Business Driven Technology
Paige Baltzan
8th Edition
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,Table of Contents
Unit 1: Achieving Business Success
Chapter 1: Business Driven Technology
Chapter 2: Identifying Competitive Advantages
Chapter 3: Strategic Initiatives for Implementing Competitive Advantages
Chapter 4: Measuring the Success of Strategic Initiatives
Chapter 5: Organizational Structures That Support Strategic Initiatives
Unit 2: Exploring Business Intelligence
Chapter 6: Valuing and Storing Organizational Information — Databases
Chapter 7: Accessing Organizational Information — Data Warehouses
Chapter 8: Understanding Big Data and Its Impact on Business
Unit 3: Streamlining Business Operations
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Chapter 9: Enabling the Organization — Decision Making
Chapter 10: Extending the Organization — Supply Chain Management
Chapter 11: Building a Customer-centric Organization — Customer Relationship
Management
Chapter 12: Integrating the Organization from End to End — Enterprise Resource
Planning
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Unit 4: Building Innovation
Chapter 13: Creating Innovative Organizations
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Chapter 14: E business
Chapter 15: Creating Collaborative Partnerships
Unit 5: Transforming Organizations
Chapter 16: Integrating Wireless Technology in Business
Chapter 17: Developing Software to Streamline Operations
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Chapter 18: Methodologies for Supporting Agile Organizations
Chapter 19: Managing Organizational Projects
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Business Plug-Ins
• B1: Business Basics
• B2: Business Process
• B3: Hardware and Software Basics
• B4: MIS Infrastructures
• B5: Networks and Telecommunications
• B6: Information Security
• B7: Ethics
• B8: Sustainable MIS Infrastructures
• B9: Business Intelligence
• B10: Global Trends
,Business Driven Technology, 8e (Baltzan)
Chapter 1 Business Driven Technology
1) Companies today are successful when they combine the power of the information age with
traditional business methods.
Answer: TRUE
Difficulty: 1 Easy
Topic: Competing in the Information Age
Bloom's: Remember
Accessibility: Keyboard Navigation
Learning Outcome: 01-01 Describe the information age and the differences among data,
information, business intelligence, and knowledge.
Gradable: automatic
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2) Competitive intelligence is information collected from multiple sources such as suppliers,
customers, competitors, partners, and industries that analyzes patterns, trends, and relationships
for strategic decision making.
Answer: FALSE
Explanation: This is the definition of business intelligence which is information collected from
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multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes
patterns, trends, and relationships for strategic decision making.
Difficulty: 1 Easy
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Topic: Competing in the Information Age
Bloom's: Remember
Accessibility: Keyboard Navigation
Learning Outcome: 01-01 Describe the information age and the differences among data,
information, business intelligence, and knowledge.
Gradable: automatic
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3) Business intelligence is information collected from multiple sources such as suppliers,
customers, competitors, partners, and industries that analyzes patterns, trends, and relationships
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for strategic decision making.
Answer: TRUE
Explanation: This is the definition of business intelligence.
Difficulty: 1 Easy
Topic: Competing in the Information Age
Bloom's: Remember
Accessibility: Keyboard Navigation
Learning Outcome: 01-01 Describe the information age and the differences among data,
information, business intelligence, and knowledge.
Gradable: automatic
, 4) The information age is the present time, during which infinite quantities of facts are widely
available to anyone who can use a computer and has internet access.
Answer: TRUE
Difficulty: 1 Easy
Topic: Competing in the Information Age
Bloom's: Remember
Accessibility: Keyboard Navigation
Learning Outcome: 01-01 Describe the information age and the differences among data,
information, business intelligence, and knowledge.
Gradable: automatic
5) Technology provides countless business opportunities, but can also lead to pitfalls and traps
for a business.
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Answer: TRUE
Explanation: Technology provides countless business opportunities, but can also lead to pitfalls
and traps for a business.
Difficulty: 2 Medium
Topic: Competing in the Information Age
Bloom's: Understand
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Accessibility: Keyboard Navigation
Learning Outcome: 01-01 Describe the information age and the differences among data,
information, business intelligence, and knowledge.
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Gradable: automatic
6) A variable is a business intelligence characteristic that stands for a value that cannot change
over time.
Answer: FALSE
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Explanation: A variable is a data characteristic that can change over time.
Difficulty: 2 Medium
Topic: Competing in the Information Age
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Bloom's: Understand
Accessibility: Keyboard Navigation
Learning Outcome: 01-01 Describe the information age and the differences among data,
information, business intelligence, and knowledge.
Gradable: automatic