Comprehensive LSUS MBA 704 Exam 1
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QUESTION
What is Organizational Behavior (OB)?
Correct Answer: The systematic study and application of knowledge about
how individuals and groups act within organizations
QUESTION
What does studying OB focus on?
Correct Answer: Work attitudes and workplace behaviors
,QUESTION
What are the three levels of analysis in OB?
Correct Answer: Organization, Group, Individual
QUESTION
At the organization level, what does OB examine?
Correct Answer: How an organization’s culture affects organizational
performance
QUESTION
At the group level, what does OB examine?
Correct Answer: How a manager’s personality affects the team
QUESTION
At the individual level, what does OB examine?
Correct Answer: The manager’s personality
QUESTION
OB matters at what three critical levels?
Correct Answer:
• Individual level → getting along with others, lowering stress, making good
decisions
• Employer level → attracting people with the right skills
• Organization level → understanding and valuing people within the
organization
,QUESTION
What are the top personal qualities/skills employers look for?
Correct Answer:
• Ability to work in a team
• Problem-solving skills
• Analytical/quantitative skills
• Communication skills (verbal & written)
• Initiative
• Leadership
• Technical skills
• Flexibility/adaptability
• Strong work ethic
QUESTION
OB is the ___?
Correct Answer: Systematic study and application of knowledge about how
individuals and groups act within the organization
QUESTION
What does remote work represent in OB?
Correct Answer: The increasing prevalence of remote work presents unique
challenges and opportunities for business
QUESTION
What are ethical challenges in OB?
, Correct Answer: Business ethics refers to applying ethical principles to
situations that arise at work
QUESTION
What is the most important determinant of a company’s overall ethical behavior?
Correct Answer:
• A culture of consistently ethical behavior
• Leaders committed to ethical behavior
QUESTION
What does online data privacy refer to?
Correct Answer: Individuals' control over the collection, storage, access, and
reporting of their own personal data
QUESTION
What are major concerns with online data privacy?
Correct Answer:
• Hacking
• Human error
• Data scraping from social media and other websites
QUESTION
What is employee engagement?
Correct Answer: Suggests that when employees have choices, they will act in
a way that furthers their organization's interests