MGT 330 FINAL EXAM |2025-2026 LATEST UPDATED | ACTUAL EXAM
QUESTIONS WITH SOLUTIONS | 100% RATED CORRECT | 100%
VERFIED SOLTIONS | ALREADY GRADED A+
A quality circle is a group of _____ volunteer employees. - (ANSWER)6 to 12
All well-designed control systems involve the use of _____ to determine whether
performance meets established standards. - (ANSWER)feedbacks
Brad is a department manager at Home Theater, Inc. His sole role in the budget
process is to implement the budget that is developed for him. This is an example
of: - (ANSWER)top-down budgeting.
Contingency factors that can influence the success of a TQM program in a negative
way include all of the following, except:
a.workers are dissatisfied with other aspects of organizational life.
b.tasks make high skill demands on employees.
c.managers wait for big, dramatic innovations.
,d.management expectations are unrealistically high.
e.middle managers are dissatisfied about loss of authority. - (ANSWER)b.tasks
make high skill demands on employees.
Decentralized control is usually implemented in all of the following areas,
except:a. self-control.b. peer group.c. corporate culture.d. employee selection and
socialization.e. the quality control department. - (ANSWER)e. the quality control
department
In the process of implementing the balanced scorecard approach at his company,
operations manager Seth Howard wonders whether internal activities and processes
add value for customers and shareholders. This involves which dimension of the
balanced scorecard? - (ANSWER)internal business processes
Ophelia, the new CEO at Odyssey Inc., plans to implement a highly effective
systematic process of regulating organizational activities to make them consistent
with the expectations that are established by managers within the company. This is
referred to as _____ control. - (ANSWER)organizational
,The _____ plans future investments in major assets to be depreciated over several
years. - (ANSWER)capital budget
Which of the following is the process of measuring your organizational process
against the best in the industry? - (ANSWER)benchmarking
_____ standards represent an international standard for quality management. -
(ANSWER)ISO 9000
A high need for _____ is associated with successful attainment of top levels in the
organizational hierarchy, according to McClelland. - (ANSWER)power
Abbi works at Railroad Ties. Her bosses continually indicate that her motivational
level is low. Abbi agrees, but is unwilling to work harder until the company
changes the types of reward it offers its employees. Which of the following is low
for Abbi? - (ANSWER)valence
, According to Herzberg, _____ is an example of a hygiene factor. - (ANSWER)pay
Daisy tried to apply the job characteristics model to her workforce, but it only
worked for some of her employees. Which of the following may be a reason why it
did not work for everyone? - (ANSWER)Some of her employees are low in
growth-need strength
Which of the following is NOT a need proposed by Maslow in his hierarchy of
needs theory? - (ANSWER)compensation needs
Samuel, a sales associate at an electronics store, learns that his base pay is higher
than any other sales associate in the store. He justifies his higher salary to the idea
that he must be a top sales associate, generating more revenue than anyone else.
This example demonstrates which method for reducing perceived inequity? -
(ANSWER)changing perception
At Rightway Industries, new hires spend a significant portion of their first week of
training just walking around the factory, observing other workers and watching
QUESTIONS WITH SOLUTIONS | 100% RATED CORRECT | 100%
VERFIED SOLTIONS | ALREADY GRADED A+
A quality circle is a group of _____ volunteer employees. - (ANSWER)6 to 12
All well-designed control systems involve the use of _____ to determine whether
performance meets established standards. - (ANSWER)feedbacks
Brad is a department manager at Home Theater, Inc. His sole role in the budget
process is to implement the budget that is developed for him. This is an example
of: - (ANSWER)top-down budgeting.
Contingency factors that can influence the success of a TQM program in a negative
way include all of the following, except:
a.workers are dissatisfied with other aspects of organizational life.
b.tasks make high skill demands on employees.
c.managers wait for big, dramatic innovations.
,d.management expectations are unrealistically high.
e.middle managers are dissatisfied about loss of authority. - (ANSWER)b.tasks
make high skill demands on employees.
Decentralized control is usually implemented in all of the following areas,
except:a. self-control.b. peer group.c. corporate culture.d. employee selection and
socialization.e. the quality control department. - (ANSWER)e. the quality control
department
In the process of implementing the balanced scorecard approach at his company,
operations manager Seth Howard wonders whether internal activities and processes
add value for customers and shareholders. This involves which dimension of the
balanced scorecard? - (ANSWER)internal business processes
Ophelia, the new CEO at Odyssey Inc., plans to implement a highly effective
systematic process of regulating organizational activities to make them consistent
with the expectations that are established by managers within the company. This is
referred to as _____ control. - (ANSWER)organizational
,The _____ plans future investments in major assets to be depreciated over several
years. - (ANSWER)capital budget
Which of the following is the process of measuring your organizational process
against the best in the industry? - (ANSWER)benchmarking
_____ standards represent an international standard for quality management. -
(ANSWER)ISO 9000
A high need for _____ is associated with successful attainment of top levels in the
organizational hierarchy, according to McClelland. - (ANSWER)power
Abbi works at Railroad Ties. Her bosses continually indicate that her motivational
level is low. Abbi agrees, but is unwilling to work harder until the company
changes the types of reward it offers its employees. Which of the following is low
for Abbi? - (ANSWER)valence
, According to Herzberg, _____ is an example of a hygiene factor. - (ANSWER)pay
Daisy tried to apply the job characteristics model to her workforce, but it only
worked for some of her employees. Which of the following may be a reason why it
did not work for everyone? - (ANSWER)Some of her employees are low in
growth-need strength
Which of the following is NOT a need proposed by Maslow in his hierarchy of
needs theory? - (ANSWER)compensation needs
Samuel, a sales associate at an electronics store, learns that his base pay is higher
than any other sales associate in the store. He justifies his higher salary to the idea
that he must be a top sales associate, generating more revenue than anyone else.
This example demonstrates which method for reducing perceived inequity? -
(ANSWER)changing perception
At Rightway Industries, new hires spend a significant portion of their first week of
training just walking around the factory, observing other workers and watching
