QUALITY IMPROVEMENT, MANAGEMENT, AND ASSURANCE ABQAURP. EXAM 2025 QUESTIONS AND ANSWERS

QUALITY IMPROVEMENT,
MANAGEMENT, AND ASSURANCE
ABQAURP. EXAM 2025 QUESTIONS AND
ANSWERS



Quality should be measured, outcomes are critical evolved from his initial idea. -

ANS Abraham Flexner




Boston surgeon, early 1900s. Founded ACS and Hosp Standardization Program which became

JCHO. - ANS EA Codman MD




Pioneer leader in health care outcomes research and its implementation, awarded EA Codman

award in 2000. - ANS John Williamson MD




individual who brought modern quality assurance techniquest to modern medicine.

Emphasized structure, process and outcomes as focal points of analysis of medical care quality.

- ANS Avedis Donabedian MD


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, Plan Do Check Act. His main work was statistical quality control. - ANS Walter Shewhart




Introduced 14 points for managment and 7 deadly diseases. Believed system had more impact

than individuals. Cited two possible reasons for undesirable performance: special cause and

common cause - ANS W. Edwards Deming MD




results from an unpredicted action on a system. Ex: increase LOS due to injuries from hospital

roof collapse. Look like blips on a control chart. Utilize the most resources to correct, but have

the least impact on improving the system - ANS Special Cause




day to day variations within a system. Result in zigzagging of the measurement within the

standard deviation. Has the greatest impact on improving pt outcomes. - ANS Common

Cause




Total Quality Control. While many factors influence a system, only a vital few factos will

significantly change the system. This is complementary to special cause and common cause. -

ANS Joseph Juran




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