QUESTIONS AND ANSWERS 2024 UPDATES
what document dictates the standards for the water damage restoration industry? -
ANSWER-IICRC S500 Ansi water Damage standards
what needs to be signed before restoration begins? - ANSWER-work authorization
what should be indicated on the contract - ANSWER-terms of payment and
authorization to do the work
why do we extract water from carpet multiple times - ANSWER-to reduce drying time
after the water is extracted, what dictates the rate of drying - ANSWER-evaporation
What should we do if we find pre-existing damage? - ANSWER-Document, take
pictures and advise the parties involved
what two tools are necessary to disengage the carpet - ANSWER-knee kicker and
carpet awl
What is delamination? - ANSWER-separation of the primary and secondary backing of
the carpet
what can cause delamination? - ANSWER-Improper handling and stretching
what should we do if we discover significant delamination on our project? - ANSWER-
document, take pictures and advise the parties involved
is it okay to cut carpet seems? - ANSWER-only as a last resort
what is the purpose of the skin on the carpet cushion - ANSWER-ease of installation
before a technician can wear a respirator, what needs to be done? - ANSWER-Medical
evaluation and fit testing
what is our first responsibility when arriving at any water loss? - ANSWER-Safety
name two substances found in construction that are federally regulated: - ANSWER-
Asbestos and lead painting
For safety, with what should all our drying equipment be equipped? - ANSWER-ground
plug
, what should we do with equipment that has damaged electrical cords - ANSWER-
remove from service and replace cords
where do we dispose of the water we collect on water damage loss? - ANSWER-Back
into sanitary sewers
what must we do before we apply a biocide into a structure - ANSWER-advise the
occupants and gain permission
what is the solution called when it reduces, but does not eliminate germs, produces a
healthful condition. - ANSWER-sanitizer
what is a solution called when it is used to produce a surface absent of life? - ANSWER-
Sterilizer
What must we follow every time we apply a government registered biocide? -
ANSWER-safety data sheet and label
should we use air movers on moldy surfaces? - ANSWER-no
what should we do if we encounter mold on the job? - ANSWER-put on ppe and
investigate further
what should we do if there is a disagreement in what is restorable on a sewage damage
loss? - ANSWER-Stop work
what PPE should a restorer wear at a minimum on a cat 3 loss? - ANSWER-protective
face mask, water proof gloves, rubber boots
what does classification refer to - ANSWER-rates of evaporation
what is a class 1 water loss? - ANSWER-Under 5% of area is affected.
what is a class 2 water loss? - ANSWER-5% - 40% of area is affected.
what is a class 3 water loss? - ANSWER-Above 40% of area is affected.
what is a class 4 water loss? - ANSWER-Deeply held or bound moisture.(hard to dry)
what does category refer to? - ANSWER-level on contamination
what is a category 1 water loss? - ANSWER-does not pose substantial risk from
exposure
what is a category 2 water loss? - ANSWER-Water contains significant contamination
and has