SCM 545 FINAL EXAM UPDATED
QUESTIONS AND CORRECT ANSWERS.
Supply chain management can best be described by _____ - ANS the management of
upstream and downstream relationships with suppliers and customers to deliver superior
customer value at less cost to the supply chain as a whole.
Which of the following companies refers to itself as a "technology company merged with a
supply chain"? - ANS Amazon
How does supply chain management create value? - ANS form, time, place, exchange
The "Great Divide" in supply chain management occurs between _______ - ANS demand-
generating activities and demand-fulfilling activities.
What megatrend will greatly challenge supply chain managers? (Select all that apply.) -
ANS 1) Disruptive technology 2) Increasing gaps in talents and skills 3) Geopolitical and social
changes
What is the ideal situation for companies as they seek to create a competitive advantage
through SCM? - ANS productivity and value leader
Why has supply chain management recently received more recognition? - ANS 1) Better
recognition of how supply chain creates value for a company
2)Evolution of the concept of integrated supply chain management
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, 3)Increasing name recognition by the media and the general public
All of the above
Supply chains are primarily about cost reduction activities. - ANS False
It is natural within organizations for functions to cooperate for the good of the overall
organization. - ANS False
What part of the Supply Chain Operations Reference (SCOR) model involves purchasing
materials or services? - ANS Source
What can arise from supply chains that produce large batch sizes with weeks or months before
the customer wants the products? - ANS 1) Customers don't want the items.
2) The items are in places and at times customers don't want them.
3) Unsold products are sold at reduced prices or scrapped altogether.
All are correct
The concept of bending the chain refers to _____ - ANS collaborating across sourcing,
manufacturing, and delivery to achieve overall goals.
Which of the following would be an appropriate metric for a senior-level supply chain executive
who is managing an integrated supply chain? - ANS cash-to-cash cycle
Which functional organization would typically adopt the key metric of the lowest unit cost of
production? - ANS manufacturing
Should all customers receive the same level of customer service? - ANS No
Which of the choices below is not one of the three broad types of customer classifications that
can be used to help a company properly segment its supply chain? - ANS Value
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
QUESTIONS AND CORRECT ANSWERS.
Supply chain management can best be described by _____ - ANS the management of
upstream and downstream relationships with suppliers and customers to deliver superior
customer value at less cost to the supply chain as a whole.
Which of the following companies refers to itself as a "technology company merged with a
supply chain"? - ANS Amazon
How does supply chain management create value? - ANS form, time, place, exchange
The "Great Divide" in supply chain management occurs between _______ - ANS demand-
generating activities and demand-fulfilling activities.
What megatrend will greatly challenge supply chain managers? (Select all that apply.) -
ANS 1) Disruptive technology 2) Increasing gaps in talents and skills 3) Geopolitical and social
changes
What is the ideal situation for companies as they seek to create a competitive advantage
through SCM? - ANS productivity and value leader
Why has supply chain management recently received more recognition? - ANS 1) Better
recognition of how supply chain creates value for a company
2)Evolution of the concept of integrated supply chain management
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
, 3)Increasing name recognition by the media and the general public
All of the above
Supply chains are primarily about cost reduction activities. - ANS False
It is natural within organizations for functions to cooperate for the good of the overall
organization. - ANS False
What part of the Supply Chain Operations Reference (SCOR) model involves purchasing
materials or services? - ANS Source
What can arise from supply chains that produce large batch sizes with weeks or months before
the customer wants the products? - ANS 1) Customers don't want the items.
2) The items are in places and at times customers don't want them.
3) Unsold products are sold at reduced prices or scrapped altogether.
All are correct
The concept of bending the chain refers to _____ - ANS collaborating across sourcing,
manufacturing, and delivery to achieve overall goals.
Which of the following would be an appropriate metric for a senior-level supply chain executive
who is managing an integrated supply chain? - ANS cash-to-cash cycle
Which functional organization would typically adopt the key metric of the lowest unit cost of
production? - ANS manufacturing
Should all customers receive the same level of customer service? - ANS No
Which of the choices below is not one of the three broad types of customer classifications that
can be used to help a company properly segment its supply chain? - ANS Value
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
