USPS Sales & Services Associate Training Version 1 & 2
Actual Exam Newest 2025/2026 Complete 150 Questions
And Correct Detailed Answers (Verified Answers) |Brand
New Version!!
What are our Package Services? - ans -Standard Post, Bound Printed Matter,
Media Mail and Library Mail. These are NOT sealed against Postal inspection.
What is an Oversized Package? - ans -Standard Post packages that measure more
than 108" but less than 130" length + girth combined.
What is Media Mail's content limited to? - ans -Books, sound recordings, recorded
video tapes, printed music, recorded computer-readable media (DVD's and CD's).
What are some extra services we offer on packages? - ans -Registered Mail,
Return Receipt, Return Receipt for Merchandise, Restricted Delivery, USPS
Tracking (delivery confirmation), Signature Confirmation, Collect on Delivery,
Certified Mail and Certificate of Mailing.
What are the four categories of International Mail? - ans -1st class mail
international, Priority mail international, Priority Express international and Global
Express Guaranteed.
What is written or typed at the bottom of an international article? - ans -The
country name in all capital letters.
What is the maximum value for dutiable (international) merchandise? - ans -$400.
What are the maximum weights for Priority Mail International Flat rate products?
- ans -Flat rate envelopes and small flat rate boxes have a 4 lb limit. Medium and
Large flat rate boxes have a 20 lb limit.
What are some features and benefits of Priority Mail Express International? - ans -
Fast; $100 insurance (updated to $200); maximum weight 70 lbs; money back
guarantee to certain destinations; tracking service available; free packaging;
, online postage incentives; can purchase additional insurance up to $5,000; return
receipt services.
What are some features and benefits of Global Express Guaranteed? - ans -
Delivery in 1-3 business days; money-back guarantee to certain destinations;
includes delivery status information; weight limits from 22-70 lbs depending on
the country; $100 liability insurance; can purchase up to $2499 additional
insurance.
Shipping Services are those products in which the Postal Service is competitive
with other delivery companies. What services does this include? - ans -Priority
Mail Express, Priority Mail, Parcel Select, Parcel Return Service.
What are the extra services that can be applied to Priority Mail Express? - ans -
Return receipt, additional insurance, collect on delivery.
What are some features/benefits of Priority Mail? - ans -2-3 day delivery; free
packaging and supplies; affordable.
What day of the month do you place Notice 32, Box Rent Service Fee Dues, in the
PO Box? - ans -1st.
How many different sizes of PO Boxes are offered? - ans -5.
If a PO Box is rented on July 17th, when would the 6 month renewal due date be?
- ans -Jan 31st.
If a PO Box is rented on May 13th, when would the 6 month renewal due date be?
- ans -Oct 31st.
What two forms of ID are required for a customer to open a PO Box? - ans -Photo
ID and an additional non-photo ID such as a corporate ID, passport, proof of
vehicle insurance or vehicle registration, current deed or lease, state or
government issued ID, military ID, university ID, alien registration card, certificate
of naturalization, or home insurance policy.
How many keys are assigned to the customer when renting a PO Box? - ans -2.
Actual Exam Newest 2025/2026 Complete 150 Questions
And Correct Detailed Answers (Verified Answers) |Brand
New Version!!
What are our Package Services? - ans -Standard Post, Bound Printed Matter,
Media Mail and Library Mail. These are NOT sealed against Postal inspection.
What is an Oversized Package? - ans -Standard Post packages that measure more
than 108" but less than 130" length + girth combined.
What is Media Mail's content limited to? - ans -Books, sound recordings, recorded
video tapes, printed music, recorded computer-readable media (DVD's and CD's).
What are some extra services we offer on packages? - ans -Registered Mail,
Return Receipt, Return Receipt for Merchandise, Restricted Delivery, USPS
Tracking (delivery confirmation), Signature Confirmation, Collect on Delivery,
Certified Mail and Certificate of Mailing.
What are the four categories of International Mail? - ans -1st class mail
international, Priority mail international, Priority Express international and Global
Express Guaranteed.
What is written or typed at the bottom of an international article? - ans -The
country name in all capital letters.
What is the maximum value for dutiable (international) merchandise? - ans -$400.
What are the maximum weights for Priority Mail International Flat rate products?
- ans -Flat rate envelopes and small flat rate boxes have a 4 lb limit. Medium and
Large flat rate boxes have a 20 lb limit.
What are some features and benefits of Priority Mail Express International? - ans -
Fast; $100 insurance (updated to $200); maximum weight 70 lbs; money back
guarantee to certain destinations; tracking service available; free packaging;
, online postage incentives; can purchase additional insurance up to $5,000; return
receipt services.
What are some features and benefits of Global Express Guaranteed? - ans -
Delivery in 1-3 business days; money-back guarantee to certain destinations;
includes delivery status information; weight limits from 22-70 lbs depending on
the country; $100 liability insurance; can purchase up to $2499 additional
insurance.
Shipping Services are those products in which the Postal Service is competitive
with other delivery companies. What services does this include? - ans -Priority
Mail Express, Priority Mail, Parcel Select, Parcel Return Service.
What are the extra services that can be applied to Priority Mail Express? - ans -
Return receipt, additional insurance, collect on delivery.
What are some features/benefits of Priority Mail? - ans -2-3 day delivery; free
packaging and supplies; affordable.
What day of the month do you place Notice 32, Box Rent Service Fee Dues, in the
PO Box? - ans -1st.
How many different sizes of PO Boxes are offered? - ans -5.
If a PO Box is rented on July 17th, when would the 6 month renewal due date be?
- ans -Jan 31st.
If a PO Box is rented on May 13th, when would the 6 month renewal due date be?
- ans -Oct 31st.
What two forms of ID are required for a customer to open a PO Box? - ans -Photo
ID and an additional non-photo ID such as a corporate ID, passport, proof of
vehicle insurance or vehicle registration, current deed or lease, state or
government issued ID, military ID, university ID, alien registration card, certificate
of naturalization, or home insurance policy.
How many keys are assigned to the customer when renting a PO Box? - ans -2.
