10/19/25, 6:59 AM D077 Concepts in Marketing, Sales, and Customer Contact Most Recent exam COMPLETE (2025) EXAM Questions and Answer…
D077 Concepts in Marketing, Sales, and
Customer Contact Most Recent exam COMPLETE
(2025) EXAM Questions and Answers (Verified
Answers) (Latest Update 2025) UPDATE!!
Save
Terms in this set (161)
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,10/19/25, 6:59 AM D077 Concepts in Marketing, Sales, and Customer Contact Most Recent exam COMPLETE (2025) EXAM Questions and Answer…
TIna worked with a Nondisclosure
packaging company,
Company X, to create a
new method for
processing mixed paper
waste into recyclable
product for resale.
Another packaging
company, Company Y, a
competitor of Company X,
has also approached and
offered to help Ana
develop recyclable
product for resale.
Ana knows that helping
Company Y will
automatically reveal the
newly learned techniques
to its competitor,
Company X.
Which ethical dilemma
does this raise for this
owner?
What is the main function Bringing value to customers
of marketing?
Which set of connections Between customers and products
is created by marketers to
generate value?
Business cycle phases expansion, peak, contraction, and trough
https://quizlet.com/1094902250/d077-concepts-in-marketing-sales-and-customer-contact-most-recent-exam-complete-2025-exam-questions-and-ans… 2/34
,10/19/25, 6:59 AM D077 Concepts in Marketing, Sales, and Customer Contact Most Recent exam COMPLETE (2025) EXAM Questions and Answer…
The director plans to post Creating awareness of fresh meals
the menu for the day by
5:00 each morning. This
information will include
the nutrition facts
associated with breakfast,
lunch, and dinner, and
describe the standards
used in the meal
preparation.
Which activity is the
community center using to
create value through its
menu marketing?
The community center is Introduction
the first in the city to offer
freshly prepared meals in
partnership with the food
warehouse.
Which stage of the
product life cycle do the
meals represent to the
community?
The director plans to Promoting awareness of its food offerings
design and implement a
marketing campaign.
Which example describes
the director's primary goal
for the marketing
campaign?
What is one example of an Citizen participation in meals
uncontrollable element of
the community center's
marketing environment?
https://quizlet.com/1094902250/d077-concepts-in-marketing-sales-and-customer-contact-most-recent-exam-complete-2025-exam-questions-and-ans… 3/34
, 10/19/25, 6:59 AM D077 Concepts in Marketing, Sales, and Customer Contact Most Recent exam COMPLETE (2025) EXAM Questions and Answer…
The director researches Economic needs of community citizens
the reason for the
community's food
insecurity and learns that
companies closed during
the recent recession and
left individuals without
jobs. This unemployment
has created significant
food insecurity among
those who remain without
stable incomes.
Which element of the
PEST analysis is the
community center
responding to by creating
its meal program?
Which ethical Offering food to everyone
consideration in marketing
is illustrated by the
community center's meal
program?
During a meeting, a Marketing strategy
marketing department
describes the sales goals
for the year, the target
markets selected, and the
actions the department
will undertake to reach
these goals.
Which portion of the
marketing planning
process was discussed
during this meeting?
https://quizlet.com/1094902250/d077-concepts-in-marketing-sales-and-customer-contact-most-recent-exam-complete-2025-exam-questions-and-ans… 4/34
D077 Concepts in Marketing, Sales, and
Customer Contact Most Recent exam COMPLETE
(2025) EXAM Questions and Answers (Verified
Answers) (Latest Update 2025) UPDATE!!
Save
Terms in this set (161)
https://quizlet.com/1094902250/d077-concepts-in-marketing-sales-and-customer-contact-most-recent-exam-complete-2025-exam-questions-and-ans… 1/34
,10/19/25, 6:59 AM D077 Concepts in Marketing, Sales, and Customer Contact Most Recent exam COMPLETE (2025) EXAM Questions and Answer…
TIna worked with a Nondisclosure
packaging company,
Company X, to create a
new method for
processing mixed paper
waste into recyclable
product for resale.
Another packaging
company, Company Y, a
competitor of Company X,
has also approached and
offered to help Ana
develop recyclable
product for resale.
Ana knows that helping
Company Y will
automatically reveal the
newly learned techniques
to its competitor,
Company X.
Which ethical dilemma
does this raise for this
owner?
What is the main function Bringing value to customers
of marketing?
Which set of connections Between customers and products
is created by marketers to
generate value?
Business cycle phases expansion, peak, contraction, and trough
https://quizlet.com/1094902250/d077-concepts-in-marketing-sales-and-customer-contact-most-recent-exam-complete-2025-exam-questions-and-ans… 2/34
,10/19/25, 6:59 AM D077 Concepts in Marketing, Sales, and Customer Contact Most Recent exam COMPLETE (2025) EXAM Questions and Answer…
The director plans to post Creating awareness of fresh meals
the menu for the day by
5:00 each morning. This
information will include
the nutrition facts
associated with breakfast,
lunch, and dinner, and
describe the standards
used in the meal
preparation.
Which activity is the
community center using to
create value through its
menu marketing?
The community center is Introduction
the first in the city to offer
freshly prepared meals in
partnership with the food
warehouse.
Which stage of the
product life cycle do the
meals represent to the
community?
The director plans to Promoting awareness of its food offerings
design and implement a
marketing campaign.
Which example describes
the director's primary goal
for the marketing
campaign?
What is one example of an Citizen participation in meals
uncontrollable element of
the community center's
marketing environment?
https://quizlet.com/1094902250/d077-concepts-in-marketing-sales-and-customer-contact-most-recent-exam-complete-2025-exam-questions-and-ans… 3/34
, 10/19/25, 6:59 AM D077 Concepts in Marketing, Sales, and Customer Contact Most Recent exam COMPLETE (2025) EXAM Questions and Answer…
The director researches Economic needs of community citizens
the reason for the
community's food
insecurity and learns that
companies closed during
the recent recession and
left individuals without
jobs. This unemployment
has created significant
food insecurity among
those who remain without
stable incomes.
Which element of the
PEST analysis is the
community center
responding to by creating
its meal program?
Which ethical Offering food to everyone
consideration in marketing
is illustrated by the
community center's meal
program?
During a meeting, a Marketing strategy
marketing department
describes the sales goals
for the year, the target
markets selected, and the
actions the department
will undertake to reach
these goals.
Which portion of the
marketing planning
process was discussed
during this meeting?
https://quizlet.com/1094902250/d077-concepts-in-marketing-sales-and-customer-contact-most-recent-exam-complete-2025-exam-questions-and-ans… 4/34
