ANSWERS 2025/2026 (VERIFIED ANSWERS) ALREADY GRADED
A+ / NEWEST EXAM!!
The person who is ultimately the most responsible for an individual's
professional development is the
A. individual.
B. mentor of the individual.
C. supervisor of the individual.
D. coworker of the individual - ANSWERS-a. Individual
Gerald is an adult learner. For Gerald what is likely his best incentive for
learning?
a. Money
b. Grades
c. Promotions
d. Self-motivation - ANSWERS-d. Self-motivation
Most employees who are unhappy working for an unusually strict
supervisor will
A. become disloyal.
B. immediately quit.
C. file a union complaint.
D. seek employment elsewhere - ANSWERS-d. Seek employment
elsewhere
,In the hospitality industry what primarily produces and delivers the products
and services that guest’s desire?
a. People
b. Machines
c. Facilities
d. Computers - ANSWERS-a. People
A supervisor overstaffs his department resulting in $250 of excess labor
expense. The supervisor's operation makes 10% profit on its sales. What
amount of sales must the operation achieve to replace the $250 in excess
labor cost and thus make up for its lost profit?
A. $250
B. $400
C. $2500
D. $4000 - ANSWERS-c. $2500
What is the activity supervisors are carrying out when they assess how
closely they have come to achieving their measurable professional
development objectives?
a. Gathering feedback
b. Overcoming barriers
c. Monitoring progress
d. Eliminating defensiveness - ANSWERS-c. Monitoring progress
The changing wants and needs of customers is an example of
A. a change agent.
B. a technological change.
, C. an internal force of change.
D. an external force of change - ANSWERS-d. An external force of change
A supervisor's daily to-do list identifies tasks to be done each day their
priority and
A. who can assist with them.
B. how long it will take to do them.
C. the deadlines involved with them.
D. the time of day they should be completed - ANSWERS-a. Who can
assist with them?
What is an activity that helps eliminate employees' feelings that they are
locked into a specific job?
a. Cross-training
b. Team storming
c. On-on-one training
d. Performance evaluation - ANSWERS-a. Cross-training
What activity introduces new employees to the organization and a property
as a whole?
a. Training
b. Induction
c. Orientation
d. Interviewing - ANSWERS-c. Orientation
What is probably the most commonly believed myth about employee
discipline?