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Information Technology for Management – Driving Digital Transformation to Increase Local and Global Performance, Growth and Sustainability (12th Edition) by Efraim Turban & Carol Pollard | Complete Test Bank with Verified Exam Solutions

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This comprehensive test bank accompanies Information Technology for Management: Driving Digital Transformation to Increase Local and Global Performance, Growth and Sustainability (12th Edition) by Efraim Turban and Carol Pollard. It includes multiple-choice, true/false, short answer, and essay questions for all chapters (1–14), with verified accurate answers. Topics covered range from digital transformation, business process reengineering, and cloud computing to data analytics, enterprise architecture, and IT infrastructure. Perfect for exam preparation, instructor use, or student self-assessment.

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Institution
Information Technology for Management
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Information Technology for Management

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Uploaded on
October 25, 2025
Number of pages
965
Written in
2025/2026
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Exam (elaborations)
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Subjects

  • enterprise architecture

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TEST BANK Information Technology for
Management: Driving Digital
Transformation to Increase Local and Global
Performance, Growth and Sustainability
12th Edition by Efraim Turban, Carol
Pollard
COMPLETE CHAPTERS 1-14| VERIFIED
SOLUTIONS FOR EXAM
PREPARATIONS
Ar
ch
Do
c




Page | 1

,Chapter 1: Digital Transformation Disrupts Companies, Competition, and Careers Locally
and Globally
Multiple Choice
1. In the early stages of a startup like Uber, valuation is based heavily on the company‘s

a. technology

b. present value

c. growth potential

d. assets

<Accurate Answer> C Difficulty: Medium

Section Reference: Opening Case

Learning Objective: Define the differences between the on-demand and sharing economies and the
six business objectives IT should focus on to enhance organizational performance, growth, and
sustainability.
Ar

AACSB: Technology
ch


2. is an easy-to-read, often single-page, real-time user interface, showing a graphical
presentation of the current status and historical trends of an organization‘s key performance
Do

indicators to enable instantaneous and informed decisions to be made.

a. Predictions
c


b. Dashboards

c. Digital models

d. Real-time reports

<Accurate Answer> B Difficulty: Easy

Section Reference: Technology Mega Trends

Learning Objective: Describe how IT is disrupting the way that companies operate, the IT
megatrends that are driving organizational performance, growth, and sustainability and how COVID-
19 is accelerating digital transformation.

AACSB: Technology




Page | 2

,3. A top concern of well-established corporations, global financial institutions, born-on-the- Web
retailers, and government agencies is how to design their digital business models in order to do all of
the following, except:

a. Deliver an incredible customer experience

b. Improve profitability

c. Implement cloud computing

d. Increase market share

<Accurate Answer> C Difficulty: Medium

Section Reference: Disruptive Digital Business Models

Learning Objective: Define the differences between the on-demand and sharing economies and the
six business objectives IT should focus on to enhance organizational performance, growth, and
sustainability.

AACSB: Analytic skills
Ar

4. In the digital (online) space, there is a strong relationship between the quality of a firm's
ch

, which in turn increases revenue.

a. mobile apps and business transactions
Do


b. IoT capabilities and KPIs
c

c. business model and marketing efforts

d. customer experience and loyalty

<Accurate Answer> D Difficulty: Hard

Section Reference: Disruptive Digital Business Models

Learning Objective: Define the differences between the on-demand and sharing economies and the
six business objectives IT should focus on to enhance organizational performance, growth, and
sustainability.

AACSB: Technology



5. Market conditions and technological innovations that are propelling the explosion of on- demand
and shared services include all the following except:

a. smartphone-connected consumers

b. private data centers

Page | 3

, c. simple and secure purchasing flows

d. location-based services

<Accurate Answer> B Difficulty: Medium

Section Reference: Doing Business in the On-Demand and Sharing Economy

Learning Objective: Define the differences between the on-demand and sharing economies and the
six business objectives IT should focus on to enhance organizational performance, growth, and
sustainability.

AACSB: Technology



6. is a company‘s core strategy for making a profit. It defines the products and/or services it will
sell, its target market, costs associated with doing business, and the company‘s ongoing plans for
achieving its goals.

a. Business model

b. Website
Ar

c. Data analytics
ch

d. Technology stack

<Accurate Answer> A Difficulty: Easy
Do


Section Reference: Disruptive Digital Business Models
c

Learning Objective: Define the differences between the on-demand and sharing economies and the
six business objectives IT should focus on to enhance organizational performance, growth, and
sustainability.

AACSB: Technology



7. Machine-to-machine (M2M) technology enables sensor-embedded products to share reliable real-
time data.

a. over short distances

b. via radio signals

c. using cloud services

d. via databases

<Accurate Answer> B Difficulty: Hard

Section Reference: Technology Mega Trends

Page | 4

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