WGU C215 OPERATIONS MANAGEMENT
OBJECTIVE ASSESSMENT 2025-2026 LATEST EXAM
WITH 200 ACTUAL EXAM QUESTIONS AND
CORRECT ANSWERS GRADED A+ / WGU C215 OA
LATEST EXAM 2025
✅ Key Features:
200 Actual Exam Questions with Correct Answers
Verified and updated for 2025-2026
Covers key concepts in operations management: process analysis, capacity planning,
supply chain management, forecasting, inventory, quality control, and lean systems
Designed to match the official WGU C215 OA exam format
Supports first-attempt pass confidence with well-structured Q&A
📘 Best For:
WGU students preparing for the C215 Operations Management Objective
Assessment
Learners seeking to master core operations management principles
Individuals aiming for higher efficiency in supply chain, production, and business
operations
Which of the following descriptions are applicable to the role that information systems play
in total quality management across the organization? Choose three answers - CORRECT
ANSWER-They provide the organization with accurate information, can promptly implement
technological changes, flexible
Caldwell Company has decided to improve the quality of their product. Based on a customer
survey they learned that the customers value friendliness of the employees and
responsiveness to their needs as the most important characteristics of the product. Caldwell
Company is probably an example of what type of an organization? - CORRECT ANSWER-
service
Burns Industries had to recall 1,200 product units from their warehouse because of a
problem in the production process and the high possibility of defects. What type of quality
control costs is Burns incurring? - CORRECT ANSWER-internal failure costs
, Globex company has applied for the Malcolm Baldrige National Quality Award (MBNQA).
The Baldrige examiners want to know how the company orders products from its suppliers.
They are asking the following questions: What departments are involved? How do they
interact? How is product quality controlled? What MBNQA category is being evaluated by
the examiners? - CORRECT ANSWER-process management
Which group of keywords or phrases describes the critical role that marketing plays in the
total quality management (TQM) process? - CORRECT ANSWER-Enhance competition;
understand consumer preferences; maintain communication with operations
What are two important aspects of Six Sigma? - CORRECT ANSWER-technical tools and
people involvement
Fang and Bone is implementing Six Sigma to improve the quality of customer service.
Information about current processes was already collected and Fang and Bone are trying to
recognize the main causes of the customer service problem. What step of the DMAIC plan is
the company currently at? - CORRECT ANSWER-analyze
Burns Industries wants to know information about the diameter of tires they produce. A
sample of 100 tires was taken and the diameters were measured. Based on the sample the
average diameter and the range were calculated. Which category of statistical process
control was used by Burns Industries? - CORRECT ANSWER-descriptive statistics
Which two types of operations include repetitive processes? - CORRECT ANSWER-
Continuous Process and Line Process
Which of the following is a characteristic of repetitive operations? - CORRECT ANSWER-
Capital-intensive operation
.Which capacity planning measurement tells the maximum output rate that can be achieved
by a facility under ideal conditions? - CORRECT ANSWER-Design capacity
A company is conducting a location analysis. Which two capacity measurement concepts
should the company consider? - CORRECT ANSWER-Proximity to sources of supply and Site
consideration
OBJECTIVE ASSESSMENT 2025-2026 LATEST EXAM
WITH 200 ACTUAL EXAM QUESTIONS AND
CORRECT ANSWERS GRADED A+ / WGU C215 OA
LATEST EXAM 2025
✅ Key Features:
200 Actual Exam Questions with Correct Answers
Verified and updated for 2025-2026
Covers key concepts in operations management: process analysis, capacity planning,
supply chain management, forecasting, inventory, quality control, and lean systems
Designed to match the official WGU C215 OA exam format
Supports first-attempt pass confidence with well-structured Q&A
📘 Best For:
WGU students preparing for the C215 Operations Management Objective
Assessment
Learners seeking to master core operations management principles
Individuals aiming for higher efficiency in supply chain, production, and business
operations
Which of the following descriptions are applicable to the role that information systems play
in total quality management across the organization? Choose three answers - CORRECT
ANSWER-They provide the organization with accurate information, can promptly implement
technological changes, flexible
Caldwell Company has decided to improve the quality of their product. Based on a customer
survey they learned that the customers value friendliness of the employees and
responsiveness to their needs as the most important characteristics of the product. Caldwell
Company is probably an example of what type of an organization? - CORRECT ANSWER-
service
Burns Industries had to recall 1,200 product units from their warehouse because of a
problem in the production process and the high possibility of defects. What type of quality
control costs is Burns incurring? - CORRECT ANSWER-internal failure costs
, Globex company has applied for the Malcolm Baldrige National Quality Award (MBNQA).
The Baldrige examiners want to know how the company orders products from its suppliers.
They are asking the following questions: What departments are involved? How do they
interact? How is product quality controlled? What MBNQA category is being evaluated by
the examiners? - CORRECT ANSWER-process management
Which group of keywords or phrases describes the critical role that marketing plays in the
total quality management (TQM) process? - CORRECT ANSWER-Enhance competition;
understand consumer preferences; maintain communication with operations
What are two important aspects of Six Sigma? - CORRECT ANSWER-technical tools and
people involvement
Fang and Bone is implementing Six Sigma to improve the quality of customer service.
Information about current processes was already collected and Fang and Bone are trying to
recognize the main causes of the customer service problem. What step of the DMAIC plan is
the company currently at? - CORRECT ANSWER-analyze
Burns Industries wants to know information about the diameter of tires they produce. A
sample of 100 tires was taken and the diameters were measured. Based on the sample the
average diameter and the range were calculated. Which category of statistical process
control was used by Burns Industries? - CORRECT ANSWER-descriptive statistics
Which two types of operations include repetitive processes? - CORRECT ANSWER-
Continuous Process and Line Process
Which of the following is a characteristic of repetitive operations? - CORRECT ANSWER-
Capital-intensive operation
.Which capacity planning measurement tells the maximum output rate that can be achieved
by a facility under ideal conditions? - CORRECT ANSWER-Design capacity
A company is conducting a location analysis. Which two capacity measurement concepts
should the company consider? - CORRECT ANSWER-Proximity to sources of supply and Site
consideration
