1
Copyright © 2025 Pearson Education, I
m5 m5 m5 m5 m5
nc.
,Essentials of Organizational Behavior, 16e (Robbin
m5 m5 m5 m5 m5
s) Chapter 1 What Is Organizational Behavior?
m5 m5 m5 m5 m5
1) The impact of what three areas are investigated in the study of Organizational Behavior?
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
A) Profit structure, organizational complexity, and job satisfaction
m5 m5 m5 m5 m5 m5
B) Individuals, profit structure, and job satisfaction
m5 m5 m5 m5 m5
C) Individuals, groups, and job satisfaction m5 m5 m5 m5
D) Groups, structure, and profit structure
m5 m5 m5 m5
E) Individuals, groups, and structur m5 m5 m5
e Answer: E
m5 m 5
Explanation: OB investigates the impact that individuals, groups, and structures have on b
m 5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
ehavior within organizations.
m5 m5
Diff: 2 m5
AACSB: Analytical Thinking Q
m 5 m5 m5
uest. Category: Concept
m5 m 5
LO: 1.1 Define organizational behavior (OB).
m5 m 5 m5 m5 m5 m5
2) Which of the following is NOT a core topic of organizational behavior?
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
A) Motivation
B) Attitude development m5
C) Conflict
D) Resource allocation m5
E) Work desig m5
n Answer: D
m5 m 5
Explanation: OB includes the core topics of motivation, leader behavior and power, inter
m 5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
personal communication, group structure and processes, personality, emotions, and values, at
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
titude development and perception, change processes, conflict and negotiation, and work de
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
sign. It does not include resource allocation.
m5 m5 m5 m5 m5 m5
Diff: 2 m5
AACSB: Analytical Thinking Q
m 5 m5 m5
uest. Category: Concept
m5 m 5
LO: 1.1 Define organizational behavior (OB).
m5 m 5 m5 m5 m5 m5
2
Copyright © 2025 Pearson Education, I
m5 m5 m5 m5 m5
nc.
,3) According to a study by Monster (a global employment company), the number one
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
most frequently desired skill in applicants was .
m5 m5 m5 m5 m5 m5 m5
A) ethical
B) technical
C) communication
D) computer
E) accounting
Answer: C
m5 m 5
Explanation: Monster mined data from nearly one million market-
m 5 m5 m5 m5 m5 m5 m5 m5
wide job postings to identify skills that were most often sought by employers. At the top
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
of the list was communication skills. This was also reiterated by Jeff Weiner, the CEO of
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m
LinkedIn.
5
Diff: 1 m5
AACSB: Analytical Thinking Q m 5 m5 m5
uest. Category: Concept
m5 m 5
LO: 1.1 Define organizational behavior (OB).
m5 m 5 m5 m5 m5 m5
4) According to a recent large-scale survey, 58% of managers did NOT receive
m5 m5 m5 . m5 m5 m5 m5 m5 m5 m5 m5 m5
A) pay incentives m5
B) training
C) administrative support m5
D) insurance
E) office spac m5
e Answer:
m5 m 5
B
Explanation: Fifty- m 5
eight percent of managers reported they had not received any training and 25% admitted th
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
ey were not ready to lead others when they were given the role.
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
Diff: 2 m5
AACSB: Analytical Thinking Q m 5 m5 m5
uest. Category: Concept
m5 m 5
LO: 1.1 Define organizational behavior (OB).
m5 m 5 m5 m5 m5 m5
5) There is a connection between companies which have
m5 m5 m5 m5 m5 m5 m5 m5
and their attention to organizational behavior principles.
m5 m5 m5 m5 m5 m5 m5
A) high turnover rates m5 m5
B) specialized technical processes m5 m5
C) superior financial performance m5 m5
D) long-lasting CEOs m5
E) both high turnover rates and long-
m5 m5 m5 m5 m5
lasting CEOs Answer: Cm5 m5 m 5
Explanation: Companies such as Lululemon, the Boston Consulting Group, LinkedIn, Zoo
m 5 m5 m5 m5 m5 m5 m5 m5 m5 m5
m Video, Google, Facebook, and Southwest Airlines all have incorporated the concepts of
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
organizational behavior and attribute it to their ability to generate high financial outcomes.
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
Diff: 2 m5
AACSB: Analytical Thinking Q m 5 m5 m5
uest. Category: Concept
m5 m 5
3
Copyright © 2025 Pearson Education, I
m5 m5 m5 m5 m5
nc.
, LO: m5 m 5 1.1 Define organizational behavior (OB).
m5 m5 m5 m5
4
Copyright © 2025 Pearson Education, I
m5 m5 m5 m5 m5
nc.
Copyright © 2025 Pearson Education, I
m5 m5 m5 m5 m5
nc.
,Essentials of Organizational Behavior, 16e (Robbin
m5 m5 m5 m5 m5
s) Chapter 1 What Is Organizational Behavior?
m5 m5 m5 m5 m5
1) The impact of what three areas are investigated in the study of Organizational Behavior?
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
A) Profit structure, organizational complexity, and job satisfaction
m5 m5 m5 m5 m5 m5
B) Individuals, profit structure, and job satisfaction
m5 m5 m5 m5 m5
C) Individuals, groups, and job satisfaction m5 m5 m5 m5
D) Groups, structure, and profit structure
m5 m5 m5 m5
E) Individuals, groups, and structur m5 m5 m5
e Answer: E
m5 m 5
Explanation: OB investigates the impact that individuals, groups, and structures have on b
m 5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
ehavior within organizations.
m5 m5
Diff: 2 m5
AACSB: Analytical Thinking Q
m 5 m5 m5
uest. Category: Concept
m5 m 5
LO: 1.1 Define organizational behavior (OB).
m5 m 5 m5 m5 m5 m5
2) Which of the following is NOT a core topic of organizational behavior?
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
A) Motivation
B) Attitude development m5
C) Conflict
D) Resource allocation m5
E) Work desig m5
n Answer: D
m5 m 5
Explanation: OB includes the core topics of motivation, leader behavior and power, inter
m 5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
personal communication, group structure and processes, personality, emotions, and values, at
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
titude development and perception, change processes, conflict and negotiation, and work de
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
sign. It does not include resource allocation.
m5 m5 m5 m5 m5 m5
Diff: 2 m5
AACSB: Analytical Thinking Q
m 5 m5 m5
uest. Category: Concept
m5 m 5
LO: 1.1 Define organizational behavior (OB).
m5 m 5 m5 m5 m5 m5
2
Copyright © 2025 Pearson Education, I
m5 m5 m5 m5 m5
nc.
,3) According to a study by Monster (a global employment company), the number one
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
most frequently desired skill in applicants was .
m5 m5 m5 m5 m5 m5 m5
A) ethical
B) technical
C) communication
D) computer
E) accounting
Answer: C
m5 m 5
Explanation: Monster mined data from nearly one million market-
m 5 m5 m5 m5 m5 m5 m5 m5
wide job postings to identify skills that were most often sought by employers. At the top
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
of the list was communication skills. This was also reiterated by Jeff Weiner, the CEO of
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m
LinkedIn.
5
Diff: 1 m5
AACSB: Analytical Thinking Q m 5 m5 m5
uest. Category: Concept
m5 m 5
LO: 1.1 Define organizational behavior (OB).
m5 m 5 m5 m5 m5 m5
4) According to a recent large-scale survey, 58% of managers did NOT receive
m5 m5 m5 . m5 m5 m5 m5 m5 m5 m5 m5 m5
A) pay incentives m5
B) training
C) administrative support m5
D) insurance
E) office spac m5
e Answer:
m5 m 5
B
Explanation: Fifty- m 5
eight percent of managers reported they had not received any training and 25% admitted th
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
ey were not ready to lead others when they were given the role.
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
Diff: 2 m5
AACSB: Analytical Thinking Q m 5 m5 m5
uest. Category: Concept
m5 m 5
LO: 1.1 Define organizational behavior (OB).
m5 m 5 m5 m5 m5 m5
5) There is a connection between companies which have
m5 m5 m5 m5 m5 m5 m5 m5
and their attention to organizational behavior principles.
m5 m5 m5 m5 m5 m5 m5
A) high turnover rates m5 m5
B) specialized technical processes m5 m5
C) superior financial performance m5 m5
D) long-lasting CEOs m5
E) both high turnover rates and long-
m5 m5 m5 m5 m5
lasting CEOs Answer: Cm5 m5 m 5
Explanation: Companies such as Lululemon, the Boston Consulting Group, LinkedIn, Zoo
m 5 m5 m5 m5 m5 m5 m5 m5 m5 m5
m Video, Google, Facebook, and Southwest Airlines all have incorporated the concepts of
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
organizational behavior and attribute it to their ability to generate high financial outcomes.
m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5 m5
Diff: 2 m5
AACSB: Analytical Thinking Q m 5 m5 m5
uest. Category: Concept
m5 m 5
3
Copyright © 2025 Pearson Education, I
m5 m5 m5 m5 m5
nc.
, LO: m5 m 5 1.1 Define organizational behavior (OB).
m5 m5 m5 m5
4
Copyright © 2025 Pearson Education, I
m5 m5 m5 m5 m5
nc.