ASSESSMENT | QUESTIONS AND ANSWERS | VERIFIED ANSWERS
(100% CORRECT) | LATEST EXAM UPDATE
volume-to-weight ratio - CORRECT ANSWER - volume (L x W x H)/weight
Helps ensure efficient space utilization and compliance with mode restrictions.
Product Life Cycle (PLC) Stages - CORRECT ANSWER - Introductory Stage,
Growth Stage, Maturity Stage, Decline Stage
What are the 4 Vs of Operations Management? (Unilever's Operations
Manageent) - CORRECT ANSWER - Volume, Variety, Variability, and
Visibility.
Volume Operational Production Strategy - CORRECT ANSWER - Refers to
how much production of a specific product is required to satisfy its overall
demand in the market. (Physical number of units or items produced)
Variety Operational Production Strategy - CORRECT ANSWER - Related to
the variety of goods/services to be produced and sold to customers. (Diversity)
Selling various products or services helps organizations increase sales and profit
potential and decreases product dependency.
Variation Operational Production Strategy - CORRECT ANSWER - Refers to
how much the level of demand changes over some time due to external factors.
Visibility Operational Production Strategy - CORRECT ANSWER - Refers to
value chain of a company's all processes put together.
,Project Production - CORRECT ANSWER - one-at-a-time production of a
product made to customer order
Mass Production - CORRECT ANSWER - Process of making large quantities
of a product quickly and cheaply
Continuous Production - CORRECT ANSWER - the production of a very-
high-volume commodity product with highly automated equipment. Machines
constantly make the product.
Batch Production - CORRECT ANSWER - producing a limited number of
identical products - each item in the batch passes through one stage of
production before passing on to the next stage
Time Performance - CORRECT ANSWER - A measure of how often a
supplier meets agreed-upon delivery dates (used in supply-chain management
metrics).
Quality Performance - CORRECT ANSWER - The product or service
performs its intended function as identified by the consumer. (minimize waste)
Flexibility Performance - CORRECT ANSWER - The ability to respond
proactively or reactively to uncertainties in the business environment.
Dependability Performance - CORRECT ANSWER - Can be counted on to
follow through and achieve results with consistency. (the way it was intended
and on time)
Logistics Reengineering Process (LRP) Goal - CORRECT ANSWER -
Analyze workflows within and between enterprises in order to optimize end-to-
end processes and eliminate tasks that don't provide customer value. Used to
achieve significant improvements in operational efficiencies.
,Reverse Logistics - CORRECT ANSWER - The area of logistics that involves
bringing goods back to the manufacturer because of defects or for recycling
materials.
Cross-docking - CORRECT ANSWER - A technique whereby goods arriving
at a warehouse from a supplier are unloaded from the supplier's truck and
loaded onto outbound trucks, thereby avoiding warehouse storage.
Postponement - CORRECT ANSWER - a hybrid production method whereby
basic units of a finished good are manufactured in advance of actual demand
and held in strategic form or location until demand occurs, when final
customization takes place
What is the most efficient way to minimize empty miles in transportation? -
CORRECT ANSWER - Picking up lots from suppliers after drop-off to
customers. (ex. picking up raw materials on the way back to the warehouse
from customer deliveries)
Operational Decision in Shipping Company's Functionality - CORRECT
ANSWER - Vehicle maintenance.
Operational Decisions - CORRECT ANSWER - Short-term choices typically
made on a weekly, daily, or hourly basis.
Outsourcing Drivers - CORRECT ANSWER - * Opportunity for users to focus
on their core business or core competence.
* Organizational and cost benefits
* Concentrate their management expertise in their core business areas.
* Access to wider knowledge. (tech and experience)
* Capital cost advantage due to the lack of requirement to invest in facilities and
resources for the distribution.
, * Reduction of ownership and responsibility (taken off of the balance sheet
(more profitable on paper))
* Economies of scale
* Clearer picture of operating costs
* Greater flexibility
Outsourcing Approach - CORRECT ANSWER - * Preparation and issue of an
invitation for contractors to tender for the work. (RFI) request for information
* The production of the request for a proposal for the shortlisted contractors
(RFP)
* Evaluation and comparison of the responses to the request.
* Risk assessment exercise to identify any potential problems.
* Final contract formulation
* Implementation and management of the outsourced operation (planning and
monitoring)
Outsourcing Drawbacks - CORRECT ANSWER - * Cultural Incompatibility
* Loss of control over the delivery operation
* Loss of control over the company's logistical variables (if a third party is used)
* Loss of distribution and logistics expertise in the user company.
* Brand Integrity risk
* Issues maintaining confidentiality of information
* Changeover costs may negate overall financial benefits.
4PL (Fourth Party Logistics) - CORRECT ANSWER - A supply chain
integrator that assembled and manages the resources, capabilities, and
technology of its own organization with those of complementary service
providers to deliver a comprehensive supply chain solution