WGU C215 OPERATIONS MANAGEMENT
OBJECTIVE ASSESSMENT 2025 LATEST EXAM WITH
80 ACTUAL EXAM QUESTIONS AND CORRECT
ANSWERS GRADED A+ / WGU C215 OA LATEST
EXAM 2025
Which definition is used for quality evaluates how well a product performs its intended function?
-Statistical Quality Control Charts
-Fitness quality for use
-Product design quality
-14 points for quality improvement - CORRECT ANSWER-Fitness for use
Which total quality management (TQM) process was developed to stress management's
responsibility for quality?
-Statistical Quality Control Charts
-Fitness quality for use
-Product design quality
-14 points for quality improvement - CORRECT ANSWER-14 points for quality improvement
What would be an organizations next step after it has revised or implemented new operations?
-Follow up to make sure the new operation resolves quality
-Reverse the order of the operation to determine that all workers know how to complete the
operation
-Revise the order of the operation before putting it into service to ensure the order of the operation
-Conduct a final analysis of the existing operation one more time - CORRECT ANSWER-follow up to
make sure the new operation resolves quality problems
Why is it beneficial for an organization to designate employees to communicate alternative ways
to complete a job in a methods analysis?
-They know how an operation has always been done with no need to change
-They may have suggestions for improving the operation
,-They may resist training on new machines
-They are experts in their field - CORRECT ANSWER-they may have suggestions for improving the
operation
Which factor determines how long it takes a qualified operator to perform a duty of the job
requirements under the assumption that the operator is working at a sustainable pace with the
proper tools for the process?
-Standard Time
-Observed time
-Normal Time
-Performance time - CORRECT ANSWER-standard time
Which design work system minimizes repetitiveness in tasks be assigning employees the role of
planning and scheduling?
-Job Rating
-Job enrichment
-Job rotation
-Job entitlement - CORRECT ANSWER-job enrichment
Which work system acknowledges the benefits of employee proficiency?
-lower operating cost
-Enhanced employee relations
-Labor specialization
-Employee longevity - CORRECT ANSWER-labor specialization
Which term means to schedule a job that starts immediately, regardless of the due date?
-Finite loading
-Backward scheduling
-Forward scheduling
-Infinite loading - CORRECT ANSWER-forward scheduling
What is the third basic element in the just in time (JIT) system if the first element is the total
quality management (TQM) and the second is JIT manufacturing?
, -Respect for people
-Simply organized inventory
-Quality circles
-Capacity utilization - CORRECT ANSWER-respect for people
How do just in time (JIT) and lean systems add value?
-By increasing simplicity
-By improving lighting
-By enhancing responsibility
-By reducing waste - CORRECT ANSWER-by reducing waste
Which concept takes a total system approach to creating an efficient operation and combines
concepts such as just in time (JIT), total quality management (TQM), and continuous
improvement?
-ISO 9001 Standards
-ERP
-CRM
-Lean Systems - CORRECT ANSWER-enterprise resource planning (ERP)
Why is kanban significant to the "pull" system?
-It specifies the exact quantity of a product that needs to be produced.
-It is a process that is only for support of maintenance
-It requires that all work items are sized the same
-It is a process that highlights the highest performance organization - CORRECT ANSWER-It specifies
the exact quantity of a product that needs to be produced
What are two product system differences between the push and pull processes?
-Push lowers cost due to overproduction
-Pull initiates quality control
-Pull eliminates excessive inventory
-Push moves the product in anticipation for demand
-Push enhances employee relations
OBJECTIVE ASSESSMENT 2025 LATEST EXAM WITH
80 ACTUAL EXAM QUESTIONS AND CORRECT
ANSWERS GRADED A+ / WGU C215 OA LATEST
EXAM 2025
Which definition is used for quality evaluates how well a product performs its intended function?
-Statistical Quality Control Charts
-Fitness quality for use
-Product design quality
-14 points for quality improvement - CORRECT ANSWER-Fitness for use
Which total quality management (TQM) process was developed to stress management's
responsibility for quality?
-Statistical Quality Control Charts
-Fitness quality for use
-Product design quality
-14 points for quality improvement - CORRECT ANSWER-14 points for quality improvement
What would be an organizations next step after it has revised or implemented new operations?
-Follow up to make sure the new operation resolves quality
-Reverse the order of the operation to determine that all workers know how to complete the
operation
-Revise the order of the operation before putting it into service to ensure the order of the operation
-Conduct a final analysis of the existing operation one more time - CORRECT ANSWER-follow up to
make sure the new operation resolves quality problems
Why is it beneficial for an organization to designate employees to communicate alternative ways
to complete a job in a methods analysis?
-They know how an operation has always been done with no need to change
-They may have suggestions for improving the operation
,-They may resist training on new machines
-They are experts in their field - CORRECT ANSWER-they may have suggestions for improving the
operation
Which factor determines how long it takes a qualified operator to perform a duty of the job
requirements under the assumption that the operator is working at a sustainable pace with the
proper tools for the process?
-Standard Time
-Observed time
-Normal Time
-Performance time - CORRECT ANSWER-standard time
Which design work system minimizes repetitiveness in tasks be assigning employees the role of
planning and scheduling?
-Job Rating
-Job enrichment
-Job rotation
-Job entitlement - CORRECT ANSWER-job enrichment
Which work system acknowledges the benefits of employee proficiency?
-lower operating cost
-Enhanced employee relations
-Labor specialization
-Employee longevity - CORRECT ANSWER-labor specialization
Which term means to schedule a job that starts immediately, regardless of the due date?
-Finite loading
-Backward scheduling
-Forward scheduling
-Infinite loading - CORRECT ANSWER-forward scheduling
What is the third basic element in the just in time (JIT) system if the first element is the total
quality management (TQM) and the second is JIT manufacturing?
, -Respect for people
-Simply organized inventory
-Quality circles
-Capacity utilization - CORRECT ANSWER-respect for people
How do just in time (JIT) and lean systems add value?
-By increasing simplicity
-By improving lighting
-By enhancing responsibility
-By reducing waste - CORRECT ANSWER-by reducing waste
Which concept takes a total system approach to creating an efficient operation and combines
concepts such as just in time (JIT), total quality management (TQM), and continuous
improvement?
-ISO 9001 Standards
-ERP
-CRM
-Lean Systems - CORRECT ANSWER-enterprise resource planning (ERP)
Why is kanban significant to the "pull" system?
-It specifies the exact quantity of a product that needs to be produced.
-It is a process that is only for support of maintenance
-It requires that all work items are sized the same
-It is a process that highlights the highest performance organization - CORRECT ANSWER-It specifies
the exact quantity of a product that needs to be produced
What are two product system differences between the push and pull processes?
-Push lowers cost due to overproduction
-Pull initiates quality control
-Pull eliminates excessive inventory
-Push moves the product in anticipation for demand
-Push enhances employee relations
