Test Bank for MGMT: Principles of Management, 4th Canadian Edition By Chuck Williams, Terri Champion and Ike Hall isbn-9781774747834

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,TestZBankforMGMT4thCanadian Edition ByChuckWilliams,TerriChampion, IkeHall (AllC hapters, 100%
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Name: Class: Date:

Chapter 1 - Management ss ss ss




Indicate the answer choice that best completes the statement or answers the question.
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1. What is the term for getting work done through others?
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a. management

b. planning
c. organizing

d. strategizing


2. Ruth was hired to be the second-in-
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command at Graham Mailing Services. She was told that her job was to deal with the
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ss employees to make sure they met the customers’ mailing specifications. She has not been
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instructed on how to run machines or in any other technical area. What is her position?
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a. marketing

b. relationship control ss




c. management

d. strategizing


3. Management can maximize profits, production, ss ss ss ss ss and people by doing which of the following?
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a. utilizing resources efficiently ss ss




b. utilizing resources inefficiently ss ss




c. utilizing resources effectively ss ss




d. utilizing resources ineffectively ss ss




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,4. A manager strives to accomplish tasks that help fulfill organizational objectives. What is the
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manager trying to improve?
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a. organizational efficiency ss




b. organizational effectiveness ss




c. organizational functionality ss




d. organizational productivity ss




5. The response to the 2016 wildfires in Fort McMurray, Alberta was reportedly hampered
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by incompatible radio systems between different agencies. Which concept would a
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ss manager use to resolve this situation?
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a. operations

b. management
c. effectiveness

d. efficiency


6. Management at the Ford automobile manufacturing plant located in Oakville, Ontario
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ss made a decision to switch all overhead lightingZto LEDs, which has generated thousands in
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energy savings. The managers made this decision with which of the following in mind?
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a. the triple bottom liness ss ss




b. productivity
c. efficiency




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, Name: Class: Date:

Chapter 1 - ss ss



Management
d. effectiveness


7. During the COVID- ss ss




19 pandemic, many restaurants were forced to temporarily shut down, lay off staff, and
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reduce costs as much as possible until public health measures were lifted. Owners and
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ss managers of these restaurants would have b een focused on which of the following during
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ss this time? ss




a. public image ss




b. efficiency

c. organizational effectiveness ss




d. goal setting ss




8. Henri Fayol argued that the success of an enterprise generally depends more on the
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administrative ability of its leaders than on what?
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a. their ability to motivate others
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b. their conceptual skills ss ss




c. their technical ability ss ss




d. their interpersonal skills ss ss




9. What is the term ss ss ss ss for the accomplishment of tasks that help fulfill organizational objectives?
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a. optimizing

b. satisficing
c. efficiency

d. effectiveness

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