WGU D545: Healthcare Administration
Evolution, Systems, and Leadership
Complete Guide (Latest 2025/2026
Update) 348 Actual Exam Questions
and Certified Answers | 100% Correct |
A Grade
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health care -
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an act or deed between the healthcare provider and the patient to maintain or improve the patient's
healthcare status
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biomedical model -
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a theoretical framework in healthcare that views illness and disease as primarily resulting from biological
factors
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holistic health -
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an approach to wellness that simultaneously addresses the physical, mental, emotional, social, and
spiritual components of health
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holistic medicine -
, Answer☑️
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the practice of healthcare professionals using a diverse range of disciplines, religious philosophies, and
cultural practices to heal individuals, communities, and the environment
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functional organizational structure -
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The organization is split into departments based on the employees' expertise, such as the manager or
chief executive officer, commercial and marketing, finance, accounting, managerial, facilities, etc.
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functional organizational structure advantages -
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-Enhanced coordination & control
-Centralized decision-making
-Enhanced organizational-level perspective
-More efficient use of managerial & technical talent
-Facilitated career paths in specialized areas
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functional organizational structure disadvantages -
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Specialization can lead to departments operating in silos
Potential for decreased communication
Narrow business perspectives
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multi-divisional organizational structure -
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, The chief corporation comprises several smaller business units or divisions based on geographic
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locations, products, or services so that the daily processes or functions occur at the unit or divisional
level, allowing the separate units or divisions to operate independently
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multi-divisional organizational structure advantages -
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Ability to hold corporate executives accountable for the results of local operations that are within their
control
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multi-divisional organizational structure disadvantages -
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Duplication of functions, such as products and services across divisions, which threatens the quality and
costs of healthcare
Increased operational costs due to the inability to achieve economies of scale
Leads to a lack of standardization and inefficiencies
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Matrix organizational structure -
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comprises the functional structure and a temporary project structure, which requires using two
managers simultaneously
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Matrix organizational structure advantages -
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Clearly defined project objectives
Seamless integration of project and functional objectives
Efficient use of limited human resources
Fluid streaming of information throughout the project
, Prompt diffusion of team members back into the functional organization upon project completion
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without organizational disruption
Ability of functional management to handle conflicts arising at the project level
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Matrix organizational structure disadvantages -
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Increases the complexity of the organization
Problems derived from having employees answer to too many bosses and having conflicting managerial
directives
Difficulty in establishing priorities for functional and project management
Delay in management reactions
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accountable care organization (ACO) -
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a network of doctors, hospitals, and other healthcare providers that voluntarily come together to
provide coordinated, high-quality care to their patients
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managed care organization (MCO) -
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a type of healthcare delivery system that aims to manage the cost, quality, and accessibility of healthcare
services; MCOs are commonly associated with HMOs, PPOs, and POS plans
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delivery -
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the provision of healthcare services by various providers in exchange for payment for services rendered
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