SCM Final Exam
Study online at https://quizlet.com/_hmtn90
1. Evidence of the growth and influence of supply management in an organiza-
tion includes:: involvement in strategic planning and executive status of the chief supply officer.
2. Total Quality Management: (Choose all that apply)
Is managed proactively
Involves only production processes
Focuses on the customer
Ensures on-time delivery: Managed Proactively
Focuses on the customer
3. The document that lists and details the contents and conditions of a shipment
is called ______.: the bill of lading
4. Company image may be directly influenced by:: treating suppliers in a fair and equitable
manner, complying with regulatory requirements and sustainability practices of suppliers.
5. The consignee is ______.: the customer receiving the product
6. Which of these is not a cost of quality?
External failure cost
Prevention cost
Design cost
Inspection cost: design cost
7. The use of the concepts of purchasing, procurement, supply, and supply chain
management will vary from organization to organization depending on:: the
organization's stage of development and/or sophistication, the industry in which they operate and the organization's
competitive position.
8. If you want the consignee to be responsible for goods while they are in-transit
you should ship products ______.: to FOB origin
9. Design-for-Six-Sigma programs offer a set of quality standards accepted by
all industries.
, SCM Final Exam
Study online at https://quizlet.com/_hmtn90
True or False: False
10. All of the following represent external failure cost EXCEPT the cost of:
Scrapping defective raw material.
Repairing items covered by warranty.
Replacing defective items found by customers.
Loss of goodwill and reputation.: Scrapping Defective Raw Material
11. The design and management of seamless, value-added processes across or-
ganizational boundaries to meet the needs of the end customer is called:: Supply
chain management
12. Generally the least costly method of moving product that is not gaseous,
liquid, or slurry is:: Water
13. Supply has the potential to contribute to:: profitability, competitive position and sustainability
performance.
14. If a transportation vehicle has completed a delivery and is returned empty,
the situation is called a:: deadhead
15. Rachel loves to bake cookies, but she has an old oven that has trouble
maintaining a constant temperature. If the acceptable temperature range for
making the cookies is 350 plus or minus 5 degrees, what is the allowable
standard deviation in the temperature of her oven in order to achieve a Six
Sigma level of quality?
Standard Dev = ???: Standard Dev = .833 degrees
= 10 degree range / (6*2)
, SCM Final Exam
Study online at https://quizlet.com/_hmtn90
16. For an organization with revenue of $100 million, purchases of $60 million,
and profit of $8 million before tax, a 10 percent reduction in purchase spend
would result in an increase in profit of:: 75%
17. Among the following choices which is typically the most expensive trans-
portation mode:
Air
Water
Truck
Rail: air
18. Persons with responsibilities in which business function will make decisions
regarding new product testing programs?: Marketing
19. Why is product quality sometimes poorly defined in a firm?: Managers are not clear
on what characteristics customers care most about.
Holistic measures of quality are difficult to develop.
Managers in different functional areas tend to emphasize different dimensions of quality.
All these answers are correct.
20. Since 1995 the use of intermodal transportation has:: increased significantly
21. Interest in the supply function as a managerial activity began:: during World Wars
I and II because of global materials shortages.
22. The return on assets effect (ROA) quantifies and measures:: the impact of supply
actions on inventory and the balance sheet.
23. The mode of transportation hauling the most tonnage is:: truck
24. Suppose that the Dallas School District wants to achieve Six Sigma quality
levels of performance in delivering students to school. They have established
a 33-minute window as an acceptable range within which buses carrying stu-
dents should arrive at school.
a. What is the maximum allowable standard deviation of arrival times required
Study online at https://quizlet.com/_hmtn90
1. Evidence of the growth and influence of supply management in an organiza-
tion includes:: involvement in strategic planning and executive status of the chief supply officer.
2. Total Quality Management: (Choose all that apply)
Is managed proactively
Involves only production processes
Focuses on the customer
Ensures on-time delivery: Managed Proactively
Focuses on the customer
3. The document that lists and details the contents and conditions of a shipment
is called ______.: the bill of lading
4. Company image may be directly influenced by:: treating suppliers in a fair and equitable
manner, complying with regulatory requirements and sustainability practices of suppliers.
5. The consignee is ______.: the customer receiving the product
6. Which of these is not a cost of quality?
External failure cost
Prevention cost
Design cost
Inspection cost: design cost
7. The use of the concepts of purchasing, procurement, supply, and supply chain
management will vary from organization to organization depending on:: the
organization's stage of development and/or sophistication, the industry in which they operate and the organization's
competitive position.
8. If you want the consignee to be responsible for goods while they are in-transit
you should ship products ______.: to FOB origin
9. Design-for-Six-Sigma programs offer a set of quality standards accepted by
all industries.
, SCM Final Exam
Study online at https://quizlet.com/_hmtn90
True or False: False
10. All of the following represent external failure cost EXCEPT the cost of:
Scrapping defective raw material.
Repairing items covered by warranty.
Replacing defective items found by customers.
Loss of goodwill and reputation.: Scrapping Defective Raw Material
11. The design and management of seamless, value-added processes across or-
ganizational boundaries to meet the needs of the end customer is called:: Supply
chain management
12. Generally the least costly method of moving product that is not gaseous,
liquid, or slurry is:: Water
13. Supply has the potential to contribute to:: profitability, competitive position and sustainability
performance.
14. If a transportation vehicle has completed a delivery and is returned empty,
the situation is called a:: deadhead
15. Rachel loves to bake cookies, but she has an old oven that has trouble
maintaining a constant temperature. If the acceptable temperature range for
making the cookies is 350 plus or minus 5 degrees, what is the allowable
standard deviation in the temperature of her oven in order to achieve a Six
Sigma level of quality?
Standard Dev = ???: Standard Dev = .833 degrees
= 10 degree range / (6*2)
, SCM Final Exam
Study online at https://quizlet.com/_hmtn90
16. For an organization with revenue of $100 million, purchases of $60 million,
and profit of $8 million before tax, a 10 percent reduction in purchase spend
would result in an increase in profit of:: 75%
17. Among the following choices which is typically the most expensive trans-
portation mode:
Air
Water
Truck
Rail: air
18. Persons with responsibilities in which business function will make decisions
regarding new product testing programs?: Marketing
19. Why is product quality sometimes poorly defined in a firm?: Managers are not clear
on what characteristics customers care most about.
Holistic measures of quality are difficult to develop.
Managers in different functional areas tend to emphasize different dimensions of quality.
All these answers are correct.
20. Since 1995 the use of intermodal transportation has:: increased significantly
21. Interest in the supply function as a managerial activity began:: during World Wars
I and II because of global materials shortages.
22. The return on assets effect (ROA) quantifies and measures:: the impact of supply
actions on inventory and the balance sheet.
23. The mode of transportation hauling the most tonnage is:: truck
24. Suppose that the Dallas School District wants to achieve Six Sigma quality
levels of performance in delivering students to school. They have established
a 33-minute window as an acceptable range within which buses carrying stu-
dents should arrive at school.
a. What is the maximum allowable standard deviation of arrival times required
