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Of the following practical dimensions of emotional intelligence, which is the
most complex and difficult to attain?
A)Regulation of adviser and/or client emotions
B)Integration of emotional intelligence into thinking
C)Perception and differentiation between emotions
D)Understanding and explanation of the emotions - 🧠 ANSWER ✔✔A)
Individuals who score highly on the main dimensions of EI are able to
perceive and differentiate between emotions, integrate this information into
thinking, accurately understand and explain the emotions, and regulate
their own and other's emotions, all while anticipating and managing their
,responses to other's emotional displays. The ability to perform well in one
dimension is dependent upon one's abilities in the other dimensions, with
emotional perception being the least complex and emotional regulation
being the most complex. Mod 1
Warning signs of possible elder abuse of a client include
A)having solid powers of attorney.
B) having dementia.
C) sudden happiness with a new friend.
D) someone isolating the client from family and friends. - 🧠 ANSWER ✔✔D)
A planner should be savvy to the following warning signs of elder abuse:
signs of dementia and/or confusion with questionable or no powers of
attorney granted; someone isolating the client from family and friends; and
irritability and/or depression. Dementia can be present without the client
being a victim of fraud; this still requires family or planner intervention. Mod
1
Which one of the following is most correct concerning high net worth client
discussions about finances with their children?
,A) Most millennials express that the best time to introduce children to the
financial adviser is under age 12.
B) About 60% of high net worth clients have not yet talked to their children
about their wealth.
C) Most high net worth individuals do not plan to ever talk to their children
about their wealth.
D) Most baby boomers say it does not matter when children are introduced
to a financial adviser. - 🧠 ANSWER ✔✔A) A Northern Trust survey found
that 26% of wealthy individuals have not yet talked to their children about
wealth and some (not most) do not plan to ever do so. A Spectrem study
shows that 54% of millennials say that under age 12 is the best age to
introduce a financial planner. Considering the average of all demographic
categories, and that of baby boomers, the ages 18 to 25 group was found
to be the ideal time to introduce a financial adviser. Mod 1
Which one of the following is most important in establishing trust with a
client?
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3
, A) Being associated with a good financial company
B)Having a pleasant manner
C)Demonstrating professional knowledge
D)Being genuine and following best practices - 🧠 ANSWER ✔✔D) Being
genuine and following best practices are two of the most important factors
in establishing trust with a client. Mod 1
Which one of the following is a question that a wealth adviser could best
pose to clients when starting a conversation about family matters?
A)Do you exclude family members from learning about or participating in
decisions related to the family's business or wealth?
B)Do you fight when the family communicates about wealth matters?
C)Are there any major transitions that are important?
D)What steps has the family taken to ensure that family members are
financially fluent and well positioned to serve as responsible stewards of
wealth? - 🧠 ANSWER ✔✔D) When starting a discourse with a wealthy
client, the questions about family matters should be open-ended and not
leading clients to answer a certain way. Mod 1