TEXAS ROADHOUSE SERVER TEST EXAM WITH CORRECT ACTUAL
QUESTIONS AND CORRECTLY WELL DEFINED ANSWERS LATEST ALREADY
GRADED A+ 2025 – 2026
What is the Texas Roadhouse story? - ANSWER-Hand-cut steaks, fall off the bone
ribs, fresh baked bread, made from scratch side items and dressings, ice cold beer,
and legendary margaritas
What does GROW stand for? - ANSWER-guest right of way
What is the first time guest program? - ANSWER-Identifying and WOWing guests who
have never eaten at Texas Roadhouse
Define the term "86" - ANSWER-An item is no longer available
Define the term "pocket check" - ANSWER-An order taken that has not been placed
into the POS and forgotten.
What is an example of "full hands in, full hands out" - ANSWER-Taking dirty dishes
back to dish area
Define the term "flagging" - ANSWER-Placing a bev nap in front of a guest to show
they have been greeted
, What is an example of running side work - ANSWER-Refilling Ice, Making Tea,
Running plates to dining room
Why is "pre-bussing" so important? - ANSWER-All of the above
What are the main categories of salesmanship? - ANSWER-Suggestive selling,
upselling and sharing
Telling the guest your favorite item is an example of: - ANSWER-suggestive selling
What is not an example of upselling? - ANSWER-refilling drinks
Why is the pivot point system used? - ANSWER-It prevents auctioning food, helps
food runners, assists the kitchen and makes splitting checks easier
Which items are needed to checkout? - ANSWER-A sales report with the required
signatures, all credit card receipts, and cash due or Cashlink shift report.
When clocking out, what percentage of tips should be claimed? - ANSWER-100%
What is the greet time for a table? - ANSWER-15-45 seconds
What is the proper delivery time for drinks? - ANSWER-2-3 minutes
Deliver appetizers within: - ANSWER-6-8 minutes
Salads are delivered within - ANSWER-5 minutes
QUESTIONS AND CORRECTLY WELL DEFINED ANSWERS LATEST ALREADY
GRADED A+ 2025 – 2026
What is the Texas Roadhouse story? - ANSWER-Hand-cut steaks, fall off the bone
ribs, fresh baked bread, made from scratch side items and dressings, ice cold beer,
and legendary margaritas
What does GROW stand for? - ANSWER-guest right of way
What is the first time guest program? - ANSWER-Identifying and WOWing guests who
have never eaten at Texas Roadhouse
Define the term "86" - ANSWER-An item is no longer available
Define the term "pocket check" - ANSWER-An order taken that has not been placed
into the POS and forgotten.
What is an example of "full hands in, full hands out" - ANSWER-Taking dirty dishes
back to dish area
Define the term "flagging" - ANSWER-Placing a bev nap in front of a guest to show
they have been greeted
, What is an example of running side work - ANSWER-Refilling Ice, Making Tea,
Running plates to dining room
Why is "pre-bussing" so important? - ANSWER-All of the above
What are the main categories of salesmanship? - ANSWER-Suggestive selling,
upselling and sharing
Telling the guest your favorite item is an example of: - ANSWER-suggestive selling
What is not an example of upselling? - ANSWER-refilling drinks
Why is the pivot point system used? - ANSWER-It prevents auctioning food, helps
food runners, assists the kitchen and makes splitting checks easier
Which items are needed to checkout? - ANSWER-A sales report with the required
signatures, all credit card receipts, and cash due or Cashlink shift report.
When clocking out, what percentage of tips should be claimed? - ANSWER-100%
What is the greet time for a table? - ANSWER-15-45 seconds
What is the proper delivery time for drinks? - ANSWER-2-3 minutes
Deliver appetizers within: - ANSWER-6-8 minutes
Salads are delivered within - ANSWER-5 minutes
