Page |1
APCO FIRE SERVICE COMMUNICATIONS FINAL EXAM 2025/2026
NEWEST ACTUAL EXAM WITH COMPLETE QUESTIONS AND VERIFIED
ANSWERS |ALREADY GRADED A+|
What are the typical functions telecommunicators use CAD for? -
ANSWER-1. Open an incident record in CAD, and to add and update
data in that record
2. Maintain an incident log
3. Maintain an accurate call narrative and other related documentation
What traits does the NFPA 1061 Standard for Professionalism
Qualifications for Public Safety Telecommunicator say would be a viable
candidate for fire service telecommunicator? - ANSWER-multitask,
make decisions based on common sense and standard values, maintain
composure in high stress conditions and ability to remember details
and recall information.
What would happen if a primary facility encounters problems that
render it inoperable and result in an evacuation? - ANSWER-
Communications backup center
, Page |2
In Enhanced 9-1-1 the phone number of the caller is referred to as
what? - ANSWER-The ANI (automatic number identification)
In Enhanced 9-1-1 the address is referred to as what? - ANSWER-ALI
(automatic location identification)
What is VoIP? - ANSWER-The ability for computers to make phone calls
called voice over internet protocol
What is the primary link between the communications center and the
responding personel? - ANSWER-Radio System
What receivers provide a means of intercommunication and mutual aid
cooperation? - ANSWER-Scanning Receivers
What piece of information is the most important to get from a caller? -
ANSWER-Location
, Page |3
What is pertinent information? - ANSWER-1. Information needed to get
response units to the incident location
2. The information needed to prepare that response unit to deal with
what may confront them when they get there
What is a critical factor in the decision making process of response
units? - ANSWER-Accurate description of weapons
How does having an accurate description of weapons help the fire and
EMS? - ANSWER-They can determine how far away the staging are
should be.
What acronym is recommended to help telecommunicators remember
to obtain and relay all descriptive information pertaining to vehicles? -
ANSWER-C- Color
Y- Year
M-Make/Model
B- Body Style
A- Additional Information
APCO FIRE SERVICE COMMUNICATIONS FINAL EXAM 2025/2026
NEWEST ACTUAL EXAM WITH COMPLETE QUESTIONS AND VERIFIED
ANSWERS |ALREADY GRADED A+|
What are the typical functions telecommunicators use CAD for? -
ANSWER-1. Open an incident record in CAD, and to add and update
data in that record
2. Maintain an incident log
3. Maintain an accurate call narrative and other related documentation
What traits does the NFPA 1061 Standard for Professionalism
Qualifications for Public Safety Telecommunicator say would be a viable
candidate for fire service telecommunicator? - ANSWER-multitask,
make decisions based on common sense and standard values, maintain
composure in high stress conditions and ability to remember details
and recall information.
What would happen if a primary facility encounters problems that
render it inoperable and result in an evacuation? - ANSWER-
Communications backup center
, Page |2
In Enhanced 9-1-1 the phone number of the caller is referred to as
what? - ANSWER-The ANI (automatic number identification)
In Enhanced 9-1-1 the address is referred to as what? - ANSWER-ALI
(automatic location identification)
What is VoIP? - ANSWER-The ability for computers to make phone calls
called voice over internet protocol
What is the primary link between the communications center and the
responding personel? - ANSWER-Radio System
What receivers provide a means of intercommunication and mutual aid
cooperation? - ANSWER-Scanning Receivers
What piece of information is the most important to get from a caller? -
ANSWER-Location
, Page |3
What is pertinent information? - ANSWER-1. Information needed to get
response units to the incident location
2. The information needed to prepare that response unit to deal with
what may confront them when they get there
What is a critical factor in the decision making process of response
units? - ANSWER-Accurate description of weapons
How does having an accurate description of weapons help the fire and
EMS? - ANSWER-They can determine how far away the staging are
should be.
What acronym is recommended to help telecommunicators remember
to obtain and relay all descriptive information pertaining to vehicles? -
ANSWER-C- Color
Y- Year
M-Make/Model
B- Body Style
A- Additional Information
