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TEST BANK/SOLUTION MANUAL FOR ANALYTICS,
DATA SCIENCE, & ARTIFICIAL INTELLIGENCE:
SYSTEMS FOR DECISION SUPPORT 11 EDITION ISBN
9780135172940, BY RAMESH SHARDA, DURSUN
DELEN AND EFRAIM TURBAN. ALL14 CHAPTERS
LATEST UPDATE 2025/2026 A+
Test bank Page 1
,[Type text] [Type text] [Type text]
TABLE OF CONTENTS
PART I: INTRODUCTION TO ANALYTICS AND AI
1. An Overview Of Business Analytics, Decision Support
Systems, Business Intelligence, Data Science, And Artificial
Intelligence
2. Artificial Intelligence: Concepts, Drivers, Major Technologies,
And Business Applications
3. Nature Of Data, Statistical Modeling, And Visualization
PART II: PREDICTIVE ANALYTICS AND MACHINE
LEARNING
4. Data Mining Process, Methods, And Applications
5. Machine Learning Techniques For Predictive Analytics
6. Deep Learning And Cognitive Computing
7. Text Mining, Sentiment Analysis, And Social Analytics
PART III: PRESCRIPTIVE ANALYTICS AND BIG DATA
8. Prescriptive Analytics With Optimization And Simulation
9. Big Data, Location Analytics, And Cloud Computing
PART IV: ROBOTICS, SOCIAL NETWORKS, AI, AND IOT
10. Robotics: Industrial And Consumer Applications
11. Group Decision Making, Collaborative Systems, And Ai
Support
12. Knowledge Systems: Expert Systems, Recommenders,
Chatbots, Virtual Personal Assistants, And Robo Advisors
13. The Internet Of Things As A Platform For Intelligent
Applications
PART V: CAVEATS OF ANALYTICS AND AI
14. Implementation Issues: From Ethics And Privacy To
Organizational And Societal Impacts
Test bank Page 2
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1) In The Opening Case KONE Has Minimized Downtime And Shortened The Repair Time.
CORRECT ANS: TRUE
Diff: 2 Page Ref: 4
2) Intelligent Technologies Are Limited To Small-Scale Projects When They Include AI Combined
With Iot.
CORRECT ANS: FALSE
Diff: 2 Page Ref: 5
3) Decision Making Is One Of The Most Important Activities In Organizations Of All Kind – Probably
The Most Important One.
CORRECT ANS: TRUE
Diff: 1 Page Ref: 5
4) Managers Historically Considered Decision Making Purely A Science.
CORRECT ANS: FALSE
Diff: 1 Page Ref: 6
5) With More Data And Analysis Technologies, More Alternatives Can Be Evaluated, Forecasts Can
BeImproved, Risk Analysis Can Be Performed Quickly, And The Views Of Experts Can Be Collected
Quickly And At A Reduced Cost.
CORRECT ANS: TRUE
Diff: 2 Page Ref: 8
Test bank Page 3
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6) It Is Generally Best To Rely On A Trial-And-Error Approach To
Management.CORRECT ANS: FALSE
Diff: 2 Page Ref: 7
7) A Major Characteristic Of Computerized Decision Support And Many BI Tools (Notably Those Of
Business Analytics) Is The Inclusion Of At Least One Model.
CORRECT ANS: TRUE
Diff: 2 Page Ref: 13
8) The Definition Of Implementation Is Straightforward Because Implementation Is A Simple, Direct
Process With Defined Boundaries.
CORRECT ANS: FALSE
Diff: 2 Page Ref: 13
9) Structured Problems Are Encountered In Only Unique Situations.
CORRECT ANS: FALSE
Diff: 3 Page Ref: 16
10) Unstructured Problems Can Be Fully Supported By Standard Computerized Quantitative
Methods.
Test bank Page 4
TEST BANK/SOLUTION MANUAL FOR ANALYTICS,
DATA SCIENCE, & ARTIFICIAL INTELLIGENCE:
SYSTEMS FOR DECISION SUPPORT 11 EDITION ISBN
9780135172940, BY RAMESH SHARDA, DURSUN
DELEN AND EFRAIM TURBAN. ALL14 CHAPTERS
LATEST UPDATE 2025/2026 A+
Test bank Page 1
,[Type text] [Type text] [Type text]
TABLE OF CONTENTS
PART I: INTRODUCTION TO ANALYTICS AND AI
1. An Overview Of Business Analytics, Decision Support
Systems, Business Intelligence, Data Science, And Artificial
Intelligence
2. Artificial Intelligence: Concepts, Drivers, Major Technologies,
And Business Applications
3. Nature Of Data, Statistical Modeling, And Visualization
PART II: PREDICTIVE ANALYTICS AND MACHINE
LEARNING
4. Data Mining Process, Methods, And Applications
5. Machine Learning Techniques For Predictive Analytics
6. Deep Learning And Cognitive Computing
7. Text Mining, Sentiment Analysis, And Social Analytics
PART III: PRESCRIPTIVE ANALYTICS AND BIG DATA
8. Prescriptive Analytics With Optimization And Simulation
9. Big Data, Location Analytics, And Cloud Computing
PART IV: ROBOTICS, SOCIAL NETWORKS, AI, AND IOT
10. Robotics: Industrial And Consumer Applications
11. Group Decision Making, Collaborative Systems, And Ai
Support
12. Knowledge Systems: Expert Systems, Recommenders,
Chatbots, Virtual Personal Assistants, And Robo Advisors
13. The Internet Of Things As A Platform For Intelligent
Applications
PART V: CAVEATS OF ANALYTICS AND AI
14. Implementation Issues: From Ethics And Privacy To
Organizational And Societal Impacts
Test bank Page 2
,[Type text] [Type text] [Type text]
1) In The Opening Case KONE Has Minimized Downtime And Shortened The Repair Time.
CORRECT ANS: TRUE
Diff: 2 Page Ref: 4
2) Intelligent Technologies Are Limited To Small-Scale Projects When They Include AI Combined
With Iot.
CORRECT ANS: FALSE
Diff: 2 Page Ref: 5
3) Decision Making Is One Of The Most Important Activities In Organizations Of All Kind – Probably
The Most Important One.
CORRECT ANS: TRUE
Diff: 1 Page Ref: 5
4) Managers Historically Considered Decision Making Purely A Science.
CORRECT ANS: FALSE
Diff: 1 Page Ref: 6
5) With More Data And Analysis Technologies, More Alternatives Can Be Evaluated, Forecasts Can
BeImproved, Risk Analysis Can Be Performed Quickly, And The Views Of Experts Can Be Collected
Quickly And At A Reduced Cost.
CORRECT ANS: TRUE
Diff: 2 Page Ref: 8
Test bank Page 3
, [Type text] [Type text] [Type text]
6) It Is Generally Best To Rely On A Trial-And-Error Approach To
Management.CORRECT ANS: FALSE
Diff: 2 Page Ref: 7
7) A Major Characteristic Of Computerized Decision Support And Many BI Tools (Notably Those Of
Business Analytics) Is The Inclusion Of At Least One Model.
CORRECT ANS: TRUE
Diff: 2 Page Ref: 13
8) The Definition Of Implementation Is Straightforward Because Implementation Is A Simple, Direct
Process With Defined Boundaries.
CORRECT ANS: FALSE
Diff: 2 Page Ref: 13
9) Structured Problems Are Encountered In Only Unique Situations.
CORRECT ANS: FALSE
Diff: 3 Page Ref: 16
10) Unstructured Problems Can Be Fully Supported By Standard Computerized Quantitative
Methods.
Test bank Page 4
