Scripter - Genesys Cloud Exam UPDATED ACTUAL Questions and
CORRECT Answers
1. Identify Built in Answer: https://help.mypurecloud.com/articles/built-in-script-variables/
Variable name
from below op- [ex. Agent Name, Call duration, Queue name]
tions?
2. Where can we Export scripts from Org A
share scripts se-
lect correct an- Import them into Org B to share across organizations.
swers from be-
low list?
3. How to add pre- convert each to number and add using dynamic number data type
sent and previ-
ous month cur-
rent bill so that
it can be dis-
played together
as a one if both of
them are stored
in STRING data
type separately?
4. Using action Set screen pop
we can pass flow
data to screen
pop from call
flow?
5. Select the correct Navigate to Scripts -> click Create button -> Enter name -> under Select A Template
sequence from click Blank Script -> On the toolbar click the Script menu -> click Script Properties ->
below list to cre- right side, expand Outbound -> turn On -> click Contact List -> Select the required
ate contact list
, addition manual- contact list to add -> From the toolbar add Contact List Form component -> save
ly? and publish the script
6. Select correct se- Navigate to Scripts -> select a script -> select the component or container ->
quence from be- On right pane click on Create Component button -> type name/description in
low list to create Name/Description field -> click Create button
component tem-
plate?
7. Select correct se- Navigate to Scripts -> select a script -> On toolbar click Script menu -> click Script
quence from be- Properties -> select Create Template From Script -> type name/description in
low list to create Name/Description field -> click Create Template button
script template?
8. What is un- 6 minutes
saved changes
load time option?
9. Script Error Validation
10. T or F True
Unsaved script
restore
11. T or F True
Callback once
scheduled can
be done before
maximum of 30
days
12. [ customer name ] - single square bracket
, In preview mode,
how is cus-
tomer name writ-
ten for an out-
bound call?
13. In script edi- Hello {{Outbound.First Name}},
tor, how is cus-
tomer name writ-
ten? {{ .cus-
tomername}}
14. How many de- 4 [default callback, default inbound, default outbound, Blank]
fault script tem-
plate is present?
15. Data type "Hello Ans: Char
World"? Number, Boolean, string, char
16. How may type of 3 [built-in variable, custom variable, dynamic variable]
variable available
in script?
17. How many days Answer: Up to 30 days
call back can be
schedule in ad-
vance?
18. If/Else Exp cus- Interpolated Text, Expression, Variable
tom action what
options are pre-
sent in right side
CORRECT Answers
1. Identify Built in Answer: https://help.mypurecloud.com/articles/built-in-script-variables/
Variable name
from below op- [ex. Agent Name, Call duration, Queue name]
tions?
2. Where can we Export scripts from Org A
share scripts se-
lect correct an- Import them into Org B to share across organizations.
swers from be-
low list?
3. How to add pre- convert each to number and add using dynamic number data type
sent and previ-
ous month cur-
rent bill so that
it can be dis-
played together
as a one if both of
them are stored
in STRING data
type separately?
4. Using action Set screen pop
we can pass flow
data to screen
pop from call
flow?
5. Select the correct Navigate to Scripts -> click Create button -> Enter name -> under Select A Template
sequence from click Blank Script -> On the toolbar click the Script menu -> click Script Properties ->
below list to cre- right side, expand Outbound -> turn On -> click Contact List -> Select the required
ate contact list
, addition manual- contact list to add -> From the toolbar add Contact List Form component -> save
ly? and publish the script
6. Select correct se- Navigate to Scripts -> select a script -> select the component or container ->
quence from be- On right pane click on Create Component button -> type name/description in
low list to create Name/Description field -> click Create button
component tem-
plate?
7. Select correct se- Navigate to Scripts -> select a script -> On toolbar click Script menu -> click Script
quence from be- Properties -> select Create Template From Script -> type name/description in
low list to create Name/Description field -> click Create Template button
script template?
8. What is un- 6 minutes
saved changes
load time option?
9. Script Error Validation
10. T or F True
Unsaved script
restore
11. T or F True
Callback once
scheduled can
be done before
maximum of 30
days
12. [ customer name ] - single square bracket
, In preview mode,
how is cus-
tomer name writ-
ten for an out-
bound call?
13. In script edi- Hello {{Outbound.First Name}},
tor, how is cus-
tomer name writ-
ten? {{ .cus-
tomername}}
14. How many de- 4 [default callback, default inbound, default outbound, Blank]
fault script tem-
plate is present?
15. Data type "Hello Ans: Char
World"? Number, Boolean, string, char
16. How may type of 3 [built-in variable, custom variable, dynamic variable]
variable available
in script?
17. How many days Answer: Up to 30 days
call back can be
schedule in ad-
vance?
18. If/Else Exp cus- Interpolated Text, Expression, Variable
tom action what
options are pre-
sent in right side
