(OA Exam 2) – Latest Versions with Verified
Questions and Correct Detailed Answers
Introduction:
This comprehensive exam preparation guide for WGU D072:
Fundamentals for Success in Business includes the latest versions of
actual exam questions and correct, detailed answers. Topics covered
include communication strategies, emotional intelligence, leadership
styles, ethics, corporate social responsibility, globalization,
sustainability, project management, and supply chain management.
It provides students with practical insights into key business
principles and decision-making processes essential for success in
organizational environments.
Exam Questions and Answers
A manager encourages employees to distinguish themselves by
consistently exceeding goal expectations and winning the
department's monthly sales competitions. Which type of
organizational culture is reflected? --- correct answer ---Marketing
Which action should a CEO perform to attract individuals who will
be a good fit for the company? --- correct answer ---Advertise about
the company culture
A company is trying to recruit candidates who will be a good fit for
its culture. Which technique should the company use to enhance
,results? --- correct answer ---Conduct multiple interviews of the
candidates
An organization that is a lead innovator is looking to hire someone
to enter their research and development department. Which
personality trait should the ideal candidate possess? --- correct
answer ---Openness
A hospital is trying to hire nurses for terminally ill patients. The
nurses will need to exhibit a high level of characteristics associated
with the clan culture. Which personality characteristic should the
ideal candidate have for this job? --- correct answer ---
Agreeableness
Which goal is one of the three main functions of communication
within an organization? --- correct answer ---Transmission of
information
Which fact should an individual consider when choosing a channel
of communication? --- correct answer ---Identifying the level of
interaction and details for each channel provides important
information.
Which benefit can occur by using good communication skills? ---
correct answer ---Increases the chances of employment
,Two coworkers are discussing proposed options for a new
department-wide computer system. Coworker A shares their
viewpoints, addresses the pros and cons of the system, and explains
why this would be the best option. When done, Coworker A asks
Coworker B for feedback as well as input and thoughts on the
options. Which communication style is Coworker A exhibiting? ---
correct answer ---Assertive
In a departmental meeting, a manager tends to be hyper-critical of
the input from one individual. Which barrier to communication is
being demonstrated by this manager? --- correct answer ---
Selective perception
A team member says, "I think we should purchase the less
expensive of the two options. What does the rest of the team
think?" Which communication style is being used by the team
member? --- correct answer ---Assertive
What is a barrier to effective communication? --- correct answer ---
Credibility
Employee A is talking to Employee B. When asked about a
supervisor's adult child who has just joined the organization,
Employee A states, "The apple doesn't fall far from the tree."
Employee B indicates that they do not understand this comment.
, Which communication barrier is present? --- correct answer ---
Denotation-correction
What is an advantage of written communication? --- correct answer
---It provides the sender the opportunity to reflect on ideas.
Which type of communication style is reflected by an employee who
is disturbed by a negative review but fails to speak up about their
concerns or feelings? --- correct answer ---Passive
Which benefit is enjoyed by managers who are strong in the self-
regulation component of emotional intelligence? --- correct answer
---Better adaptability
What is the definition of moral identity in the context of emotional
intelligence? --- correct answer ---The degree to which people see
themselves as ethical and caring
A prospective candidate states in an interview, "I am an ethical and
caring person. I put the needs of others before mine and seek the
best outcomes for the groups I work in." Which aspect of emotional
intelligence is this candidate describing? --- correct answer ---
Moral identity