10/29/25, 6:47 PM CNA Chapter 4 EXAM (2025) UPDATE Verified Questions And Answers | With 100% Correct Answers graded A+ Guaranteed Suc…
CNA Chapter 4 EXAM (2025) UPDATE Verified
Questions And Answers | With 100% Correct
Answers graded A+ Guaranteed Success!!
Save
Terms in this set (127)
sending
3 basic steps of
receiving
communication
feedback
why is feedback an it lets the sender know the message was received and
important part of understood
communication?
with whom must nursing supervisors, the care team, family members
assistants be able to
communicate?
which 3 things are needed sender, receiver, feedback
for communication to take
place?
the three-step process of over and over
communication occurs
what is an example of pointing to a glass of water
nonverbal
communication?
types of verbal speaking
communication include
https://quizlet.com/1100446014/cna-chapter-4-exam-2025-update-verified-questions-and-answers-with-100-correct-answers-graded-a-guaranteed-suc… 1/8
, 10/29/25, 6:47 PM CNA Chapter 4 EXAM (2025) UPDATE Verified Questions And Answers | With 100% Correct Answers graded A+ Guaranteed Suc…
bias prejudice
positive responses to it include acceptance and
culture diversity
knowledge
learned behaviors that are the tradition of a group of
culture
people and are passed on
your resident or the family medical
may not understand ______
terms. speak in simple,
everyday words
avoid using ______ words slang
that are unprofessional
be ______ with a resident patient
who is difficult to
understand
do not give medical ______ advice
to the resident or family
keep in mind that ______ body
language is also part of
your message, and be
aware of it
make sure you speak hearing
clearly, especially if your
resident is hard of ______
ask _____-______ questions to open-ended
get more information from
the resident
yes or no answers bring conversation
the ______ to an end
______ are phrases used cliches
over and over again that
do not really mean
anything
https://quizlet.com/1100446014/cna-chapter-4-exam-2025-update-verified-questions-and-answers-with-100-correct-answers-graded-a-guaranteed-suc… 2/8
CNA Chapter 4 EXAM (2025) UPDATE Verified
Questions And Answers | With 100% Correct
Answers graded A+ Guaranteed Success!!
Save
Terms in this set (127)
sending
3 basic steps of
receiving
communication
feedback
why is feedback an it lets the sender know the message was received and
important part of understood
communication?
with whom must nursing supervisors, the care team, family members
assistants be able to
communicate?
which 3 things are needed sender, receiver, feedback
for communication to take
place?
the three-step process of over and over
communication occurs
what is an example of pointing to a glass of water
nonverbal
communication?
types of verbal speaking
communication include
https://quizlet.com/1100446014/cna-chapter-4-exam-2025-update-verified-questions-and-answers-with-100-correct-answers-graded-a-guaranteed-suc… 1/8
, 10/29/25, 6:47 PM CNA Chapter 4 EXAM (2025) UPDATE Verified Questions And Answers | With 100% Correct Answers graded A+ Guaranteed Suc…
bias prejudice
positive responses to it include acceptance and
culture diversity
knowledge
learned behaviors that are the tradition of a group of
culture
people and are passed on
your resident or the family medical
may not understand ______
terms. speak in simple,
everyday words
avoid using ______ words slang
that are unprofessional
be ______ with a resident patient
who is difficult to
understand
do not give medical ______ advice
to the resident or family
keep in mind that ______ body
language is also part of
your message, and be
aware of it
make sure you speak hearing
clearly, especially if your
resident is hard of ______
ask _____-______ questions to open-ended
get more information from
the resident
yes or no answers bring conversation
the ______ to an end
______ are phrases used cliches
over and over again that
do not really mean
anything
https://quizlet.com/1100446014/cna-chapter-4-exam-2025-update-verified-questions-and-answers-with-100-correct-answers-graded-a-guaranteed-suc… 2/8
