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The Test Bank for Essentials of Business Communication, 10th Edition by Mary Ellen Guffey and Dana Loewy (ISBN 978-1285858913) delivers a fully verified, chapter-by-chapter compilation of instructor-ready assessment tools meticulously aligned with the official publisher’s structure. Its content covers Unit 1 Workplace Communication Today featuring Chapter 1 Communicating in the Digital-Age Workplace; Unit 2 The Business Writing Process in the Digital Age with Chapter 2 Planning Business Messages, Chapter 3 Organizing and Drafting Business Messages, and Chapter 4 Revising Business Messages; Unit 3 Workplace Messages including Chapter 5 Short Workplace Messages and Digital Media, Chapter 6 Positive Messages, Chapter 7 Negative Messages, and Chapter 8 Persuasive and Sales Messages; Unit 4 Business Reports with Chapter 9 Informal Reports and Chapter 10 Proposals and Formal Reports; Unit 5 Professionalism, Teamwork, Meetings, and Speaking Skills comprising Chapter 11 Professionalism at Work: Business Etiquette, Ethics, Teamwork, and Meetings and Chapter 12 Business Presentations; and Unit 6 Employment Communication covering Chapter 13 The Job Search and Résumés in the Digital Age and Chapter 14 Interviewing and Following Up, followed by comprehensive appendices including A Document Formats, B Proofreading and Correction Symbols, C Citation and Documentation Formats, plus a Grammar/Mechanics Handbook and Key to Grammar/Mechanics Checkups
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