THE BMZ ACADEMY
053 8213
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, THE BMZ ACADEMY
Table of Contents
QUESTION 1 [11 marks] ................................................................................................. 4
1.1 Critically analyse the effects of ergonomics on workplace safety, productivity, and
employee well-being, using relevant examples from the article to support your discussion.
(6) .................................................................................................................................... 4
1.2 Based on the findings of the article, discuss how management can implement
effective ergonomic strategies to enhance employee well-being, prevent injuries, and
build a resilient and productive workforce. (5) ................................................................. 6
QUESTION 2 [13 marks] ................................................................................................. 8
2.1 Analyse the impact of workplace bullying on Robert’s psychological well-being (4
marks) and his job performance (4 marks). (8) ............................................................... 8
2.2 You are Mr. Smith, the HR Manager. Prepare a response to Mr. Robert Dlamini’s
memo regarding workplace bullying using proper memo format. In your response,
propose a set of strategies you will implement to reduce workplace bullying and reassure
Robert that a safe and supportive work environment will be maintained. (5) ................ 11
QUESTION 3 [16 marks] ............................................................................................... 14
3.1 Differentiate between the concepts of hazard, risk, and accident, and illustrate your
answer with examples from the scenario to show how each manifest at Sparkle and Shine
Laundry. (6) ................................................................................................................... 14
3.2 Identify (1 mark) and explain (1 mark) the relevant South African legislation that
Sparkle and Shine Laundry may have contravened in managing workplace risks. Using
examples from the scenario, briefly discuss areas of non-compliance with this legislation
at Sparkle and Shine Laundry (3 marks). (5) ................................................................. 17
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, THE BMZ ACADEMY
3.3 Discuss the strategies that management at Sparkle and Shine Laundry should
implement to comply with the legislation, enhance employee health and safety and
minimise the risk of workplace accidents as outlined in the scenario. (5) ...................... 19
QUESTION 4 Reflect on your current workload (this may include work, studies, or
personal responsibilities) and the stress it brings. Briefly explain the strategies you use to
effectively manage this stress. In your answer, also include how you adjust your work or
study habits or your daily environment to better manage stress and maintain productivity.
(5) .................................................................................................................................. 22
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