Management: Driving Digital
Transformation to Increase Local and Global
Performance, Growth and Sustainability
12th Edition by Efraim Turban, Carol
Pollard
COMPLETE CHAPTERS 1-14| VERIFIED
SOLUTIONS FOR EXAM
PREPARATIONS
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,Chapter 1: Digital Transformation Disrupts Companies, Competition, and Careers Locally
and Globally
Multiple Choice
1. In the early stages of a startup like Uber, valuation is based heavily on the company‘s
a. technology
b. present value
c. growth potential
d. assets
<Accurate Answer> C Difficulty: Medium
Section Reference: Opening Case
Learning Objective: Define the differences between the on-demand and sharing economies and the
six business objectives IT should focus on to enhance organizational performance, growth, and
sustainability.
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AACSB: Technology
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2. is an easy-to-read, often single-page, real-time user interface, showing a graphical
presentation of the current status and historical trends of an organization‘s key performance
Do
indicators to enable instantaneous and informed decisions to be made.
a. Predictions
c
b. Dashboards
c. Digital models
d. Real-time reports
<Accurate Answer> B Difficulty: Easy
Section Reference: Technology Mega Trends
Learning Objective: Describe how IT is disrupting the way that companies operate, the IT
megatrends that are driving organizational performance, growth, and sustainability and how COVID-
19 is accelerating digital transformation.
AACSB: Technology
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,3. A top concern of well-established corporations, global financial institutions, born-on-the- Web
retailers, and government agencies is how to design their digital business models in order to do all of
the following, except:
a. Deliver an incredible customer experience
b. Improve profitability
c. Implement cloud computing
d. Increase market share
<Accurate Answer> C Difficulty: Medium
Section Reference: Disruptive Digital Business Models
Learning Objective: Define the differences between the on-demand and sharing economies and the
six business objectives IT should focus on to enhance organizational performance, growth, and
sustainability.
AACSB: Analytic skills
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4. In the digital (online) space, there is a strong relationship between the quality of a firm's
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, which in turn increases revenue.
a. mobile apps and business transactions
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b. IoT capabilities and KPIs
c
c. business model and marketing efforts
d. customer experience and loyalty
<Accurate Answer> D Difficulty: Hard
Section Reference: Disruptive Digital Business Models
Learning Objective: Define the differences between the on-demand and sharing economies and the
six business objectives IT should focus on to enhance organizational performance, growth, and
sustainability.
AACSB: Technology
5. Market conditions and technological innovations that are propelling the explosion of on- demand
and shared services include all the following except:
a. smartphone-connected consumers
b. private data centers
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, c. simple and secure purchasing flows
d. location-based services
<Accurate Answer> B Difficulty: Medium
Section Reference: Doing Business in the On-Demand and Sharing Economy
Learning Objective: Define the differences between the on-demand and sharing economies and the
six business objectives IT should focus on to enhance organizational performance, growth, and
sustainability.
AACSB: Technology
6. is a company‘s core strategy for making a profit. It defines the products and/or services it will
sell, its target market, costs associated with doing business, and the company‘s ongoing plans for
achieving its goals.
a. Business model
b. Website
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c. Data analytics
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d. Technology stack
<Accurate Answer> A Difficulty: Easy
Do
Section Reference: Disruptive Digital Business Models
c
Learning Objective: Define the differences between the on-demand and sharing economies and the
six business objectives IT should focus on to enhance organizational performance, growth, and
sustainability.
AACSB: Technology
7. Machine-to-machine (M2M) technology enables sensor-embedded products to share reliable real-
time data.
a. over short distances
b. via radio signals
c. using cloud services
d. via databases
<Accurate Answer> B Difficulty: Hard
Section Reference: Technology Mega Trends
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