,Part 1: Introduction
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Chapter 1: What Is Organizational Behavior?
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Part 2: The Individual
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Chapter 2: Diversity in Organizations
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Chapter 3: Attitudes and Job Satisfactio
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n Chapter 4: Emotions and Moods C
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hapter 5: Personality and Values
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Chapter 6: Perception and Individual Decision Making
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wChapter 7: Motivation Concepts nw nw nw
Chapter 8: Motivation: From Concepts to Applications
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wPart 3: The Group
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Chapter 9: Foundations of Group Behavior C
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hapter 10: Understanding Work Teams Cha
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pter 11: Communication
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Chapter 12: Leadership Chap nw nw nw
ter 13: Power and Politics
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Chapter 14: Conflict and Negotiation
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Part 4: The Organization System
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Chapter 15: Foundations of Organization Structure Cha
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pter 16: Organizational Culture
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Chapter 17: Human Resource Policies and Practices Cha
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pter 18: Organizational Change and Stress Management
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,Organizational Behavior, 15e (Robbins/Judge) Ch nw nw nw nw
apter 1 What Is Organizational Behavior?
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1) are defined as people who oversee the activities of others and who are responsible for atta
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ining goals in organizations.
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A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
Answer: B
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2) Sally Mitchell works as a manager at an environmental organization. She is currently working on a gl
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obal warming project and decides what tasks related to creating awareness about the issue need to be do
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ne. In addition, she is also deciding which members of her team will work on engaging with the public a
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nd which will work on lobbying with the government. She is also assigning people as team members to
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
ensure that tasks are undertaken on time. Which of the following categories of functions is Mitchell unde
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
rtaking?
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning
Answer: B
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3) Johanna Reid, a campaign manager at a child rights organization, recently started working on an illit
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
eracy project. During the project, she needs to motivate team members to attain their project milestone
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
s and direct them through different phases of the project. Which of the following kinds of functions
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will these tasks be covered under?
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A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leading n
wAnswer: nw
E
4) Lesley Torres is a project manager for the campaign "Action against Deforestation in Indonesia". She
nw nw nw nw nw nw nw nw nw nw nw nw nw nw
recently faced a glitch when the campaign could not be launched publicly according to schedule. Torre
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
s monitored the schedule to find the cause of the delay, before speeding up the implementation process
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wby allocating more members for the implementation phase. By doing this, which of the following functi
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
ons is she performing?
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A) controlling
B) planning
C) formulating
D) leading
E) organizing
, Answer: A n w
5) Which of the following functions do managers undertake as part of planning functions?
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A) defining an organization's goals nw nw nw
B) implementing strategies for achieving goals nw nw nw nw
C) executing plans to integrate activities nw nw nw nw
D) accomplishing goals of a project nw nw nw nw
E) employing strategies to coordinate task nw nw nw nw
s Answer: A
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6) According to Henry Mintzberg, a factory supervisor giving a group of high school students a tour of the
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plant may be termed as a .
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A) leader
B) figurehead
C) resource allocator nw
D) negotiator
E) disturbance handler nw
Answer: B
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7) Ellen Ortiz works as a sales manager at a telecom firm. The company has recently launched a new pro
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duct in the market. Her work in the next few weeks involves sharing knowledge about the product with
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her team members. She will also need to inspire them to reach their sales targets, and clarify any doubts
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about the new product. Which of the following roles is Ortiz playing?
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A) leader
B) liaison
C) disseminator
D) spokesperson
E) negotiator
Answer:
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A
8) Regina George works as a campaign manager in a not-for-
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profit organization in Hampshire. For the upcoming campaign against genetic engineering, she is networki
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ng with managers who are working on the issue of food safety. Through her network of contacts, she striv
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
es to gain information about the stakeholders in the food industry and other lobby groups. Which of the f
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
ollowing roles is George most likely to be playing according to Mintzberg's classification of managerial r
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
oles?
A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resource allocato nw
r Answer: C
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9) Annette Simpson works for a fashion house in Paris and is preparing for the company's upcoming line
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw n
wof winter clothing. She is currently researching online to know what is in vogue this season. In addition,
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
she is also networking with contacts from the press and fashion magazine editors to understand the chang
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
ing tastes of consumers. Which of the following roles is Simpson playing according to Mintzberg's classi
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
fication of managerial roles? nw nw nw
A) figurehead
B) leader
C) symbol head nw
D) monitor
E) spokesperson
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Chapter 1: What Is Organizational Behavior?
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Part 2: The Individual
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Chapter 2: Diversity in Organizations
nw nw nw nw nw
Chapter 3: Attitudes and Job Satisfactio
nw nw nw nw nw
n Chapter 4: Emotions and Moods C
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hapter 5: Personality and Values
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Chapter 6: Perception and Individual Decision Making
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wChapter 7: Motivation Concepts nw nw nw
Chapter 8: Motivation: From Concepts to Applications
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wPart 3: The Group
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Chapter 9: Foundations of Group Behavior C
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hapter 10: Understanding Work Teams Cha
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pter 11: Communication
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Chapter 12: Leadership Chap nw nw nw
ter 13: Power and Politics
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Chapter 14: Conflict and Negotiation
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Part 4: The Organization System
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Chapter 15: Foundations of Organization Structure Cha
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pter 16: Organizational Culture
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Chapter 17: Human Resource Policies and Practices Cha
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pter 18: Organizational Change and Stress Management
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,Organizational Behavior, 15e (Robbins/Judge) Ch nw nw nw nw
apter 1 What Is Organizational Behavior?
nw n w nw nw nw
1) are defined as people who oversee the activities of others and who are responsible for atta
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
ining goals in organizations.
nw nw nw
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
Answer: B
nw nw
2) Sally Mitchell works as a manager at an environmental organization. She is currently working on a gl
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
obal warming project and decides what tasks related to creating awareness about the issue need to be do
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
ne. In addition, she is also deciding which members of her team will work on engaging with the public a
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
nd which will work on lobbying with the government. She is also assigning people as team members to
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
ensure that tasks are undertaken on time. Which of the following categories of functions is Mitchell unde
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
rtaking?
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning
Answer: B
nw nw
3) Johanna Reid, a campaign manager at a child rights organization, recently started working on an illit
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
eracy project. During the project, she needs to motivate team members to attain their project milestone
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
s and direct them through different phases of the project. Which of the following kinds of functions
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
will these tasks be covered under?
nw nw nw nw nw
A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leading n
wAnswer: nw
E
4) Lesley Torres is a project manager for the campaign "Action against Deforestation in Indonesia". She
nw nw nw nw nw nw nw nw nw nw nw nw nw nw
recently faced a glitch when the campaign could not be launched publicly according to schedule. Torre
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
s monitored the schedule to find the cause of the delay, before speeding up the implementation process
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw n
wby allocating more members for the implementation phase. By doing this, which of the following functi
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
ons is she performing?
nw nw nw
A) controlling
B) planning
C) formulating
D) leading
E) organizing
, Answer: A n w
5) Which of the following functions do managers undertake as part of planning functions?
nw nw nw nw nw nw nw nw nw nw nw nw
A) defining an organization's goals nw nw nw
B) implementing strategies for achieving goals nw nw nw nw
C) executing plans to integrate activities nw nw nw nw
D) accomplishing goals of a project nw nw nw nw
E) employing strategies to coordinate task nw nw nw nw
s Answer: A
nw n w
6) According to Henry Mintzberg, a factory supervisor giving a group of high school students a tour of the
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
plant may be termed as a .
nw nw nw nw nw nw
A) leader
B) figurehead
C) resource allocator nw
D) negotiator
E) disturbance handler nw
Answer: B
nw nw
7) Ellen Ortiz works as a sales manager at a telecom firm. The company has recently launched a new pro
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
duct in the market. Her work in the next few weeks involves sharing knowledge about the product with
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
her team members. She will also need to inspire them to reach their sales targets, and clarify any doubts
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw n
about the new product. Which of the following roles is Ortiz playing?
w nw nw nw nw nw nw nw nw nw nw nw
A) leader
B) liaison
C) disseminator
D) spokesperson
E) negotiator
Answer:
nw n w
A
8) Regina George works as a campaign manager in a not-for-
nw nw nw nw nw nw nw nw nw
profit organization in Hampshire. For the upcoming campaign against genetic engineering, she is networki
nw nw nw nw nw nw nw nw nw nw nw nw nw
ng with managers who are working on the issue of food safety. Through her network of contacts, she striv
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
es to gain information about the stakeholders in the food industry and other lobby groups. Which of the f
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
ollowing roles is George most likely to be playing according to Mintzberg's classification of managerial r
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
oles?
A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resource allocato nw
r Answer: C
nw nw
9) Annette Simpson works for a fashion house in Paris and is preparing for the company's upcoming line
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw n
wof winter clothing. She is currently researching online to know what is in vogue this season. In addition,
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
she is also networking with contacts from the press and fashion magazine editors to understand the chang
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
ing tastes of consumers. Which of the following roles is Simpson playing according to Mintzberg's classi
nw nw nw nw nw nw nw nw nw nw nw nw nw nw nw
fication of managerial roles? nw nw nw
A) figurehead
B) leader
C) symbol head nw
D) monitor
E) spokesperson
