CHIMA EXAM PREP - Quality and
Utilization Management / Management of
Risk in an E-Health Environment Exam
2026 Questions and Answers
What criterion is critical in selecting performance indicators for health record
department?
a. identify at least 25 indicators that are reflective of all department functions
b. Indicators must include the most important aspects of performance
c. Select indicators that reflect positively on the department
d. None of the above - Correct answer-b. Indicators must include the most
important aspects of performance
The main features that differentiates the Affinity Diagram from brainstorming is
that the Affinity Diagram
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, a. can be accomplished without a face to face requirement
b. draws responses from a larger group of people
c. Organizes response into like categories
d. Uses a visual device like a flip chart to keep track of responses - Correct answer-
c. Organizes response into like categories
What QI tool is useful in prioritizing different alternatives that have been generated
by a group of people? This ranking would assist the group in identifying the option
of highest priory
a. Affinity Diagram
b. Customer Satisfaction Survey
c. Decision Matrix
d. PDCA method - Correct answer-c. Decision Matrix
In the role of a HIM coding supervisor, you are asked to compare the current
retrospective coding process with the proposed concurrent coding process. Which
visual tool would best identify the pros and cons of each process
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Utilization Management / Management of
Risk in an E-Health Environment Exam
2026 Questions and Answers
What criterion is critical in selecting performance indicators for health record
department?
a. identify at least 25 indicators that are reflective of all department functions
b. Indicators must include the most important aspects of performance
c. Select indicators that reflect positively on the department
d. None of the above - Correct answer-b. Indicators must include the most
important aspects of performance
The main features that differentiates the Affinity Diagram from brainstorming is
that the Affinity Diagram
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
, a. can be accomplished without a face to face requirement
b. draws responses from a larger group of people
c. Organizes response into like categories
d. Uses a visual device like a flip chart to keep track of responses - Correct answer-
c. Organizes response into like categories
What QI tool is useful in prioritizing different alternatives that have been generated
by a group of people? This ranking would assist the group in identifying the option
of highest priory
a. Affinity Diagram
b. Customer Satisfaction Survey
c. Decision Matrix
d. PDCA method - Correct answer-c. Decision Matrix
In the role of a HIM coding supervisor, you are asked to compare the current
retrospective coding process with the proposed concurrent coding process. Which
visual tool would best identify the pros and cons of each process
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
