WGU D024 UNIT 4 QUIZ
Study online at https://quizlet.com/_hw2txk
1. Which percentage of reported patient care sentinel events cite communica-
tion as the main cause?: 70-80%
2. What is the focus of nurse coaching?: To correct performance or on-the-job issues.
3. What is the focus of mentoring?: Motivate talented professionals to focus on their career or life
development.
4. Which standards of nursing practice are covered in the social media use prin-
ciples from the American Nurses Association, 2011?: Ethics, education, communication,
leadership, and collaboration
5. What is an example of one of the most common social media HIPAA viola-
tions?: Sharing photos on your Facebook page of a baby in your arms, with her ID band showing, that you delivered
in the parking lot.
6. What does Ferrell and Kline's article on virtual teams say Doodle is helpful
for?: Scheduling meetings by integrating with existing calendars, though it can be confusing across time zones.
7. Which is true according to the study by Pehrson et al. (2016) on communica-
tion skills training?: Nurses' self-efficacy in responding empathetically significantly improved post-training.
8. Which term refers to the ability of a nurse or healthcare provider to calmly
respond to stressful events?: Seif-regulation
9. Which social media site or application has been found to be the most popular
social media network for video and photo sharing?: Snapchat
10. Which layer of change complexity in healthcare is easiest to influence and
aligned with what we do, according to Landstrom (2019)?: Technical
1/1
Study online at https://quizlet.com/_hw2txk
1. Which percentage of reported patient care sentinel events cite communica-
tion as the main cause?: 70-80%
2. What is the focus of nurse coaching?: To correct performance or on-the-job issues.
3. What is the focus of mentoring?: Motivate talented professionals to focus on their career or life
development.
4. Which standards of nursing practice are covered in the social media use prin-
ciples from the American Nurses Association, 2011?: Ethics, education, communication,
leadership, and collaboration
5. What is an example of one of the most common social media HIPAA viola-
tions?: Sharing photos on your Facebook page of a baby in your arms, with her ID band showing, that you delivered
in the parking lot.
6. What does Ferrell and Kline's article on virtual teams say Doodle is helpful
for?: Scheduling meetings by integrating with existing calendars, though it can be confusing across time zones.
7. Which is true according to the study by Pehrson et al. (2016) on communica-
tion skills training?: Nurses' self-efficacy in responding empathetically significantly improved post-training.
8. Which term refers to the ability of a nurse or healthcare provider to calmly
respond to stressful events?: Seif-regulation
9. Which social media site or application has been found to be the most popular
social media network for video and photo sharing?: Snapchat
10. Which layer of change complexity in healthcare is easiest to influence and
aligned with what we do, according to Landstrom (2019)?: Technical
1/1
