1
Copyright © 2025 Pearson Education, In
Xt Xt Xt Xt Xt
c.
,Essentials of Organizational Behavior, 16e (Robbins)
Xt Xt Xt Xt Xt
Chapter 1 What Is Organizational Behavior?
Xt Xt Xt Xt Xt
1) The impact of what three areas are investigated in the study of Organizational Behavior?
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
A) Profit structure, organizational complexity, and job satisfaction
Xt Xt Xt Xt Xt Xt
B) Individuals, profit structure, and job satisfaction Xt Xt Xt Xt Xt
C) Individuals, groups, and job satisfaction Xt Xt Xt Xt
D) Groups, structure, and profit structure
Xt Xt Xt Xt
E) Individuals, groups, and structure Xt Xt Xt
Answer: E
Xt X t
Explanation: OB investigates the impact that individuals, groups, and structures have on beh
X t Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
avior within organizations.
Xt Xt
Diff: 2 Xt
AACSB: Analytical Thinking Qu
X t Xt Xt
est. Category: Concept
Xt X t
LO: 1.1 Define organizational behavior (OB).
Xt Xt Xt Xt Xt Xt
2) Which of the following is NOT a core topic of organizational behavior?
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
A) Motivation
B) Attitude development Xt
C) Conflict
D) Resource allocation Xt
E) Work design Xt
Answer: D
Xt X t
Explanation: OB includes the core topics of motivation, leader behavior and power, interper
X t Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
sonal communication, group structure and processes, personality, emotions, and values, attitude
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
development and perception, change processes, conflict and negotiation, and work design. It
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
does not include resource allocation.
Xt Xt Xt Xt
Diff: 2 Xt
AACSB: Analytical Thinking Qu
X t Xt Xt
est. Category: Concept
Xt X t
LO: 1.1 Define organizational behavior (OB).
Xt Xt Xt Xt Xt Xt
2
Copyright © 2025 Pearson Education, In
Xt Xt Xt Xt Xt
c.
,3) According to a study by Monster (a global employment company), the number one m
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
ost frequently desired skill in applicants was
Xt . Xt Xt Xt Xt Xt Xt
A) ethical
B) technical
C) communication
D) computer
E) accounting
Answer: C
Xt X t
Explanation: Monster mined data from nearly one million market-
X t Xt Xt Xt Xt Xt Xt Xt
wide job postings to identify skills that were most often sought by employers. At the top of th
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
e list was communication skills. This was also reiterated by Jeff Weiner, the CEO of LinkedI
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
n.
Diff: 1 Xt
AACSB: Analytical Thinking Qu X t Xt Xt
est. Category: Concept
Xt X t
LO: 1.1 Define organizational behavior (OB).
Xt Xt Xt Xt Xt Xt
4) According to a recent large-scale survey, 58% of managers did NOT receive
Xt Xt Xt . Xt Xt Xt Xt Xt Xt Xt Xt Xt
A) pay incentives Xt
B) training
C) administrative support Xt
D) insurance
E) office space Xt
Answer: B
Xt X t
Explanation: Fifty- X t
eight percent of managers reported they had not received any training and 25% admitted they
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
were not ready to lead others when they were given the role.
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
Diff: 2 Xt
AACSB: Analytical Thinking Qu X t Xt Xt
est. Category: Concept
Xt X t
LO: 1.1 Define organizational behavior (OB).
Xt Xt Xt Xt Xt Xt
5) There is a connection between companies which have
Xt Xt Xt Xt Xt Xt Xt Xt
and their attention to organizational behavior principles.
Xt Xt Xt Xt Xt Xt Xt
A) high turnover rates Xt Xt
B) specialized technical processes Xt Xt
C) superior financial performance Xt Xt
D) long-lasting CEOs Xt
E) both high turnover rates and long-
Xt Xt Xt Xt Xt
lasting CEOs Answer: C
Xt Xt X t
Explanation: Companies such as Lululemon, the Boston Consulting Group, LinkedIn, Zoom
X t Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
Video, Google, Facebook, and Southwest Airlines all have incorporated the concepts of organ
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
izational behavior and attribute it to their ability to generate high financial outcomes.
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
Diff: 2 Xt
AACSB: Analytical Thinking Qu X t Xt Xt
est. Category: Concept
Xt X t
LO: 1.1 Define organizational behavior (OB).
Xt Xt Xt Xt Xt Xt
3
Copyright © 2025 Pearson Education, InXt Xt Xt Xt Xt
c.
, 6) is the study of the impact that individuals, groups, and structure have on behavi
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
or within organizations.
Xt Xt
A) Leadership
B) Organizational strategy Xt
C) Performance management Xt
D) Employee relations Xt
E) Organizational behavior Xt
Answer: E
Xt X t
Explanation: Organizational behavior is the field of study that investigates the impact t
X t Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
hat individuals, groups, and structure have on behavior within organizations, for the purp
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
ose of applying such knowledge toward improving an organization's effectiveness.
Xt Xt Xt Xt Xt Xt Xt Xt Xt
Diff: 1 Xt
AACSB: Analytical Thinking Qu X t Xt Xt
est. Category: Concept
Xt X t
LO: 1.1 Define organizational behavior (OB).
Xt Xt Xt Xt Xt Xt
7) What are the four main activities managers engage in?
Xt Xt Xt Xt Xt Xt Xt Xt
A) Planning, budgeting, networking, hiring Xt Xt Xt
B) Planning, organizing, leading, controlling Xt Xt Xt
C) Controlling, innovating, hiring, quality control Xt Xt Xt Xt
D) Monitoring, scheduling, fund raising, leading Xt Xt Xt Xt
E) Interpersonal, informational, decisional, planning Xt Xt Xt
Answer: B
Xt X t
Explanation: Managers' work can be categorized into four different activities: planning, orga
X t Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
nizing, leading, and controlling.
Xt Xt Xt
Diff: 2 Xt
AACSB: Analytical Thinking Qu X t Xt Xt
est. Category: Concept
Xt X t
LO: 1.1 Define organizational behavior (OB).
Xt Xt Xt Xt Xt Xt
8) The ultimate goal of organizational behavior is to
Xt . Xt Xt Xt Xt Xt Xt Xt
A) better understand management Xt Xt
B) improve an organization's effectiveness Xt Xt Xt
C) balance diversity Xt
D) create boilerplates Xt
E) replace human resources Xt Xt
Answer: B
Xt X t
Explanation: OB studies the impact individuals, groups, and structure have on an organizatio
X t Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
n with the ultimate goal of improving effectiveness.
Xt Xt Xt Xt Xt Xt Xt
Diff: 2 Xt
AACSB: Analytical Thinking Qu X t Xt Xt
est. Category: Concept
Xt X t
LO: 1.1 Define organizational behavior (OB).
Xt Xt Xt Xt Xt Xt
4
Copyright © 2025 Pearson Education, In Xt Xt Xt Xt Xt
c.
Copyright © 2025 Pearson Education, In
Xt Xt Xt Xt Xt
c.
,Essentials of Organizational Behavior, 16e (Robbins)
Xt Xt Xt Xt Xt
Chapter 1 What Is Organizational Behavior?
Xt Xt Xt Xt Xt
1) The impact of what three areas are investigated in the study of Organizational Behavior?
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
A) Profit structure, organizational complexity, and job satisfaction
Xt Xt Xt Xt Xt Xt
B) Individuals, profit structure, and job satisfaction Xt Xt Xt Xt Xt
C) Individuals, groups, and job satisfaction Xt Xt Xt Xt
D) Groups, structure, and profit structure
Xt Xt Xt Xt
E) Individuals, groups, and structure Xt Xt Xt
Answer: E
Xt X t
Explanation: OB investigates the impact that individuals, groups, and structures have on beh
X t Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
avior within organizations.
Xt Xt
Diff: 2 Xt
AACSB: Analytical Thinking Qu
X t Xt Xt
est. Category: Concept
Xt X t
LO: 1.1 Define organizational behavior (OB).
Xt Xt Xt Xt Xt Xt
2) Which of the following is NOT a core topic of organizational behavior?
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
A) Motivation
B) Attitude development Xt
C) Conflict
D) Resource allocation Xt
E) Work design Xt
Answer: D
Xt X t
Explanation: OB includes the core topics of motivation, leader behavior and power, interper
X t Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
sonal communication, group structure and processes, personality, emotions, and values, attitude
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
development and perception, change processes, conflict and negotiation, and work design. It
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
does not include resource allocation.
Xt Xt Xt Xt
Diff: 2 Xt
AACSB: Analytical Thinking Qu
X t Xt Xt
est. Category: Concept
Xt X t
LO: 1.1 Define organizational behavior (OB).
Xt Xt Xt Xt Xt Xt
2
Copyright © 2025 Pearson Education, In
Xt Xt Xt Xt Xt
c.
,3) According to a study by Monster (a global employment company), the number one m
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
ost frequently desired skill in applicants was
Xt . Xt Xt Xt Xt Xt Xt
A) ethical
B) technical
C) communication
D) computer
E) accounting
Answer: C
Xt X t
Explanation: Monster mined data from nearly one million market-
X t Xt Xt Xt Xt Xt Xt Xt
wide job postings to identify skills that were most often sought by employers. At the top of th
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
e list was communication skills. This was also reiterated by Jeff Weiner, the CEO of LinkedI
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
n.
Diff: 1 Xt
AACSB: Analytical Thinking Qu X t Xt Xt
est. Category: Concept
Xt X t
LO: 1.1 Define organizational behavior (OB).
Xt Xt Xt Xt Xt Xt
4) According to a recent large-scale survey, 58% of managers did NOT receive
Xt Xt Xt . Xt Xt Xt Xt Xt Xt Xt Xt Xt
A) pay incentives Xt
B) training
C) administrative support Xt
D) insurance
E) office space Xt
Answer: B
Xt X t
Explanation: Fifty- X t
eight percent of managers reported they had not received any training and 25% admitted they
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
were not ready to lead others when they were given the role.
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
Diff: 2 Xt
AACSB: Analytical Thinking Qu X t Xt Xt
est. Category: Concept
Xt X t
LO: 1.1 Define organizational behavior (OB).
Xt Xt Xt Xt Xt Xt
5) There is a connection between companies which have
Xt Xt Xt Xt Xt Xt Xt Xt
and their attention to organizational behavior principles.
Xt Xt Xt Xt Xt Xt Xt
A) high turnover rates Xt Xt
B) specialized technical processes Xt Xt
C) superior financial performance Xt Xt
D) long-lasting CEOs Xt
E) both high turnover rates and long-
Xt Xt Xt Xt Xt
lasting CEOs Answer: C
Xt Xt X t
Explanation: Companies such as Lululemon, the Boston Consulting Group, LinkedIn, Zoom
X t Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
Video, Google, Facebook, and Southwest Airlines all have incorporated the concepts of organ
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
izational behavior and attribute it to their ability to generate high financial outcomes.
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
Diff: 2 Xt
AACSB: Analytical Thinking Qu X t Xt Xt
est. Category: Concept
Xt X t
LO: 1.1 Define organizational behavior (OB).
Xt Xt Xt Xt Xt Xt
3
Copyright © 2025 Pearson Education, InXt Xt Xt Xt Xt
c.
, 6) is the study of the impact that individuals, groups, and structure have on behavi
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
or within organizations.
Xt Xt
A) Leadership
B) Organizational strategy Xt
C) Performance management Xt
D) Employee relations Xt
E) Organizational behavior Xt
Answer: E
Xt X t
Explanation: Organizational behavior is the field of study that investigates the impact t
X t Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
hat individuals, groups, and structure have on behavior within organizations, for the purp
Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
ose of applying such knowledge toward improving an organization's effectiveness.
Xt Xt Xt Xt Xt Xt Xt Xt Xt
Diff: 1 Xt
AACSB: Analytical Thinking Qu X t Xt Xt
est. Category: Concept
Xt X t
LO: 1.1 Define organizational behavior (OB).
Xt Xt Xt Xt Xt Xt
7) What are the four main activities managers engage in?
Xt Xt Xt Xt Xt Xt Xt Xt
A) Planning, budgeting, networking, hiring Xt Xt Xt
B) Planning, organizing, leading, controlling Xt Xt Xt
C) Controlling, innovating, hiring, quality control Xt Xt Xt Xt
D) Monitoring, scheduling, fund raising, leading Xt Xt Xt Xt
E) Interpersonal, informational, decisional, planning Xt Xt Xt
Answer: B
Xt X t
Explanation: Managers' work can be categorized into four different activities: planning, orga
X t Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
nizing, leading, and controlling.
Xt Xt Xt
Diff: 2 Xt
AACSB: Analytical Thinking Qu X t Xt Xt
est. Category: Concept
Xt X t
LO: 1.1 Define organizational behavior (OB).
Xt Xt Xt Xt Xt Xt
8) The ultimate goal of organizational behavior is to
Xt . Xt Xt Xt Xt Xt Xt Xt
A) better understand management Xt Xt
B) improve an organization's effectiveness Xt Xt Xt
C) balance diversity Xt
D) create boilerplates Xt
E) replace human resources Xt Xt
Answer: B
Xt X t
Explanation: OB studies the impact individuals, groups, and structure have on an organizatio
X t Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt Xt
n with the ultimate goal of improving effectiveness.
Xt Xt Xt Xt Xt Xt Xt
Diff: 2 Xt
AACSB: Analytical Thinking Qu X t Xt Xt
est. Category: Concept
Xt X t
LO: 1.1 Define organizational behavior (OB).
Xt Xt Xt Xt Xt Xt
4
Copyright © 2025 Pearson Education, In Xt Xt Xt Xt Xt
c.
