PGA PGM 3.0 - LEVEL 3 PRACTICE
QUESTIONS - FOOD AND BEVERAGE
CONTROL
, What would be the financial goal for the budget at a semi-private golf-facility? -
ANSWERSBreak even, if possible, profit
What is the primary consequential benefit of having well-run and successful food and
beverage operation? - ANSWERSCustomers will spend their money at the facility
According to the course manual, what can often distinguish a profitable facility? -
ANSWERSThe more money spent, the more profitable
What department can often provide substantial revenue? - ANSWERSFood and
beverage revenue
For which type of private facility is profitability the primary operational goal? -
ANSWERSPrivately managed facility
At which type of private facility is the profitability of the food an beverage operation
important? - ANSWERSPrivately managed facility
For which type of private facility is service the primary operational goal? -
ANSWERSMember-equity facility
Which type of golf facility might only offer counter and carry out service to maximize
profit? - ANSWERSPublic golf facility
What is the easiest food and beverage service to offer at a facility? - ANSWERSOn-
course concessions
What is the least expensive type of food and beverage service that a facility can offer? -
ANSWERSOn-course concessions
Describe the type of service offered by on-course concessions? -
ANSWERSPremade/packaged food items, carts or counter stationed around the course
What must be identified before the facility's level of food and beverage service can be
determined? - ANSWERSOperational goals of the facility
The staffing levels required to meet customers' expectations are the highest in which
type of service? - ANSWERSFormal dining
Two local restaurants get exactly the same food item from the purveyor but produce two
different entrees featuring this item. What term describes this distinction? -
ANSWERSDifferentiated product
QUESTIONS - FOOD AND BEVERAGE
CONTROL
, What would be the financial goal for the budget at a semi-private golf-facility? -
ANSWERSBreak even, if possible, profit
What is the primary consequential benefit of having well-run and successful food and
beverage operation? - ANSWERSCustomers will spend their money at the facility
According to the course manual, what can often distinguish a profitable facility? -
ANSWERSThe more money spent, the more profitable
What department can often provide substantial revenue? - ANSWERSFood and
beverage revenue
For which type of private facility is profitability the primary operational goal? -
ANSWERSPrivately managed facility
At which type of private facility is the profitability of the food an beverage operation
important? - ANSWERSPrivately managed facility
For which type of private facility is service the primary operational goal? -
ANSWERSMember-equity facility
Which type of golf facility might only offer counter and carry out service to maximize
profit? - ANSWERSPublic golf facility
What is the easiest food and beverage service to offer at a facility? - ANSWERSOn-
course concessions
What is the least expensive type of food and beverage service that a facility can offer? -
ANSWERSOn-course concessions
Describe the type of service offered by on-course concessions? -
ANSWERSPremade/packaged food items, carts or counter stationed around the course
What must be identified before the facility's level of food and beverage service can be
determined? - ANSWERSOperational goals of the facility
The staffing levels required to meet customers' expectations are the highest in which
type of service? - ANSWERSFormal dining
Two local restaurants get exactly the same food item from the purveyor but produce two
different entrees featuring this item. What term describes this distinction? -
ANSWERSDifferentiated product
