Exam Questions & Correct Answers (Verified Answers) |
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Who can an employee NOT process a transaction for? -
ANSWER--themselves
-immediate
family
-anyone well-known (ie: extended relatives or
close friends)
When is a new employee eligible for the discount? - ANSWER-
Upon receipt of
a discount
card
When must the employee discount card be presented? -
ANSWER-BEFORE
the transaction
begins
What are the 3 examples of scanning problems? -
ANSWER-1. customer
notices discrepancy (ie: old sale
price still up)
, 2. If sign and product don't
match up
3. Product doesn't
scan
When would we use a Return Tag? - ANSWER-This form is
used to identify a defective electrical/battery operated product
that is returned by a customer and will be sent back to our
Returns Department.
At London Drugs, we ______ what we sell - ANSWER-Guarantee
What are the three criteria that need to be met before accepting
a manufacturer
coupon? - ANSWER-1. good
expiry date
2. product
match
3. Canadian
coupon
When would we use a Sales Invoice? - ANSWER-
Primarily used in
Photo/Electronics for an item which is $75
or greater
When should a gift receipt be printed? - ANSWER-
Immediately after the