TEST BANK for Operations Management: Processes and Supply Chains 13th Edition by Krajewski Lee and Manoj Malhotra

TEST BANK FOR iv iv




Operations Management Processes and Supply Chains, 13th edition Krajewski
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Chapter 1-15 iv




Chapter 1 iv




1.1 Role of Operations in an Organization iv iv iv iv iv




1) Operations management refers to the direction and control of inputs that transform processes
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into products and services.
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Answer: TRUE i v i v



Difficulty: Easy i v i v



Keywords: operations management, inputs, process, transformation
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Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
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AACSB:
iv Application of Knowledge i v iv iv



Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
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2) An operation is a group of resources performing all or part of one or more
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processes. Answer:
iv TRUE iv i v



Difficulty: Easy i v i v



Keywords: operations management, inputs, process, transformation
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Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
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AACSB:
iv Application of Knowledge i v iv iv



Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
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3) The three main line functions of any business include Operations, Finance and
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Marketing. Answer:
iv TRUE iv i v



Difficulty: Easy i v i v



Keywords: operations, finance, marketing i v i v iv iv



Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
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AACSB:
iv Application of Knowledge i v iv iv



Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
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4) The scope of supply chain management is restricted to the synchronization of the process among
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the various business functions within the firm.
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Answer: FALSE i v i v



Difficulty: Easy i v i v



Keywords: supply chain management, processes i v i v iv iv iv



Learning Outcome: Discuss operations and operations management as a competitive advantage for the
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organization AACSB:
iv Application of Knowledge iv i v iv iv



Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
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5) Regardless of how departments like Accounting, Engineering, Finance, and Marketing function in
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an organization, they are all linked together through:
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A) management.
B) processes.
C) customers.
D) stakeholders.
Answer:
iv B i v



iv Difficulty:
1
Copyright © 2022 Pearson Education, Inc. iv iv iv iv iv

,i v Moderate




2
Copyright © 2022 Pearson Education, Inc.
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,Keywords: departments, functions, processes
i v i v iv iv



Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
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AACSB:
iv Application of Knowledgei v iv iv



Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
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6) The foundations of modern manufacturing and technological breakthroughs were inspired by
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the creation of the mechanical computer by:
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A) Charles Babbage. iv



B) James Watt. iv



C) Eli Whitney.iv



D) Frederick Taylor. iv



Answer:
iv A i v



Difficulty:
iv



i Moderate
v



Keywords: Charles Babbage i v i v iv


Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
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AACSB:
iv Application of Knowledge
i v iv iv



Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
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7) Which of these Great Moments in Operations and Supply Chain Management did not occur in
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the twentieth century?
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A) invention of the assembly line iv iv iv iv



B) publication of the Toyota Production Systems book iv iv iv iv iv iv



C) establishment of railroads iv iv



D) strategic planning for achieving product varietyiv iv iv iv iv



Answer:
iv C i v



Difficulty: Moderate i v



Keywords:
iv history, railroad i v iv



Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
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AACSB:
iv Application of Knowledge
i v iv iv



Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
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8) The three main line functions of any business include:
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A) operations.
B) marketing.
C) finance.
D) information systems. iv



E) all of the above
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F) only A), B) and C) above
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Answer:
iv F i v



Difficulty: Moderate i v i v



Keywords: operations, finance, marketing i v i v iv iv


Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization
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AACSB:
iv Application of Knowledge
i v iv iv



Learning Objective: Describe the role of operations in an organization and its historical evolution over time.
iv i v i v iv iv iv iv iv iv iv iv iv iv iv iv iv




9) Operations management refers to the systematic design, direction, and control of
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transform
iv into products and services.
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Answer: processes, inputs i v i v iv



Difficulty: i v i v Moderate
Keywords: i v i v process, input, transform, product, service iv iv iv iv




3
Copyright © 2022 Pearson Education, Inc. iv iv iv iv iv

, Learning Outcome:
iv i v i v Discuss operations and operations management as a competitive advantage for the organization
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4
Copyright © 2022 Pearson Education, Inc.
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