SCM 300 Exam 2 (Davilla) Questions and
Answers
un-cooperative - ✅✅Psychological variable: ________ customers
Balking - ✅✅Leaving before you even get in line because of the length
Reneging - ✅✅Waiting in line and leaving because of the waiting
slow - ✅✅Psychological variable: _______ employees
take a number - ✅✅Psychological variable: ________ system
free - ✅✅Psychological variable: ______ stuff (TV, reading material)
Mean arrival rate - ✅✅Lambda (Upside down Y)
Mean service rate - ✅✅Mew (U lookin thing)
Percentage server is busy - ✅✅P
Average customers in system - ✅✅Ns
Average time spent in system - ✅✅Ts
, Average length of line - ✅✅N1
Average time in line - ✅✅T1
Probability of exact number of customers in system - ✅✅Pn
Vendor managed inventory - ✅✅Supplier is responsible for keeping shelves full
omni-channel retailing - ✅✅Customers approach business in many different
ways
Often leads to customers knowing more about a business' inventory than the
employees
demand - ✅✅Goals of supply chain integration: Meet ________
profitability - ✅✅Goals of supply chain integration: Contribute to _______
improvement - ✅✅Goals of supply chain integration: continuous ______
High - ✅✅Pros of push supply chain: ______ inventory
Short - ✅✅Pros of push supply chain: ______ lead times
Answers
un-cooperative - ✅✅Psychological variable: ________ customers
Balking - ✅✅Leaving before you even get in line because of the length
Reneging - ✅✅Waiting in line and leaving because of the waiting
slow - ✅✅Psychological variable: _______ employees
take a number - ✅✅Psychological variable: ________ system
free - ✅✅Psychological variable: ______ stuff (TV, reading material)
Mean arrival rate - ✅✅Lambda (Upside down Y)
Mean service rate - ✅✅Mew (U lookin thing)
Percentage server is busy - ✅✅P
Average customers in system - ✅✅Ns
Average time spent in system - ✅✅Ts
, Average length of line - ✅✅N1
Average time in line - ✅✅T1
Probability of exact number of customers in system - ✅✅Pn
Vendor managed inventory - ✅✅Supplier is responsible for keeping shelves full
omni-channel retailing - ✅✅Customers approach business in many different
ways
Often leads to customers knowing more about a business' inventory than the
employees
demand - ✅✅Goals of supply chain integration: Meet ________
profitability - ✅✅Goals of supply chain integration: Contribute to _______
improvement - ✅✅Goals of supply chain integration: continuous ______
High - ✅✅Pros of push supply chain: ______ inventory
Short - ✅✅Pros of push supply chain: ______ lead times
