PU E
SHI
NG Y L E NC
OU TO THE GATE OF EXC EL
Education is the most powerful weapon which you can use to change the world
,WARNING: PLEASE NOTE THAT PLAGIARISM IS A SERIOUS ACADEMIC
OFFENSE, therefore students must use this document ONLY as a guideline. Hence
students have regenerated their own (personalized) solutions paying particular
attention to module contents as prescribed by module facilitators, lecturers and
supervisors. This document’s purpose is to compact all sources of information that
might be relevant to students’ assignments, hence additional knowledge on the
provided information is not restricted by the authors. However, submitting this
document as one’s final work is considered unethical, and students should be
penalized. If this document is plagiarized by the users and fails, EXCELGATE should
not be rendered accountable since the contents in this document only give learners a
kick-start on what is expected of them from their areas of specialty.
CAUTION: STUDENTS ARE NOT MANDATED TO USE EVERY DETAIL IN THIS
DOCUMENT IN WRITING THEIR ASSIGNMENTS
Education is the most powerful weapon which you can use to change the world
, 9/3/25, 11:45 AM Assessment 2: Attempt review
HRM3706-25-S2 Welcome Message Assessment 2
QUIZ
Started on Wednesday, 3 September 2025, 10:33 AM
State Finished
Completed on Wednesday, 3 September 2025, 11:37 AM
Time taken 1 hour 4 mins
Marks 28.00/30.00
Grade 93.33 out of 100.00
Question 1
Complete
Mark 1.00 out of 1.00
Read the following scenario and answer the question that follows.
The South African economy has been performing badly in the past 24 months, making business difficult for many enterprises
in the country. Mantwa is a salesperson at the Newcastle branch of the CarsKoloi Dealership. Due to the economic
conditions, Mantwa was unable to meet her monthly sales targets as stated in her performance agreement, which is to sell
12 cars per month. As a result, she has received low performance rating scores in the past two performance management
cycles. Mantwa feels that it is unfair for her manager to give her low performance scores because the economic conditions,
which resulted in her not being able to make sales, are outside of his control. What frustrates her is that, before these
adverse economic conditions, she had sold cars well beyond her set target. Management at this organisation always
commended her high level of education and her extensive experience in the car dealership industry. Her main worry about the
low performance scores is that her peers in other sections in the organisation are being rated high and all receive rewards.
The reward policy of CarsKoloi Dealership expressly states that each salesperson who exceeds their monthly target (selling
12 cars per month) will receive a one-time additional 5% reward of the excess sales they have made. After several failed
attempts to talk with her line manager about her unhappiness, Mantwa is no longer enjoying working at CarsKoloi Dealership.
She is often absent and is considering quitting her job.
Identify the performance measuring approach that is used to measure the salespeople's performance in the scenario.
Select one:
A. Behaviour approach
B. Results approach
C. Comparative approach
D. Trait approach.
https://mymodules.dtls.unisa.ac.za/mod/quiz/review.php?attempt=29331892&cmid=1089131#question-29618275-27 1/18
SHI
NG Y L E NC
OU TO THE GATE OF EXC EL
Education is the most powerful weapon which you can use to change the world
,WARNING: PLEASE NOTE THAT PLAGIARISM IS A SERIOUS ACADEMIC
OFFENSE, therefore students must use this document ONLY as a guideline. Hence
students have regenerated their own (personalized) solutions paying particular
attention to module contents as prescribed by module facilitators, lecturers and
supervisors. This document’s purpose is to compact all sources of information that
might be relevant to students’ assignments, hence additional knowledge on the
provided information is not restricted by the authors. However, submitting this
document as one’s final work is considered unethical, and students should be
penalized. If this document is plagiarized by the users and fails, EXCELGATE should
not be rendered accountable since the contents in this document only give learners a
kick-start on what is expected of them from their areas of specialty.
CAUTION: STUDENTS ARE NOT MANDATED TO USE EVERY DETAIL IN THIS
DOCUMENT IN WRITING THEIR ASSIGNMENTS
Education is the most powerful weapon which you can use to change the world
, 9/3/25, 11:45 AM Assessment 2: Attempt review
HRM3706-25-S2 Welcome Message Assessment 2
QUIZ
Started on Wednesday, 3 September 2025, 10:33 AM
State Finished
Completed on Wednesday, 3 September 2025, 11:37 AM
Time taken 1 hour 4 mins
Marks 28.00/30.00
Grade 93.33 out of 100.00
Question 1
Complete
Mark 1.00 out of 1.00
Read the following scenario and answer the question that follows.
The South African economy has been performing badly in the past 24 months, making business difficult for many enterprises
in the country. Mantwa is a salesperson at the Newcastle branch of the CarsKoloi Dealership. Due to the economic
conditions, Mantwa was unable to meet her monthly sales targets as stated in her performance agreement, which is to sell
12 cars per month. As a result, she has received low performance rating scores in the past two performance management
cycles. Mantwa feels that it is unfair for her manager to give her low performance scores because the economic conditions,
which resulted in her not being able to make sales, are outside of his control. What frustrates her is that, before these
adverse economic conditions, she had sold cars well beyond her set target. Management at this organisation always
commended her high level of education and her extensive experience in the car dealership industry. Her main worry about the
low performance scores is that her peers in other sections in the organisation are being rated high and all receive rewards.
The reward policy of CarsKoloi Dealership expressly states that each salesperson who exceeds their monthly target (selling
12 cars per month) will receive a one-time additional 5% reward of the excess sales they have made. After several failed
attempts to talk with her line manager about her unhappiness, Mantwa is no longer enjoying working at CarsKoloi Dealership.
She is often absent and is considering quitting her job.
Identify the performance measuring approach that is used to measure the salespeople's performance in the scenario.
Select one:
A. Behaviour approach
B. Results approach
C. Comparative approach
D. Trait approach.
https://mymodules.dtls.unisa.ac.za/mod/quiz/review.php?attempt=29331892&cmid=1089131#question-29618275-27 1/18
