Making
and Cases, 13th Edition by O. C. Ferrell, John
Fraedrich, Verified Chapters 1 – 12
,TABLE OF CONTENTS
Part 1: An Overview of Business
Ethics 1: The Importance of Business
Ethics
2: Stakeholder Relationships, Social Responsibility, and
Corporate Governance
3: Sustainability: Ethical and Social Responsibility Dimensions
Part 2: Ethical Issues and the Institutionalization of Business
Ethics 4: The Institutionalization of Business Ethics
5: Emerging Business Ethics Issues
Part 3: The Decision-Making
Process 6: Ethical Decision Making
7: Individual Factors: Moral Philosophies and Values
8: Organizational Factors: The Role of Ethical Culture and
Relationships Part 4: Implementing Business Ethics in a Global
Economy
9: Developing and Implementing an Effective Ethics
Program 10: Global Business Ethics Issues
,11: Ethical Leadership
12: Technology: Ethics and Social Responsibility Issues
, 1 The Importance of Business Ethics
1. Principles are
a. laws and regulations that guide behavior in the world of business.
b. mores, values, and customs that guide behavior in general.
c. specific and pervasive boundaries for behavior that are universal and absolute.
d. the obligations businesses assume to maximize their positive impact and minimize their
negative impact onstakeholders.
e. the mores, values, and customs that parents teach their children.
ANSWER: c
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 5
LEARNING OBJECTIVES: LO: 1-1 - Explore conceptualizations of business ethics from an organizational
perspective.
NATIONAL STANDARDS: United States - BUSPROG: Ethics
STATE STANDARDS: United States - NONE - DISC: Ethical Responsibilities - Ethical Responsibilities
KEYWORDS: Blooms: Comprehension
2. Social responsibility is
a. an organization's obligation to maximize its positive effects and minimize its negative effects on
stakeholders.
b. principles and standards that guide behavior in the world of business.
c. a business's responsibility not to pollute the environment.
d. a business's responsibility to manufacture products that function properly.
e. charitable contributions made by a business to enhance its image.
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 23
LEARNING OBJECTIVES: LO: 1-4 - Gain insight into the extent of ethical misconduct in the workplace and
the pressures for unethical behavior.
NATIONAL STANDARDS: United States - BUSPROG: Ethics
STATE STANDARDS: United States - NONE - DISC: Ethical Responsibilities - Ethical Responsibilities
KEYWORDS: Blooms: Knowledge