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BCOR Part 4 Exam Q&A (2025/2026) | 100+ Verified Questions | ERP, CRM, DSS, SCM, Project Management | West Virginia University

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This document contains 100+ fully solved, A+-graded exam questions and answers from BCOR Part 4 for the 2025/2026 academic year, specifically aligned with the curriculum at West Virginia University. It provides a comprehensive review of enterprise systems, decision-making tools, business analytics, and project management software, making it ideal for business students preparing for exams or seeking to master information systems and operations management topics. The content covers a wide range of core business technology systems, including: Enterprise Resource Planning (ERP): system integration, benefits, cloud-based vs. on-premise, scalability Customer Relationship Management (CRM): customer targeting, sales analytics, loyalty, software providers (Salesforce, HubSpot, etc.) Supply Chain Management (SCM): logistics coordination, real-time data, inventory control, supplier relationships Decision Support Systems (DSS): use of AI, modeling, dashboards, high-velocity decision making Executive Information Systems (EIS): dashboards, data visualization, real-time business insight Project Management Tools: flowcharts, Gantt charts, dependencies, CAD integration, Microsoft Excel, Apple Numbers Point-of-Sale (POS) and Merchant Services: PayPal, Square, Near Field Communication (NFC), and contactless payment systems Information Quality and Data Management: accuracy, timeliness, standardization, and data-driven decisions Best suited for students in: BCOR (Business Core Curriculum) Management Information Systems (MIS) Operations Management Business Technology and Innovation Entrepreneurship and Business Administration Whether you're reviewing for finals, preparing for a certification module, or strengthening your understanding of enterprise tech systems, this document offers exam-grade material to elevate your performance and comprehension. Keywords: BCOR Part 4, ERP systems, CRM analytics, SCM, DSS, executive dashboards, project management tools, business software, MIS, data quality, enterprise integration, West Virginia University

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Uploaded on
September 27, 2025
Number of pages
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Written in
2025/2026
Type
Exam (elaborations)
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Questions & answers

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BCOR Part 4 2025/2026 Exam Questions
and Verified Answers | Already Graded
A+



Certain software systems provide decision makers with information that

helps them solve complex problems in rapidly changing environments.

Which of the following software systems perform this function? More than

one answer may be correct. - 🧠 ANSWER ✔✔business intelligence




decision support system

As an increasing number of retailers use modern business applications

technology to process credit card payments more quickly and easily, which

device is becoming nearly obsolete? - 🧠 ANSWER ✔✔imprinter

,Recommendations can be made with DDS software using artificial

intelligence (AI) because - 🧠 ANSWER ✔✔each process advances

according to the accuracy of the previous one

In which of the following scenarios would a business use human resource

management system software? - 🧠 ANSWER ✔✔An executive wants to

know if they should continue to provide two days of paid time off to

volunteer at local organizations

If a hotel restaurant is expecting a sudden influx of customers, which

business software system/s would enterprise resource planning (ERP)

software coordinate to not only manage the additional guests, but also

maximize profits? More than one answer may be correct. - 🧠 ANSWER

✔✔supply chain manage




human resource manage




customer relationship manage

Some companies, such as Oracle and SAP, offer SCM either as a stand-

alone system or as a major element of an ERP. Which company, previously

, known as JDA, focuses solely on supply chain management systems? - 🧠

ANSWER ✔✔Blue yonder


Three functions of CRM include marketing, sales and - 🧠 ANSWER

✔✔customer service


Which of the following statements best describes the type of business

environment that usually requires a decision support system? More than

one answer may be correct. - 🧠 ANSWER ✔✔an environment that changes

and evolves at a fast pace




an environment where problems are typically complex

Which type of system is defined as one that helps make the sales process

itself more efficient? - 🧠 ANSWER ✔✔a transaction processing system


What is the essential purpose of a supply chain management system

(SCM)? - 🧠 ANSWER ✔✔helps managers anticipate supply issues, such as

increased demand or production slowdowns, so they can make quick

accommodations




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