USPS SSA Exam Practice Test Questions And Answers Verified 100% Correct

USPS SSA Exam Practice Test Questions And Answers Verified 100% Correct The three types of Priority Mail Express (domestic) - ANSWER 1-Day 2-Day Military First Class Mail - ANSWER Items that consist of handwritten or typewritten correspondence such as bills, statements, letters, postcards, business documents, and Business Reply Mail. - 1-3 business days for delivery - Must weigh 13 ounces or less Media Mail - ANSWER Content limited to books, sound recordings, recorded video tapes, printed music, etc. Cannot contain advertising. Free tracking included. Subject to inspection by clerks. Library Mail - ANSWER Content is limited to educational items like books, sound recordings, academic theses, etc. Must be sent to, from, or between qualifying institutions. Free tracking included. Subject to inspection by clerks. EDDM (Every Door Direct Mail) - ANSWER An affordable, targeted advertising technique allowing customers to map their marketing mail audience. Zone Charts - ANSWER This is used to calculate PME, PM, and USPS Retail Ground prices. Sources of Product Knowledge (4) - ANSWER USPS.com Postal Explorer Postal Bulletin Retail Digest Extra Services (11) - ANSWER Certificate of Mailing Certified Mail Collect on Delivery (COD) Restricted Delivery Tracking Insurance Registered Mail Return Receipt Signature Confirmation Return Receipt for Merchandise Special Handling Certificate of Mailing - ANSWER This Extra Service provides proof of the date that mail was presented to the Postal Service for mailing. Does not provide tracking or proof of delivery. Restricted Delivery - ANSWER This Extra Service ensures that mail is delivered only to a specific addressee or the addressee's authorized agent. Tracking - ANSWER This service provides customers with updates on the status of their shipment as it travels to its destination. Shows date, zip code, and time the article was delivered. Automatically included with many shipping services. Insured Mail - ANSWER This Extra Service provides indemnity coverage for merchandise if the item is damaged or lost while in possession of the Postal Service. Maximum indemnity amount is $5,000 (exceptions). Return Receipt - ANSWER This Extra Service provides evidence of delivery (to whom the mail was delivered and date of delivery) and information about the recipient's actual delivery address. Signature Confirmation - ANSWER This Extra Service provides customers with an added level of security by requiring a signature from the person who accepts the package. Return Receipt for Merchandise - ANSWER This Extra Service provides the mailer with a mailing receipt and return receipt when returning merchandise to a company. Special Handling - ANSWER This Extra Service provides preferential handling, to the extent practicable, in dispatch and transportation but NOT preferential delivery. The three postage payment methods - ANSWER Stamps Postage Meters Permit Imprint Forever Stamps - ANSWER Stamps that are non-denominational and are generally used for First Class Mail. They are always equal in value to the current one-ounce price. Semi-Postal Stamps - ANSWER These stamps are used as fundraisers for things like breast cancer research, Save Vanishing Species, Alzheimer's, and PTSD. Philately - ANSWER This is the study of stamps and postal materials. Permit Imprint - ANSWER This is a form of postage that is paid for at the time of mailing from a pre-established advance deposit account. PO Box Service - ANSWER This service is provided as a convenience for customers who wish to pick up their mail at the post office from secure, locked boxes requiring a key or combination. The number of different PO Box sizes - ANSWER There are five different options; although not all are available at each Post Office. PO Box Process: 1st Day of the Month - ANSWER On this day of the month, we give PO Box customers a Notice 32 to let them know their PO Box rent is due at the end of the month. PO Box Process: 20th Day of the Month - ANSWER On this day of the month, we give PO Box customers a reminder letter/2nd Notice to let them know their PO Box rent is due at the end of the month. PO Box Process: Last Day of the Month - ANSWER This is the day of the month that a PO Box customer's rent is due. PO Box Process: 1st Day of the Month (after PO Box rental payment due date) - ANSWER On this day, if a PO Box customer has not yet paid their PO Box fees, their box is plugged, and we hold their mail "hostage" until they renew, close their box, or 10 days have passed. PO Box Process: Grace Period (after PO Box rental payment due date) - ANSWER The length of this is 10 days after a customer's PO Box rent was due, and they have not yet paid. PO Box Process: 11th Day of the Month (after PO Box rental payment due date) - ANSWER On this day, if a customer has not paid for their PO Box, their box is closed, and their mail is returned to sender. PS Form 1093 - ANSWER Application for Post Office Box Service. This form is used when a customer wants to apply for PO Box service. PS Form 3533 - ANSWER Application for Refund of Fees, Products, and Withdrawal of Customer Accounts. This form is used whenever we disperse a refund to a customer.