1|Page
WGU D351 – Functions of Human
Resource Management 2025/2026 –
Correct Questions and Verified
Answers
Which type of skill should a human resources (HR) officer have to
increase team collaboration and communication?
Ans: Interpersonal
A human resources (HR) team is remapping job functions and
processes in its department. The team is focused on the use of
resources for different HR tasks and the associated costs.
Which part of the organizational operation is the HR team focused
on?
Ans: Efficiency
,2|Page
Which group directly impacts company performance?
Ans: Part-time employees
A company's leaders are redefining the company's expectations
and goals. They need to communicate these changes to the rest of
the company.
What should leaders update to communicate the changes?
Ans: Mission statement
What should a business leader maximize to reduce an organization's
internal costs?
Ans: Efficiency
Which organizational structural component standardizes jobs?
Ans: Formalization
, 3|Page
Which component of organizational structure represents how
policies govern positions?
Ans: Formalization
Which form of technology innovation addresses a labor shortage
and reduces overall company costs long term?
Ans: self check out kiosk
Which input focuses on staffing needs for creating organizational
outputs?
Ans: Personnel
Which process is critical for understanding and creating position
descriptions?
Ans: Job analysis
WGU D351 – Functions of Human
Resource Management 2025/2026 –
Correct Questions and Verified
Answers
Which type of skill should a human resources (HR) officer have to
increase team collaboration and communication?
Ans: Interpersonal
A human resources (HR) team is remapping job functions and
processes in its department. The team is focused on the use of
resources for different HR tasks and the associated costs.
Which part of the organizational operation is the HR team focused
on?
Ans: Efficiency
,2|Page
Which group directly impacts company performance?
Ans: Part-time employees
A company's leaders are redefining the company's expectations
and goals. They need to communicate these changes to the rest of
the company.
What should leaders update to communicate the changes?
Ans: Mission statement
What should a business leader maximize to reduce an organization's
internal costs?
Ans: Efficiency
Which organizational structural component standardizes jobs?
Ans: Formalization
, 3|Page
Which component of organizational structure represents how
policies govern positions?
Ans: Formalization
Which form of technology innovation addresses a labor shortage
and reduces overall company costs long term?
Ans: self check out kiosk
Which input focuses on staffing needs for creating organizational
outputs?
Ans: Personnel
Which process is critical for understanding and creating position
descriptions?
Ans: Job analysis
