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Structure
True / False
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1. A set of random or unrelated tasks performed to achieve a definite outcome is called a process.
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a. True
b. False
ANSWER: False
RATIONALE: A process is a structured set of related activities that takes input, adds value, and
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creates an output for the customer of that process.
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FEEDBACK: Correct A process is a structured set of related activities that takes input, adds value, and
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creates an output for the customer of that process. y7 y7 y7 y7 y7 y7 y7 y7
Incorrect A process is a structured set of related activities that takes input, adds value,
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and creates an output for the customer of that process.
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POINTS: 1
DIFFICULTY: Easy
REFERENCES: Information Systems—A Means to Achieve Competitive Advantage y7 y7 y7 y7 y7 y7
QUESTION TYPE: True / False y7 y7 y7
HAS VARIABLES:
y7 False
LEARNING OBJECTIVES: POIS.14e.1.2 - State three reasons why organizations employ the Leavitt’s Diamond
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model to introduce new systems into the workplace.y7 y7 y7 y7 y7 y7 y7 y7
NATIONAL STANDARDS: United States - BUSPROG: Technology
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KEYWORDS: Bloom's: Remember y7
DATE CREATED: y7 11/19/2019 5:59 PM y7 y7
DATE MODIFIED: y7 11/27/2019 5:05 PM y7 y7
2. An information system is a set of interrelated components that work together to collect, process, store, and
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disseminate information that lacks a feedback mechanism to monitor and control its operation.
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a. True
b. False
ANSWER: False
RATIONALE: An information system is a set of interrelated components that work together to
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collect, process, store, and disseminate information. A well-designed information
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system includes some form of feedback mechanism to monitor and control its
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operation. y7
FEEDBACK: Correct An information system is a set of interrelated components that work together to y7 y7 y7 y7 y7 y7 y7 y7 y7 y7 y7 y7
collect, process, store, and disseminate information. A well-designed
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information system includes some form of feedback mechanism to
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monitor and control its operation.
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Incorrect An information system is a set of interrelated components that work
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together to collect, process, store, and disseminate information. A well-
y7 y7 y7 y7 y7 y7 y7 y7 y7 y7
designed information system includes some form of feedback mechanism y7 y7 y7 y7 y7 y7 y7 y7
to monitor and control its operation.
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POINTS: 1
DIFFICULTY: Easy
REFERENCES: What is an Information System
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QUESTION TYPE: y7 True / False y7 y7
HAS VARIABLES:
y7 False
LEARNING OBJECTIVES: y7 POIS.14e.1.1 - Identify two key management responsibilities in implementing successful
y 7 y7 y7 y7 y7 y7 y7 y7 y7 y7
Copyright y7Cengage y7Learning. y7Powered y7by Page y71
Cognero.
,Chapter 01 - Information Systems: People, Technology, Processes, and
y7 y7 y7 y7 y7 y7 y7 y7
Structure information systems.
y7 y7
Copyright y7Cengage y7Learning. y7Powered y7by Page y72
Cognero.
, Chapter 01 - Information Systems: People, Technology, Processes, and
y7 y7 y7 y7 y7 y7 y7 y7
Structure
NATIONAL STANDARDS: y7United States - BUSPROG: Technology y 7 y7 y7 y7 y7
KEYWORDS: Blooms: Remember y7
DATE CREATED:
y7 11/19/2019 5:59 PM y7 y7
DATE MODIFIED:
y7 11/28/2019 7:32 AM y7 y7
3. Organizations cannot have many value chains.
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a. True
b. False
ANSWER: False
RATIONALE: The value chain is a series (or chain) of activities that an organization performs to
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transform inputs into outputs in such a way that the value of the input is increased. An
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organization may have many value chains, and different organizations in different
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industries will have different value chains.
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FEEDBACK: Correct The value chain is a series (or chain) of activities that an organization performs to
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transform inputs into outputs in such a way that the value of the input isy7 y7 y7 y7 y7 y7 y7 y7 y7 y7 y7 y7 y7 y7
increased. An organization may have many value chains, and different
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organizations in different industries will have different value chains.
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Incorrect The value chain is a series (or chain) of activities that an organization
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performs to transform inputs into outputs in such a way that the value of the
y7 y7 y7 y7 y7 y7 y7 y7 y7 y7 y7 y7 y7 y7 y7
input is increased. An organization may have many value chains, and
y7 y7 y7 y7 y7 y7 y7 y7 y7 y7 y7
different organizations in different industries will have different value chains.
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POINTS: 1
DIFFICULTY: Easy
REFERENCES: Value Chain y7
QUESTION TYPE: True / False
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HAS VARIABLES:
y7 False
LEARNING OBJECTIVES: POIS.14e.1.4 - Discuss the traditional and contemporary view of the role that
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information systems play in an organization’s value chains.
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NATIONAL STANDARDS: United States - BUSPROG: Communication - Communication
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KEYWORDS: Bloom's: Remember y7
DATE CREATED:
y7 11/19/2019 5:59 PM y7 y7
DATE MODIFIED:
y7 11/27/2019 5:23 PM y7 y7
4. The concept of a value chain is not significant to organizations unless they manufacture products.
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a. True
b. False
ANSWER: False
RATIONALE: In a manufacturing organization, the supply chain is a key value chain whose primary
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processes include inbound logistics, operations, outbound logistics, marketing and sales,
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and service. The concept of value chain is also meaningful to companies that don’t
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manufacture products. y7 y7
FEEDBACK: Correct In a manufacturing organization, the supply chain is a key value chain whose
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primary processes include inbound logistics, operations, outbound logistics,
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marketing and sales, and service. The concept of value chain is also
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meaningful to companies that don’t manufacture products.
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Incorrect In a manufacturing organization, the supply chain is a key value chain
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whose primary processes include inbound logistics, operations, outbound
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logistics, marketing and sales, and service. The concept of value chain is
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Copyright y7Cengage y7Learning. y7Powered y7by Page y73
Cognero.