Grade
A+
Uploaded on
04-11-2025
Written in
2025/2026

This document contains over 100 fully answered and graded questions from the Texas Roadhouse Server Test, designed for 2025/2026 front-of-house team certification. It is a comprehensive guide for team members preparing to work in guest-facing roles and includes updated questions on guest experience, food delivery timing, alcohol service, safety, and company culture. Key learning areas include: – Legendary Service Principles: GROW (Guest Right of Way), Server with Heart behaviors, menu tours, and first-time guest protocols – Operational timing standards: Greet time (15–45 seconds), drink delivery (2–3 min), appetizers (6–8 min), entrees (12–15 min), and check-back policies – Food running & table service: Pivot point system, flagging, pre-bussing, full hands in/out, and accommodating other servers’ guests – Alcohol service policies: ID checks for anyone under 30, accepted forms of ID, visible signs of intoxication, SIR method (Size, Interview, Rate), and upselling drinks – Salesmanship techniques: Suggestive selling, upselling, and how to build regulars through personal connection – Bar and beverage knowledge: Margarita flavors, upsell liquors, glass types, drink garnishes, Kenny’s Cooler, Island Kickers, lemonade flavor pumps – POS knowledge and check procedures: Pocket checks, check readiness, splitting checks, tip declaration, and shift checkout – Texas Roadhouse story and food standards: Made-from-scratch sides, hand-cut steaks, fall-off-the-bone ribs, and fresh-baked bread This study tool is ideal for servers, bartenders, and hospitality trainees at Texas Roadhouse locations, especially those preparing for pre-hire training, in-store certification, or management evaluations. It reinforces brand standards and empowers team members to deliver consistent, guest-focused service. Keywords: Texas Roadhouse server test, FOH certification, GROW policy, guest service training, alcohol service policy, Server with Heart, drink delivery timing, upselling techniques, margarita upsell, POS check out, menu tour, food runner policy, guest recovery, ID check rules, restaurant server exam

Show more Read less
Institution
Texas Roadhouse Server
Course
Texas Roadhouse Server









Whoops! We can’t load your doc right now. Try again or contact support.

Written for

Institution
Texas Roadhouse Server
Course
Texas Roadhouse Server

Document information

Uploaded on
November 4, 2025
Number of pages
10
Written in
2025/2026
Type
Exam (elaborations)
Contains
Questions & answers

Content preview

Texas Roadhouse Server Test 2025/2026
Exam Questions and Verified Answers |
Already Graded A+



What is the Texas Roadhouse story? - 🧠 ANSWER ✔✔Hand-cut steaks, fall

off the bone ribs, fresh baked bread, made from scratch side items and

dressings, ice cold beer, and legendary margaritas


What does GROW stand for? - 🧠 ANSWER ✔✔guest right of way


What is the first time guest program? - 🧠 ANSWER ✔✔Identifying and

WOWing guests who have never eaten at Texas Roadhouse


Define the term "86" - 🧠 ANSWER ✔✔An item is no longer available

, Define the term "pocket check" - 🧠 ANSWER ✔✔An order taken that has

not been placed into the POS and forgotten.

What is an example of "full hands in, full hands out" - 🧠 ANSWER

✔✔Taking dirty dishes back to dish area


Define the term "flagging" - 🧠 ANSWER ✔✔Placing a bev nap in front of a

guest to show they have been greeted


What is an example of running side work - 🧠 ANSWER ✔✔Refilling Ice,

Making Tea, Running plates to dining room


Why is "pre-bussing" so important? - 🧠 ANSWER ✔✔All of the above


What are the main categories of salesmanship? - 🧠 ANSWER

✔✔Suggestive selling, upselling and sharing


Telling the guest your favorite item is an example of: - 🧠 ANSWER

✔✔suggestive selling


What is not an example of upselling? - 🧠 ANSWER ✔✔refilling drinks

Get to know the seller

Seller avatar
Reputation scores are based on the amount of documents a seller has sold for a fee and the reviews they have received for those documents. There are three levels: Bronze, Silver and Gold. The better the reputation, the more your can rely on the quality of the sellers work.
PROFFKERRYMARTIN Liberty University
View profile
Follow You need to be logged in order to follow users or courses
Sold
115
Member since
10 months
Number of followers
2
Documents
8014
Last sold
20 hours ago
KERRYMARTIN

KERRYMARTIN EXAM HUB Assignments, Case Studies, Research, Essay writing service, Questions and Answers, Discussions etc. for students who want to see results twice as fast. I have done papers of various topics and complexities. I am punctual and always submit work on-deadline. I write engaging and informative content on all subjects. Send me your research papers, case studies, psychology papers, etc, and I’ll do them to the best of my abilities. Writing is my passion when it comes to academic work. I’ve got a good sense of structure and enjoy finding interesting ways to deliver information in any given paper. I love impressing clients with my work, and I am very punctual about deadlines. Send me your assignment and I’ll take it to the next level. I strive for my content to be of the highest quality. Your wishes come first— send me your requirements and I’ll make a piece of work with fresh ideas, consistent structure, and following the academic formatting rules. For every student you refer to me with an order that is completed and paid transparently, I will do one assignment for you, free of charge!!!!!!!!!!!!

Read more Read less
3.3

23 reviews

5
9
4
2
3
5
2
1
1
6

Recently viewed by you

Why students choose Stuvia

Created by fellow students, verified by reviews

Quality you can trust: written by students who passed their tests and reviewed by others who've used these notes.

Didn't get what you expected? Choose another document

No worries! You can instantly pick a different document that better fits what you're looking for.

Pay as you like, start learning right away

No subscription, no commitments. Pay the way you're used to via credit card and download your PDF document instantly.

Student with book image

“Bought, downloaded, and aced it. It really can be that simple.”

Alisha Student

Frequently asked questions