1
For Expert help and assignment solutions, +254707240657
Dell Client Foundations Questions and
Answers (100% Correct Answers) Already
Graded A+
When do you select the BT Disabled setting in Service Menu of
Manufacturing Mode (SMMM)?—Ans: If BT Disabled label is
present inside the bottom door or chassis.
Which of the following is the correct way to trigger BIOS
© 2025 Assignment Expert
Recovery?—Ans: For desktops, power on the system and hold
down "CTRL + Esc" Key.
Which of the following are the Pre-boot system diagnostics?
Guru01 - Stuvia
(Select 2)—Ans: SupportAssist | On-board Diagnostics & ePSA
You replaced the system board of a Latitude 7530. Which method
can you use to enter the laptop's service tag?—Ans: Input the
service tag in the Service Menu (SMMM).
How should the technicians handle the PCBs while dismantling or
repackaging them?—Ans: From the edges/sides only without
touching any other area.
For Vostro 5890, under which option of the BIOS Setup Utility can
one find the 'BIOS Recovery from Hard Drive' option?—Ans:
Update, Recovery
You are at the customer's place to service XPS 9315 system board.
Which digit represents the series of the laptop in the model's
name?—Ans: 9
Which of the following statements are true about Latitude Self-
Heal recovery? (Select 3)—Ans: 1-Self-heal can be used to
recover from a no POST / no Power / no Video situation.
, 2
For Expert help and assignment solutions, +254707240657
2-Self-heal can only be initiated when the coin cell battery &
primary battery are not connected to the system.
3-When self-heal is triggered, system will auto power-on with a
blank screen, reboots a couple of times (watch for the LED lights,
Power, Wi-Fi, HDD Etc....
Customer's desktop (OptiPlex 5490 AIO) is flashing a 3,3 LED error
code during the service call. Which section under the service
manual will help you get the information about the Diagnostic LED
behavior?—Ans: Troubleshooting
BIOS Recovery from Hard Drive option can be disabled in
© 2025 Assignment Expert
____________.—Ans: BIOS
You are fixing a computer running on Windows 10 or later and it is
not booting. Which BIOS settings will you change? (Select 2)—Ans:
Guru01 - Stuvia
Change Boot Mode to UEFI
Enable Secure Boot
The BIOS Recovery (via HDD) does not support recovery from
_________ and ______. (Select 2)—Ans: Hard Disk Drive with
password set &
Encrypted Hard Drive
Identify the statement that is TRUE about Intel Optane Memory?—
Ans: It is a system acceleration solution for 7th Gen (or newer)
Intel Core-I processor and Chipset platforms.
Which of these are a part of the recommended practices while
attending service calls? (Select 2)—Ans: 1- Hard drive/SSD failures
can be confirmed by running ePSA or SupportAssist | Onboard
Diagnostics Quick Test.
2- Whenever possible, swap with a good known part to test
functionality.
For Expert help and assignment solutions, +254707240657
Dell Client Foundations Questions and
Answers (100% Correct Answers) Already
Graded A+
When do you select the BT Disabled setting in Service Menu of
Manufacturing Mode (SMMM)?—Ans: If BT Disabled label is
present inside the bottom door or chassis.
Which of the following is the correct way to trigger BIOS
© 2025 Assignment Expert
Recovery?—Ans: For desktops, power on the system and hold
down "CTRL + Esc" Key.
Which of the following are the Pre-boot system diagnostics?
Guru01 - Stuvia
(Select 2)—Ans: SupportAssist | On-board Diagnostics & ePSA
You replaced the system board of a Latitude 7530. Which method
can you use to enter the laptop's service tag?—Ans: Input the
service tag in the Service Menu (SMMM).
How should the technicians handle the PCBs while dismantling or
repackaging them?—Ans: From the edges/sides only without
touching any other area.
For Vostro 5890, under which option of the BIOS Setup Utility can
one find the 'BIOS Recovery from Hard Drive' option?—Ans:
Update, Recovery
You are at the customer's place to service XPS 9315 system board.
Which digit represents the series of the laptop in the model's
name?—Ans: 9
Which of the following statements are true about Latitude Self-
Heal recovery? (Select 3)—Ans: 1-Self-heal can be used to
recover from a no POST / no Power / no Video situation.
, 2
For Expert help and assignment solutions, +254707240657
2-Self-heal can only be initiated when the coin cell battery &
primary battery are not connected to the system.
3-When self-heal is triggered, system will auto power-on with a
blank screen, reboots a couple of times (watch for the LED lights,
Power, Wi-Fi, HDD Etc....
Customer's desktop (OptiPlex 5490 AIO) is flashing a 3,3 LED error
code during the service call. Which section under the service
manual will help you get the information about the Diagnostic LED
behavior?—Ans: Troubleshooting
BIOS Recovery from Hard Drive option can be disabled in
© 2025 Assignment Expert
____________.—Ans: BIOS
You are fixing a computer running on Windows 10 or later and it is
not booting. Which BIOS settings will you change? (Select 2)—Ans:
Guru01 - Stuvia
Change Boot Mode to UEFI
Enable Secure Boot
The BIOS Recovery (via HDD) does not support recovery from
_________ and ______. (Select 2)—Ans: Hard Disk Drive with
password set &
Encrypted Hard Drive
Identify the statement that is TRUE about Intel Optane Memory?—
Ans: It is a system acceleration solution for 7th Gen (or newer)
Intel Core-I processor and Chipset platforms.
Which of these are a part of the recommended practices while
attending service calls? (Select 2)—Ans: 1- Hard drive/SSD failures
can be confirmed by running ePSA or SupportAssist | Onboard
Diagnostics Quick Test.
2- Whenever possible, swap with a good known part to test
functionality.
