FLORIDA FIRE OFFICER 2 EXAM AND PRACTICE EXAM NEWEST ACTUAL
EXAM 200+ QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED
ANSWERS)
When you hear your firefighters using unacceptable language at the station, you should:
A. immediately correct the behavior
B. write a report
C. report them to the Equal Employment Opportunity commission
D. refer them to the Employee Assistance Program - (ANSWER)A. immediately correct the
behavior
A suspension that an employee receives for a second incident is:
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A. informal discipline
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B. compliance reinforcement
nb
C. progressive discipline
D. an event not covered by progressive discipline - (ANSWER)C. progressive discipline
If unsatisfactory behavior continues after an oral reprimand, the next step would be a(n):
A. written reprimand
B. suspension for an escalating number of days
C. demotion
D. immediate termination - (ANSWER)A. written reprimand
Formal corrective action:
A. is done in writing
B. is an informal, but private, interview
C. determines the cause of substandard performance
D. ends with medical/psychological testing or evaluation - (ANSWER)A. is done in writing
Under progressive discipline, punitive action:
A. determines the cause of substandard performance
B. is an informal, but private, interview
C. is conducted prior to counseling
D. could be termination or suspension - (ANSWER)D. could be termination or suspension
One of the most effective skill development techniques is:
,FLORIDA FIRE OFFICER 2 EXAM AND PRACTICE EXAM NEWEST ACTUAL
EXAM 200+ QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED
ANSWERS)
A. mastery learning
B. equivalence learning
C. formative evaluation
D. remediation - (ANSWER)A. mastery learning
The corrective action level of the progressive discipline procedure should include:
A. informing other supervisors of the outcome
B. written documentation of the facts
@#$%^&*(*
C. observing the firefighter for signs of insubordination
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D. providing training/education to reinforce the outcome of the preventive action level -
nb
(ANSWER)B. written documentation of the facts
The primary consideration when preparing for a coaching interview should be
A. scheduling a maximum of one hour
B. arranging to meet away from the firehouse
C. helping the employee improve performance
D. establishing the first step progressive discipline - (ANSWER)C. helping the employee
improve performance
What action should you take when firefighters continue to form substandard work caused
by personal problems?
A. Encourage them to solve the problem by themselves.
B. Recommend the employee assistance program
C. Recommend career counseling
D. Implement preventive actions. - (ANSWER)B. Recommend the employee assistance
program
10. Discipline within a fire company is designed to:
A. delegate additional tasks
B. assign fault
C. move to termination
D. motivate and improve performance - (ANSWER)D. motivate and improve performance
,FLORIDA FIRE OFFICER 2 EXAM AND PRACTICE EXAM NEWEST ACTUAL
EXAM 200+ QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED
ANSWERS)
Disciplinary actions should be:
A. corrective
B. punitive
C. fault finding
D. subjective - (ANSWER)A. corrective
select your answer from choices A through D
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Statement 1: Discipline or termination proceedings may be justified when it becomes
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apparent that an employee is unable or unwilling to meet the minimum employment
nb
standard.
Statement 2: Failure to discipline or terminate an employee can create an unsafe
environment within the workforce.
Statement 3: Discipline should not be remedial
A. Statement 1 is true; statements 2 and 3 are false.
B. Statements 1 and 2 are true; statement 3 is false.
C. Statement 1 is false; statements 2 and 3 are true.
D. All three statements are true. - (ANSWER)B. Statements 1 and 2 are true; statement 3 is
false.
Issuing a reprimand for not submitting a report on time is an example of power
A corrective / coercive
B. identification emulation
C referent / deferred
D. reward / recognition - (ANSWER)A corrective / coercive
An acceptable trait of discipline is being:
A. inconsistent
B. arbitrary
C. subjective
, FLORIDA FIRE OFFICER 2 EXAM AND PRACTICE EXAM NEWEST ACTUAL
EXAM 200+ QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED
ANSWERS)
D. progressive - (ANSWER)D. progressive
Progressive measures such as reprimands used to get employees to meet departmental
standards is :
A. coaching
B. counseling
C. discipline
D. mentoring - (ANSWER)C. discipline
@#$%^&*(*
When counseling an individual, you should:
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nb
A. speak to the employee in private
B. discuss the disciplinary plan to motivate the employee to action
C. praise in private and discipline in public
D. initiate an agreement between the mentor and the employee - (ANSWER)A. speak to the
employee in private
The objective of disciplinary action is to:
A. instill fear to cause change
B. change inappropriate behavior
C. reinforce the power of administration
D. document minor infractions in order to terminate employment - (ANSWER)B. change
inappropriate behavior
Suggesting opportunities for challenging work assignments is:
A. mentoring
B. bottom up management
C. disciplinary action
D. personnel evaluation - (ANSWER)A. mentoring
Positive discipline includes:
A. progressive discipline
B. being constructive
EXAM 200+ QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED
ANSWERS)
When you hear your firefighters using unacceptable language at the station, you should:
A. immediately correct the behavior
B. write a report
C. report them to the Equal Employment Opportunity commission
D. refer them to the Employee Assistance Program - (ANSWER)A. immediately correct the
behavior
A suspension that an employee receives for a second incident is:
@#$%^&*(*
A. informal discipline
&^trdfghjklkj
B. compliance reinforcement
nb
C. progressive discipline
D. an event not covered by progressive discipline - (ANSWER)C. progressive discipline
If unsatisfactory behavior continues after an oral reprimand, the next step would be a(n):
A. written reprimand
B. suspension for an escalating number of days
C. demotion
D. immediate termination - (ANSWER)A. written reprimand
Formal corrective action:
A. is done in writing
B. is an informal, but private, interview
C. determines the cause of substandard performance
D. ends with medical/psychological testing or evaluation - (ANSWER)A. is done in writing
Under progressive discipline, punitive action:
A. determines the cause of substandard performance
B. is an informal, but private, interview
C. is conducted prior to counseling
D. could be termination or suspension - (ANSWER)D. could be termination or suspension
One of the most effective skill development techniques is:
,FLORIDA FIRE OFFICER 2 EXAM AND PRACTICE EXAM NEWEST ACTUAL
EXAM 200+ QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED
ANSWERS)
A. mastery learning
B. equivalence learning
C. formative evaluation
D. remediation - (ANSWER)A. mastery learning
The corrective action level of the progressive discipline procedure should include:
A. informing other supervisors of the outcome
B. written documentation of the facts
@#$%^&*(*
C. observing the firefighter for signs of insubordination
&^trdfghjklkj
D. providing training/education to reinforce the outcome of the preventive action level -
nb
(ANSWER)B. written documentation of the facts
The primary consideration when preparing for a coaching interview should be
A. scheduling a maximum of one hour
B. arranging to meet away from the firehouse
C. helping the employee improve performance
D. establishing the first step progressive discipline - (ANSWER)C. helping the employee
improve performance
What action should you take when firefighters continue to form substandard work caused
by personal problems?
A. Encourage them to solve the problem by themselves.
B. Recommend the employee assistance program
C. Recommend career counseling
D. Implement preventive actions. - (ANSWER)B. Recommend the employee assistance
program
10. Discipline within a fire company is designed to:
A. delegate additional tasks
B. assign fault
C. move to termination
D. motivate and improve performance - (ANSWER)D. motivate and improve performance
,FLORIDA FIRE OFFICER 2 EXAM AND PRACTICE EXAM NEWEST ACTUAL
EXAM 200+ QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED
ANSWERS)
Disciplinary actions should be:
A. corrective
B. punitive
C. fault finding
D. subjective - (ANSWER)A. corrective
select your answer from choices A through D
@#$%^&*(*
Statement 1: Discipline or termination proceedings may be justified when it becomes
&^trdfghjklkj
apparent that an employee is unable or unwilling to meet the minimum employment
nb
standard.
Statement 2: Failure to discipline or terminate an employee can create an unsafe
environment within the workforce.
Statement 3: Discipline should not be remedial
A. Statement 1 is true; statements 2 and 3 are false.
B. Statements 1 and 2 are true; statement 3 is false.
C. Statement 1 is false; statements 2 and 3 are true.
D. All three statements are true. - (ANSWER)B. Statements 1 and 2 are true; statement 3 is
false.
Issuing a reprimand for not submitting a report on time is an example of power
A corrective / coercive
B. identification emulation
C referent / deferred
D. reward / recognition - (ANSWER)A corrective / coercive
An acceptable trait of discipline is being:
A. inconsistent
B. arbitrary
C. subjective
, FLORIDA FIRE OFFICER 2 EXAM AND PRACTICE EXAM NEWEST ACTUAL
EXAM 200+ QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED
ANSWERS)
D. progressive - (ANSWER)D. progressive
Progressive measures such as reprimands used to get employees to meet departmental
standards is :
A. coaching
B. counseling
C. discipline
D. mentoring - (ANSWER)C. discipline
@#$%^&*(*
When counseling an individual, you should:
&^trdfghjklkj
nb
A. speak to the employee in private
B. discuss the disciplinary plan to motivate the employee to action
C. praise in private and discipline in public
D. initiate an agreement between the mentor and the employee - (ANSWER)A. speak to the
employee in private
The objective of disciplinary action is to:
A. instill fear to cause change
B. change inappropriate behavior
C. reinforce the power of administration
D. document minor infractions in order to terminate employment - (ANSWER)B. change
inappropriate behavior
Suggesting opportunities for challenging work assignments is:
A. mentoring
B. bottom up management
C. disciplinary action
D. personnel evaluation - (ANSWER)A. mentoring
Positive discipline includes:
A. progressive discipline
B. being constructive
