SERVICENOW CSA SET 2 Exam 2026
Questions and Answers 100% Pass
Guaranteed
On a Business Rule, the When setting determines at what point the rule executes.
What are the options for specifying that timing?
A. Before, After, Async, Display
B. Prior to, Synchronous, on Update
C. Insert, Update, Delete, Query
D. Before, Synchronous, Scheduled Job, View - Correct answer-A. Before, After,
Async, Display
152. What are different types of Data Sources, which may be imported into
ServiceNow? (Choose four.)
A. Local Sources (i.e. XML, CSV, Excel)
B. Implementation Spoke
C. DataHub
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,D. JDBC Connection
E. Network Server
F. LDAP Connection - Correct answer-A. Local Sources (i.e. XML, CSV, Excel)
D. JDBC Connection
E. Network Server
F. LDAP Connection
What are the components that make up a filter condition? (Choose three.)
A. Operator
B. Match Criteria
C. Value
D. Column
E. Field - Correct answer-A. Operator
C. Value
E. Field
When impersonating a user for testing purposes, what is the best way to return the
instance, logged in with your user account?
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,A. Turn your computer off and on again
B. Clear browser cache
C. End Impersonation
D. Log out and back in - Correct answer-C. End Impersonation
What controls the publishing and retiring process for knowledge articles?
A. Approval Policies
B. Approval Definitions
C. Workflow Designer
D. Workflows
E. State Lifecycle - Correct answer-D. Workflows
What type of query allows you to filter list data using normal words, instead of the
condition builder?
A. Natural Language Query
B. Alexa Query
C. Machine Learning Query
D. Predictive Intelligence Query
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, E. Auto-suggest Query - Correct answer-A. Natural Language Query
Tables may have a One to Many relationships. From the Service Catalog, what are
examples of tables having a one to many relationships? (Choose three.)
A. One Approval can have many Requests
B. One Request can have many Requested Items Most Voted
C. One Requested Item can have many Approvals Most Voted
D. One Requested Item can have many Catalog Tasks Most Voted
E. One Cart can have many Requests
Hide Answer - Correct answer-B. One Request can have many Requested Items
Most Voted
C. One Requested Item can have many Approvals Most Voted
D. One Requested Item can have many Catalog Tasks Most Voted
On a filter condition, which component is always a choice list?
A. Operator
B. Filter Criteria
C. Operation
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Questions and Answers 100% Pass
Guaranteed
On a Business Rule, the When setting determines at what point the rule executes.
What are the options for specifying that timing?
A. Before, After, Async, Display
B. Prior to, Synchronous, on Update
C. Insert, Update, Delete, Query
D. Before, Synchronous, Scheduled Job, View - Correct answer-A. Before, After,
Async, Display
152. What are different types of Data Sources, which may be imported into
ServiceNow? (Choose four.)
A. Local Sources (i.e. XML, CSV, Excel)
B. Implementation Spoke
C. DataHub
©COPYRIGHT 2025, ALL RIGHTS RESERVE 1
,D. JDBC Connection
E. Network Server
F. LDAP Connection - Correct answer-A. Local Sources (i.e. XML, CSV, Excel)
D. JDBC Connection
E. Network Server
F. LDAP Connection
What are the components that make up a filter condition? (Choose three.)
A. Operator
B. Match Criteria
C. Value
D. Column
E. Field - Correct answer-A. Operator
C. Value
E. Field
When impersonating a user for testing purposes, what is the best way to return the
instance, logged in with your user account?
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,A. Turn your computer off and on again
B. Clear browser cache
C. End Impersonation
D. Log out and back in - Correct answer-C. End Impersonation
What controls the publishing and retiring process for knowledge articles?
A. Approval Policies
B. Approval Definitions
C. Workflow Designer
D. Workflows
E. State Lifecycle - Correct answer-D. Workflows
What type of query allows you to filter list data using normal words, instead of the
condition builder?
A. Natural Language Query
B. Alexa Query
C. Machine Learning Query
D. Predictive Intelligence Query
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, E. Auto-suggest Query - Correct answer-A. Natural Language Query
Tables may have a One to Many relationships. From the Service Catalog, what are
examples of tables having a one to many relationships? (Choose three.)
A. One Approval can have many Requests
B. One Request can have many Requested Items Most Voted
C. One Requested Item can have many Approvals Most Voted
D. One Requested Item can have many Catalog Tasks Most Voted
E. One Cart can have many Requests
Hide Answer - Correct answer-B. One Request can have many Requested Items
Most Voted
C. One Requested Item can have many Approvals Most Voted
D. One Requested Item can have many Catalog Tasks Most Voted
On a filter condition, which component is always a choice list?
A. Operator
B. Filter Criteria
C. Operation
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