MANAGEMENT MODULE STUDY GUIDE
QUESTIONS WITH 100% CORRECT
ANSWERS!!
1 of 60
Term
Equipment replacement and building improvements are usually
funded from_.
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contingency funds loan proceeds
grant funds reserve funds
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2 of 60
Term
CRM software systems are one of the most popular
forms of receiving public feedback. What does CRM
stand for?
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Peer Mentoring Customer Satisfaction
Customer
Relationship Customer Lifetime Value
Management
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3 of 60
Term
In order to improve efficiency related to emails, turning off
_____________________________________________________________is
one method.
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scheduled email summaries mandatory email forwarding
, auto-notification sounds
and popups automatic updates and downloads
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4 of 60
Term
To facilitate the use of common terminology, the accounting
department maintains a _________, which assigns a number to
each fund, each department or agency account, and each
object of
expenditure.
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financial ledger accounting handbook
budget summary chart of accounts
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, 5 of 60
Term
To compute driving time, it is necessary to develop__submitted
by field personnel.
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expense reports mileage sheets
task logs project timelines
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6 of 60
Term
Code education begins at the highest levels of the
organization
through policies and __________ of the building department, which
may include public presentations to interested groups.
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outreach efforts internal evaluations
financial incentives compliance audits