CMIS 342 EXAM 1 SIUE HESTER
Business Process - Answer -An ongoing collection of related activities that produce a
product or a service of value to the organization, its business partners, and/or its
customers
FIVE Functions (areas of business) - Answer -Accounting & Finance
Sales & Marketing
Production or Operations
Human Resources (HR)
Information Systems (IS)
IS or MIS - Answer -involves people, process, and technology. It's a broader term
IT - Answer -typically refers to hardware & software.
Business Process Management (BPM) - Answer -A management technique that
includes methods and tools to support the design, analysis, implementation,
management, and optimization of business processes
Data - Answer -Elementary description of things, events, activities and transactions that
are recorded, classified and stored but are not organized to convey any specific
meaning
Information - Answer -Data organized so that they have meaning and value to the
recipient.
Knowledge - Answer -Data and/or information organized and processed to convey
understanding, experience, accumulated learning and expertise as they apply to a
current problem or activity.
globalization - Answer -"The integration and interdependence of economic, social,
cultural, and ecological facets of life, enabled by rapid advances in information
technology."
What does ERP stand for? - Answer -Enterprise Resource Planning
SAP's ECC - Answer -a single database that works with Core and Extended Modules
What is included in SAP's Business Suite - Answer -ECC plus SRM, CRM, SCM, PLM,
etc.
What's the main problems with FAIS? - Answer -Poor exchange of information,
duplication of effort, factual inconsistencies, no common standards
, What's the main difference between FAIS and SAP? - Answer -Information integration
accomplished through a single (HUGE!) database
What is an ERP? - Answer -A set of best practices for performing operations in your
company
What are the core ERP modules? - Answer -Accounting and Financial, Manufacturing
& Production, HR
What does ECC stand for? - Answer -Enterprise Central Component
SAP stands for... - Answer -Systems, Applications, and Products
SAP ERP Core Applications? - Answer -Logistics:
sales & dist, materials mgmt, etc,
Human Capital Mgmt:
personnel mgmt, benefits, payroll, etc,
Finance:
financial accounting, managerial accounting, etc
What are the key elements of SAP's ERP design? - Answer -A SINGLE integrated
database, business groups work with the SAME data in REAL TIME
When does the Sales Order Fulfillment Process start? - Answer -When the company
receives a customer order
When does the Sales Order Fulfillment Process end? - Answer -When the company
receives payment from the customer
What business process does a Sales Order Fulfillment involve? - Answer -Sales,
Warehouse, and Accounting
What department creates a sales order? - Answer -Sales
What department creates an outbound delivery? - Answer -Warehouse
What department picks/packs the order from inventory? - Answer -Warehouse
What department posts a goods issue? - Answer -Warehouse
What department issues an invoice? - Answer -Accounting
Business Process - Answer -An ongoing collection of related activities that produce a
product or a service of value to the organization, its business partners, and/or its
customers
FIVE Functions (areas of business) - Answer -Accounting & Finance
Sales & Marketing
Production or Operations
Human Resources (HR)
Information Systems (IS)
IS or MIS - Answer -involves people, process, and technology. It's a broader term
IT - Answer -typically refers to hardware & software.
Business Process Management (BPM) - Answer -A management technique that
includes methods and tools to support the design, analysis, implementation,
management, and optimization of business processes
Data - Answer -Elementary description of things, events, activities and transactions that
are recorded, classified and stored but are not organized to convey any specific
meaning
Information - Answer -Data organized so that they have meaning and value to the
recipient.
Knowledge - Answer -Data and/or information organized and processed to convey
understanding, experience, accumulated learning and expertise as they apply to a
current problem or activity.
globalization - Answer -"The integration and interdependence of economic, social,
cultural, and ecological facets of life, enabled by rapid advances in information
technology."
What does ERP stand for? - Answer -Enterprise Resource Planning
SAP's ECC - Answer -a single database that works with Core and Extended Modules
What is included in SAP's Business Suite - Answer -ECC plus SRM, CRM, SCM, PLM,
etc.
What's the main problems with FAIS? - Answer -Poor exchange of information,
duplication of effort, factual inconsistencies, no common standards
, What's the main difference between FAIS and SAP? - Answer -Information integration
accomplished through a single (HUGE!) database
What is an ERP? - Answer -A set of best practices for performing operations in your
company
What are the core ERP modules? - Answer -Accounting and Financial, Manufacturing
& Production, HR
What does ECC stand for? - Answer -Enterprise Central Component
SAP stands for... - Answer -Systems, Applications, and Products
SAP ERP Core Applications? - Answer -Logistics:
sales & dist, materials mgmt, etc,
Human Capital Mgmt:
personnel mgmt, benefits, payroll, etc,
Finance:
financial accounting, managerial accounting, etc
What are the key elements of SAP's ERP design? - Answer -A SINGLE integrated
database, business groups work with the SAME data in REAL TIME
When does the Sales Order Fulfillment Process start? - Answer -When the company
receives a customer order
When does the Sales Order Fulfillment Process end? - Answer -When the company
receives payment from the customer
What business process does a Sales Order Fulfillment involve? - Answer -Sales,
Warehouse, and Accounting
What department creates a sales order? - Answer -Sales
What department creates an outbound delivery? - Answer -Warehouse
What department picks/packs the order from inventory? - Answer -Warehouse
What department posts a goods issue? - Answer -Warehouse
What department issues an invoice? - Answer -Accounting
