Name: Class: Date:
TEST BANK FOR BUSINESS ETHICS
ETHICAL DECISION MAKING AND
CASES, 13TH EDITION BY O. C.
FERRELL, JOHN FRAEDRICH, FERRELL
LATEST UPDATE 2025/2026 A+
Copyright Cengage Learning. Powered by Cognero. Page 1
, Name: Class: Date:
TABLE OF CONTENTS
PART 1. AN OVERVIEW OF BUSINESS ETHICS
1. Chapter 1. The Importance of Business Ethics
2. Chapter 2. Stakeholder Relationships, Social Responsibility, and Corporate Governance
3. Chapter 3. Sustainability: Social and Ethical Dimensions
4. Part 2. Ethical Issues and the Institutionalization of Business Ethics
5. Chapter 4. The Institutionalization of Business Ethics
6. Chapter 5. Emerging Business Ethics Issues
PART 3. THE DECISION-MAKING PROCESS
7. Chapter 6. Ethical Decision Making
8. Chapter 7. Individual Factors: Moral Philosophies and Values
9. Chapter 8. Organizational Factors: The Role of Ethical Culture and Relationships
PART 4. IMPLEMENTING BUSINESS ETHICS IN A GLOBAL ECONOMY
10. Chapter 9. Developing and Implementing an Effective Ethics Program
11. Chapter 10. Global Business Ethics Issues
12. Chapter 11. Ethical Leadership
13. Chapter 12. Technology: Ethics and Social Responsibility Issues
PART 5. CASES
14. Case 1. From the Outside In: Corporate Social Responsibility at Patagonia
15. Case 2. Tesla Accelerates the Transition to Sustainable Energy
16. Case 3. An Apple a Day: Ethics at Apple Inc.
17. Case 4. TOMS Reinvents the One for One Movement
18. Case 5. CVS Smokes the Competition in Corporate Social Responsibility
19. Case 6. Bayer Rounds Up Monsanto
20. Case 7. Uber Collides with Controversy
21. Case 8. Herbalife Nutrition Achieves Success by Managing Risks
22. Case 9. Home Depot Works on Stakeholder Relationships
23. Case 10. Brewed to Perfection: New Belgium Brewing
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24. Case 11. Google’s Search for Solutions to Privacy Issues
25. Case 12. Big-Box Retailer Walmart Makes Big Moves in Social Responsibility
26. Case 13. Volkswagen Cleans Up Reputation After Emissions Scandal
27. Case 14. Zappos Finds the Perfect Fit
28. Case 15. Starbucks Serves Up Its Social Responsibility Blend
29. Case 16. The Hershey Company’s Bittersweet Success
30. Case 17. Wells Fargo Banks on Recovery
31. Case 18. Whole Foods Market Refreshes Its Commitment to Stakeholders
32. Case 19. The NCAA Enforces Penalties in College Athletics
33. Case 20. Enron: Not Accounting for the Future
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, Name: Class: Date:
Answers Are At The End Of Each Chapter
Chapter 1
Indicate Whether The Statement Is True Or False.
1. Iso 19600 Is A Set Of 10 Principles Concerning Human Rights, Labor, The Environment, And Anti-
Corruption.
A.True
B. Fals
e
2. Every Organization Has The Potential For Unethical Behavior, Even If It Is Not A Business.
A.True
B. Fals
e
3. Morals Are Enduring Beliefs And Ideals That Are Socially Enforced.
A.True
B. Fals
e
4. The Consumers' Bill Of Rights Developed By John F. Kennedy Maintains That Consumers Have
The Right To Safety, The Right To Be Heard, The Right To Free Speech, And The Right To Choose.
A.True
B. Fals
e
5. A Majority Of Consumers Believe It Is A Company’s Responsibility To Have A Moral Or Ethical
Viewpoint.
A.True
B. Fals
e
6. Prior To The 1960s, Ethical Issues Related To Business Were Often Discussed In The Domain Of
Theology Or Philosophy.
A.True
B. Fals
e
Indicate The Answer Choice That Best Completes The Statement Or Answers The Question.
7. Corporate Social Responsibility Is Defined As Which Of The Following?
A. An Organization’s Obligation To Maximize Its Positive Effects And Minimize Its Negative
Copyright Cengage Learning. Powered by Cognero. Page 4
TEST BANK FOR BUSINESS ETHICS
ETHICAL DECISION MAKING AND
CASES, 13TH EDITION BY O. C.
FERRELL, JOHN FRAEDRICH, FERRELL
LATEST UPDATE 2025/2026 A+
Copyright Cengage Learning. Powered by Cognero. Page 1
, Name: Class: Date:
TABLE OF CONTENTS
PART 1. AN OVERVIEW OF BUSINESS ETHICS
1. Chapter 1. The Importance of Business Ethics
2. Chapter 2. Stakeholder Relationships, Social Responsibility, and Corporate Governance
3. Chapter 3. Sustainability: Social and Ethical Dimensions
4. Part 2. Ethical Issues and the Institutionalization of Business Ethics
5. Chapter 4. The Institutionalization of Business Ethics
6. Chapter 5. Emerging Business Ethics Issues
PART 3. THE DECISION-MAKING PROCESS
7. Chapter 6. Ethical Decision Making
8. Chapter 7. Individual Factors: Moral Philosophies and Values
9. Chapter 8. Organizational Factors: The Role of Ethical Culture and Relationships
PART 4. IMPLEMENTING BUSINESS ETHICS IN A GLOBAL ECONOMY
10. Chapter 9. Developing and Implementing an Effective Ethics Program
11. Chapter 10. Global Business Ethics Issues
12. Chapter 11. Ethical Leadership
13. Chapter 12. Technology: Ethics and Social Responsibility Issues
PART 5. CASES
14. Case 1. From the Outside In: Corporate Social Responsibility at Patagonia
15. Case 2. Tesla Accelerates the Transition to Sustainable Energy
16. Case 3. An Apple a Day: Ethics at Apple Inc.
17. Case 4. TOMS Reinvents the One for One Movement
18. Case 5. CVS Smokes the Competition in Corporate Social Responsibility
19. Case 6. Bayer Rounds Up Monsanto
20. Case 7. Uber Collides with Controversy
21. Case 8. Herbalife Nutrition Achieves Success by Managing Risks
22. Case 9. Home Depot Works on Stakeholder Relationships
23. Case 10. Brewed to Perfection: New Belgium Brewing
Copyright Cengage Learning. Powered by Cognero. Page 2
,Name: Class: Date:
24. Case 11. Google’s Search for Solutions to Privacy Issues
25. Case 12. Big-Box Retailer Walmart Makes Big Moves in Social Responsibility
26. Case 13. Volkswagen Cleans Up Reputation After Emissions Scandal
27. Case 14. Zappos Finds the Perfect Fit
28. Case 15. Starbucks Serves Up Its Social Responsibility Blend
29. Case 16. The Hershey Company’s Bittersweet Success
30. Case 17. Wells Fargo Banks on Recovery
31. Case 18. Whole Foods Market Refreshes Its Commitment to Stakeholders
32. Case 19. The NCAA Enforces Penalties in College Athletics
33. Case 20. Enron: Not Accounting for the Future
Copyright Cengage Learning. Powered by Cognero. Page 3
, Name: Class: Date:
Answers Are At The End Of Each Chapter
Chapter 1
Indicate Whether The Statement Is True Or False.
1. Iso 19600 Is A Set Of 10 Principles Concerning Human Rights, Labor, The Environment, And Anti-
Corruption.
A.True
B. Fals
e
2. Every Organization Has The Potential For Unethical Behavior, Even If It Is Not A Business.
A.True
B. Fals
e
3. Morals Are Enduring Beliefs And Ideals That Are Socially Enforced.
A.True
B. Fals
e
4. The Consumers' Bill Of Rights Developed By John F. Kennedy Maintains That Consumers Have
The Right To Safety, The Right To Be Heard, The Right To Free Speech, And The Right To Choose.
A.True
B. Fals
e
5. A Majority Of Consumers Believe It Is A Company’s Responsibility To Have A Moral Or Ethical
Viewpoint.
A.True
B. Fals
e
6. Prior To The 1960s, Ethical Issues Related To Business Were Often Discussed In The Domain Of
Theology Or Philosophy.
A.True
B. Fals
e
Indicate The Answer Choice That Best Completes The Statement Or Answers The Question.
7. Corporate Social Responsibility Is Defined As Which Of The Following?
A. An Organization’s Obligation To Maximize Its Positive Effects And Minimize Its Negative
Copyright Cengage Learning. Powered by Cognero. Page 4
