NHA CEHRS Final practice test review Questions ONLY
Study online at https://quizlet.com/_hyw408
1. how does the registration process begin in an outpatient setting?: when a new
patient calls the office for an appointment to see a provider.
2. what does a front staff member do once they obtain information from a new
patient?: they create an account that includes the patient's identity, medical condition, and insurance/payment
info.
3. what does a front staff member do once they obtain information from an
established patient?: the staff member searches for the patient record by using demographic data
once the data is verified, followed by a review and update of the patient's insurance or third party payer, and the
guarantor on the account.
4. what happens once the financial data is verified?: the patient is given a NPP, and other
documents like an advance directive and assignment of benefit forms.
5. what is a notice of privacy practices (NPP) form?: a document that is required by law to
inform a patient how an organization will use their health care information.
6. what is an advance directive?: a legal document that contains information about a patient's treatment
choices when they are unable to make health care decisions.
7. what is an assignment of benefits form?: a patient's authorization to allow health insurance
payment to be made directly to the provider of service.
8. how are patients registered in an ambulatory setting?: the patient info is used to generate
wristbands, which are used for identification and can display health info.
9. what are color coded wristbands?: they are used to alert providers of allergies, blood type, or DNR.
10. what clinical information are entered by providers and support staff?: review of
systems, physical examination, diagnosis, and treatment are all included in an encounter note.
11. what is internal data?: it is recorded by providers(sometimes patients) during an encounter.
12. what is included within internal data?: financial information entered during scheduling and
patient registration to enable reimbursement for services.
13. what is external data?: (digital images, lab results) often starts outside the office where the patient
record lives.
directing info into the patient's electronic record helps create complete record of the patient
, NHA CEHRS Final practice test review Questions ONLY
Study online at https://quizlet.com/_hyw408
14. what is common to find in a fully integrated EHR environment?: only electronic
documentation of all patient care data, these organizations might maintain paper records only from before the EHR
was adopted.
15. what do patient kiosks allow?: patients to sign into the waiting room using a computer.
this enables patient demographic data to be available in the system before they are called.
the preloaded clinical data is displayed to the provider as a starting point to engage the patient in care.
16. what are peripheral devices?: ex: bar code scanners, cameras, printers, signature pads, fax ma-
chines.
they are used to obtain and record patient info, especially when transitioning from paper-based transactions to
electronic systems.
17. what are electronic signatures used to do?: capture patient signatures.
they record patient acknowledgements and consents for treatments, as well as patient responsibility for service charges.
18. what does the practice management software keep record of?: appointments,
hence no paper logs or books.
can be used to complete patient registration as well.
19. how is patients insurance documentation verified?: through web portals
20. what is the responsibility of the front staff?: to schedule appointments and perform patient
check ins.
21. what can the clerical staff assist with?: coding or billing of services provided during an encounter
22. how do some offices start the workflow?: with patient-entered data where the patient logs in
and populates PREregistration
23. what happens once the info is verified by the front desk?: the patient's arrival is
electronically confirmed and a notification is generated to inform the provider that the patient is ready to be seen
24. what are electronic devices used to measure?: the patient's vital signs, and results, as they
are immediately recorded into the EHR.
25. who can see a patient's EHR?: anyone involved in the treatment of the patient, the subjective and
objective data at the point of care can be seen by other providers.
, NHA CEHRS Final practice test review Questions ONLY
Study online at https://quizlet.com/_hyw408
26. what if a provider requests a referral?: a template can be used to enter the info for the referred
provider to review.
27. how can a patient present for inpatient admission?: emergency department or surgery
department
also after an office visit or if a patient was transferred from another facility
28. how does inpatient workflow begin?: with recording demographic data and identifying the
patient as an active care recipient in the system.
29. what may physical, speech, and occupational therapists provide?: rehabilitation
services and document patient progress in the EHR.
30. how are test results from laboratory diagnostics transmitted?: from the LIS into the
patient record to enable multiple providers to access data when making treatment or care decisions.
the LIS interfaces with the EHR system to deliver results to the patient's record.
31. how is laboratory testing batch processed?: by entering info into an automated analytical
instrument where the evaluation of the sample is completed.
32. what do hospitals that have a radiology info system (RIS) commonly user?: a
PACS, picture archiving, and communication system to store and report results of diagnostic imaging.
33. where are electronic orders entered by providers in clinics transmitted?: to the
RIS, and patient images are captures during a test.
the image stored in the PACS is associated with the order in the RIS.
a report is then generated from the radiologist's interpretation of the image, and the report is automatically transferred
to the EHR.
34. what are IT professionals enlisted to enable?: interoperability and data exchange with other
systems,
it prevents delays in treatments.
35. how is real-time data trasnmitted?: from one unit to another, enabling users to make decisions
of follow-ups to speed up delivery of care.
observing standards or protocols also promotes safe transfer of data for quality, cost- effective care.
Study online at https://quizlet.com/_hyw408
1. how does the registration process begin in an outpatient setting?: when a new
patient calls the office for an appointment to see a provider.
2. what does a front staff member do once they obtain information from a new
patient?: they create an account that includes the patient's identity, medical condition, and insurance/payment
info.
3. what does a front staff member do once they obtain information from an
established patient?: the staff member searches for the patient record by using demographic data
once the data is verified, followed by a review and update of the patient's insurance or third party payer, and the
guarantor on the account.
4. what happens once the financial data is verified?: the patient is given a NPP, and other
documents like an advance directive and assignment of benefit forms.
5. what is a notice of privacy practices (NPP) form?: a document that is required by law to
inform a patient how an organization will use their health care information.
6. what is an advance directive?: a legal document that contains information about a patient's treatment
choices when they are unable to make health care decisions.
7. what is an assignment of benefits form?: a patient's authorization to allow health insurance
payment to be made directly to the provider of service.
8. how are patients registered in an ambulatory setting?: the patient info is used to generate
wristbands, which are used for identification and can display health info.
9. what are color coded wristbands?: they are used to alert providers of allergies, blood type, or DNR.
10. what clinical information are entered by providers and support staff?: review of
systems, physical examination, diagnosis, and treatment are all included in an encounter note.
11. what is internal data?: it is recorded by providers(sometimes patients) during an encounter.
12. what is included within internal data?: financial information entered during scheduling and
patient registration to enable reimbursement for services.
13. what is external data?: (digital images, lab results) often starts outside the office where the patient
record lives.
directing info into the patient's electronic record helps create complete record of the patient
, NHA CEHRS Final practice test review Questions ONLY
Study online at https://quizlet.com/_hyw408
14. what is common to find in a fully integrated EHR environment?: only electronic
documentation of all patient care data, these organizations might maintain paper records only from before the EHR
was adopted.
15. what do patient kiosks allow?: patients to sign into the waiting room using a computer.
this enables patient demographic data to be available in the system before they are called.
the preloaded clinical data is displayed to the provider as a starting point to engage the patient in care.
16. what are peripheral devices?: ex: bar code scanners, cameras, printers, signature pads, fax ma-
chines.
they are used to obtain and record patient info, especially when transitioning from paper-based transactions to
electronic systems.
17. what are electronic signatures used to do?: capture patient signatures.
they record patient acknowledgements and consents for treatments, as well as patient responsibility for service charges.
18. what does the practice management software keep record of?: appointments,
hence no paper logs or books.
can be used to complete patient registration as well.
19. how is patients insurance documentation verified?: through web portals
20. what is the responsibility of the front staff?: to schedule appointments and perform patient
check ins.
21. what can the clerical staff assist with?: coding or billing of services provided during an encounter
22. how do some offices start the workflow?: with patient-entered data where the patient logs in
and populates PREregistration
23. what happens once the info is verified by the front desk?: the patient's arrival is
electronically confirmed and a notification is generated to inform the provider that the patient is ready to be seen
24. what are electronic devices used to measure?: the patient's vital signs, and results, as they
are immediately recorded into the EHR.
25. who can see a patient's EHR?: anyone involved in the treatment of the patient, the subjective and
objective data at the point of care can be seen by other providers.
, NHA CEHRS Final practice test review Questions ONLY
Study online at https://quizlet.com/_hyw408
26. what if a provider requests a referral?: a template can be used to enter the info for the referred
provider to review.
27. how can a patient present for inpatient admission?: emergency department or surgery
department
also after an office visit or if a patient was transferred from another facility
28. how does inpatient workflow begin?: with recording demographic data and identifying the
patient as an active care recipient in the system.
29. what may physical, speech, and occupational therapists provide?: rehabilitation
services and document patient progress in the EHR.
30. how are test results from laboratory diagnostics transmitted?: from the LIS into the
patient record to enable multiple providers to access data when making treatment or care decisions.
the LIS interfaces with the EHR system to deliver results to the patient's record.
31. how is laboratory testing batch processed?: by entering info into an automated analytical
instrument where the evaluation of the sample is completed.
32. what do hospitals that have a radiology info system (RIS) commonly user?: a
PACS, picture archiving, and communication system to store and report results of diagnostic imaging.
33. where are electronic orders entered by providers in clinics transmitted?: to the
RIS, and patient images are captures during a test.
the image stored in the PACS is associated with the order in the RIS.
a report is then generated from the radiologist's interpretation of the image, and the report is automatically transferred
to the EHR.
34. what are IT professionals enlisted to enable?: interoperability and data exchange with other
systems,
it prevents delays in treatments.
35. how is real-time data trasnmitted?: from one unit to another, enabling users to make decisions
of follow-ups to speed up delivery of care.
observing standards or protocols also promotes safe transfer of data for quality, cost- effective care.
